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Kempinski Hotel Zografski
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7.8
Top
Based on
88
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Alexis
Solo traveller
Millau,
France
May 27, 2009
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the pool and the restaurant |
10 |
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Anonymous
Family with young children
Romania
May 24, 2009
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Excellent quality for money, meeting the highest standards |
10 |
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Malcolm
Group
Swansea,
United Kingdom
May 11, 2009
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The delux room was excellent and the staff very helpfull. The food is not first class but then Bulgaria is not renown for it's food |
9.5 |
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Haim
Mature couple
busteni,
Romania
May 3, 2009
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a very nice hotel ,warm and very good hospitality.location not so good .on the whole price to all -good |
8.5 |
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Anonymous
Solo traveller
Turkey
April 27, 2009
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Big hotel |
8 |
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Andrei
Group
Bucharest,
Romania
April 27, 2009
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The hotel does not seem to be a 5 star hotel. The furniture is extremely old and damaged. The tiles inside the bathroom have a dirty look (everything that should have been white looks somewhat yellow). The location of the hotel is good, the breakfast was good and with a wide variety of food. The staff tries to be as friendly as possible but as in all Bulgarian hotels, their English is not the... Someone should reevaluate the number of stars for this hotel and put some money in restoring the rooms. |
3.5 |
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Donald
Solo traveller
Wolverton,
United Kingdom
March 30, 2009
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Most 5 star offer bathrobes and slippers. The Kempinski offer men's and lady's versions. Plenty of storage room in the bedroom and surfaces in the bathroom. Sounds unimportant until you travel on business with your wife!!! Shame the cosy piano bar was shut down, the larger lobby bar is a bit soulless, in spite of the exemplary service. |
8 |
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Shaun
Solo traveller
formby,
United Kingdom
March 10, 2009
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not a great deal, staff were good and help full though and the facilties were good old and dated |
6 |
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Alexey
Solo traveller
sofia,
Bulgaria
February 12, 2009
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it's not a kempinski level |
4 |
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George
Solo traveller
ARGOS,
Greece
February 2, 2009
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Everybody knows were it is. Noisy elevator. Wrong pillows. |
4.5 |
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William
Group
Brighton,
United Kingdom
December 9, 2008
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Good location, lovely facilities, attentive organised staff, good food and good service No, I thought it was pretty good value for money |
9.5 |
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Aymar
Mature couple
prague 5,
Czech Republic
October 6, 2008
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The comfort and cleanliness were perfect. The restaurant and bars were fine too, the pool is beautiful. It is way out of the center of Sofia |
8 |
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Richard
Solo traveller
huddersfield,
United Kingdom
September 20, 2008
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Very dirty room, requested non-smoking, but had very strong smell of smoke! |
3 |
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Anonymous
Mature couple
Ireland
September 8, 2008
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it was quiet maybe because so few were staying there it is in need of upgrade -especially the rooms . For a five star it is only adequate |
5.5 |
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Anonymous
Family with older children
Israel
August 15, 2008
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Breakfast was very nice. The gym has a very good equipment Standard rooms are old fashioned concerning simple technology like a card key, an alarm clock, a clock. Complaints about faulty taps in the bath were taken care of only two days after the were made and three phone calls. No information about Sofia in the room. |
6 |
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Sergiy
Solo traveller
Lugansk,
Ukraine
August 12, 2008
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Very kindly stuff! |
10 |
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Athanasia
Family with older children
THESSALONIKI,
Greece
August 12, 2008
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Everything were great especially the restaurants. All the receptionists must be polate |
9 |
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Kim
Young couple
oslo,
Norway
July 28, 2008
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We reserved a non smoking room and it smelled strongly of old sgarettes, the bathrom smelled like a sewer and made the impression of the whole room being dirty. upon our arrival the receptionist could not find our reservation and was not polite. I stayed in the Kempinski in Golden sands last year and was very impressed and satisfied, that was why I reserved this hotel in Sofia. A big mistake!!!. |
4 |
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Anonymous
Young couple
Austria
July 24, 2008
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The Restaurants, the fitness center, the indoor pool... you should try to get one of the renovated rooms - the older ones are realy used |
8 |
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Ilan
Solo traveller
Holon,
Israel
July 16, 2008
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5 star with i think good internet internet service verey bed . |
6 |
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Anthony
Mature couple
STARA ZAGORA,
Bulgaria
July 15, 2008
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Staff were very polite and helpful (including the maintenance staff not normally noted but assisted me greatly with a vehicle problem). Choice of resteraunts and refreshment venues within the hotel excellent. |
8.5 |
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Anonymous
Mature couple
Romania
June 24, 2008
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quiet location, outside of city rush, nice view |
7 |
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Matthew
Solo traveller
Birmingham,
United Kingdom
June 13, 2008
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My floor had not yet been refurbished and was not good value for money as it was very dated |
4.5 |
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Anonymous
Group
Iran
June 8, 2008
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The breakfast was wonderfull These type of hotels ( 5 stars categories) should have had some extra facilities eg. iron, tooth brush & tooth paste as well as safe box in the rooms. Furniture were old and not so good. |
7.5 |
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Anonymous
Mature couple
United Kingdom
June 7, 2008
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rooms looked tired and in need of updating |
5.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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