눉Since we book the vacation two weeks in advance the hotel, received the information that we are two woman coming . At the arrival, we had the surprise to receive a room with a connecting door and shared balcony with some strangers, spying by our balcony door. I went back to the reception, problem was resolved by moving us to different room. Room service was inexistent . Even though our room attendant see us leaving the room every day ( her locker was near by) she enter in the room only the second day , pick up the garbage, remove soiled couple of towels and that's all for the entire time we stayed.I had to ask toilet paper at the reception desk.
Hotel is far from beach and a lot of stairs to be claimed .Another option to connect between beach and hotel was the small train costs one way , 3 lva/person and 20 - 30 minutes of riding.
Sun beds on the beach are not free, there is a rude guy comes around and will charge 5 leva/ person so if if you choose to get back to the hotel for lunch most probably no chairs will be available when return.
No beach bar available so either you return to the hotel (good walking distance as mentioned above) for lunch or spend money on food and drinks on the beach .
Internet / wifi was accessible on lobby only.
Housekeeping of rooms need improvement.Towels changed ..garbage removed.. floors and bathroom cleaned...
Hotel need joiner to keep maintenance of furnitures( repairmen's details )
눇Albena is nice and quiet place if you are looking for relaxation and far from noise. Receptionist staff amiable and helpful and everyone speaks english. "All inclusive" is nice concept , useful if the hotel is closed to the beach. Kompas is ok ,for 3 stars hotel.
I was well impressed that the bed mattresses were new and clean .Bed linen was clean and free of staines, unfortunately was not changed until we left .As a suggestion for the hotel ...Use mattress protectors under bedsheets , if you want to keep up with the cleanliness.
Breakfast , I love it ! Was excellent and the most well taking care of meal of the day. Rich and with a lot of selections. I enjoy the food offered for breakfast.For lunch and dinner cooked food , two selection of soups , two type of main course, rice , potatoes as side dish. salads three types , plus more fresh vegetable to create your own salads. On two different occasion i had the impression that the meat bowls from lunch were served with some white sous for dinner. Different Compote , fruits yogurts and not very good desserts .Bred was a good selection , toaster available and microwave.
Since I am fan Jacobs coffee, I brought from home my own coffee but surprisingly I have enjoyed the coffee dispensed from the machines which was available through the day and it was not bad at all .Grill was served by the pool bar every day , afternoon and evening with different types of meat . Alcoholic and non alcoholic beverages included are poor quality. However I found " rachia" a local alcoholic drink the most drink -able and natural can be consumed .
For people without high expectations and low budget this hotel can be a good vacation destination. Perhaps we will return in Albena ,but I will choose a hotel close to the beach.