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Lion Hotel BorovetsBorovets, Borovetz (Show map) Good, Score from 51 reviewsIn one of the more peaceful spots of Borovets at the Rila Mountain, the renovated Lion Hotel Borovets offers an indoor pool and a free shuttle service to the lifts. Each hotel room features a TV, a minibar, a telephone and private bathroom with bathtub tub. You can work off some excess energy in the fitness center or relax in the sauna. Fine cuisine is served in the Lion Hotel's 2 restaurants, including a traditional 'Mehana' where you can combine food and drinks with a Bulgarian show. Alternatively, the many fireplaces of the lobby bar make for an inviting sight after a day out in the mountains. Hotel Rooms: 157
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Total Hotel Score:7.9
Based on 51 reviews Guest reviews are written by our customers after their stay at Lion Hotel Borovets. |
Score breakdown
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Score filter |
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Marko
Young couple
beograd,
Serbia
July 31, 2011
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Room was spatious, clean and cosy. It had a wonderful mountain view. Food from the menu was deliciously prepared and every meal was a feast by itself. Buffet table for breakfast was good, but it was always basically the same dishes (which can get tiresome after a while). Staff was very friendly and efficient. We also liked the pool - warm water, nice view and an interesting shape of the pool itself. The location of the hotel is also pretty good (for us at least), because it is secluded but no more than 15 minutes walk from the center. In the winter there is a shuttle bus every 20 min. Or so, going to and from the center. All in all we had wonderful time there. Buffet breakfast had basically the same dishes every day. Also, the room walls are not very soundproof, but that's not a big problem unless you have very noisy neighbors.
8 out of 8 people found this review helpful, did you?
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9.6 |
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Irena
Young couple
Beograd,
Serbia
January 9, 2012
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Secluded, clean, good value for money, true to four star rating. Crowded, children runing wild in the halls during night and day. Pool area not big enough to accomodate all guest.
2 out of 2 people found this review helpful, did you?
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9.2 |
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Anonymous
Group of friends
Macedonia
January 8, 2012
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warm rooms, ski shuttle stinky, renovated but still old
1 out of 1 people found this review helpful, did you?
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6.3 |
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Ivo
Mature couple
Sofia,
Bulgaria
January 6, 2012
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It was really pleasant to stay there. The location is one to be highly recommended if you prefer to be among the pine trees, literally watching through your windows, superb view of the ski slopes of the mountain, and really, really quiet. The restaurant and bar are well-designed, also relaxed (except on breakfasts, of course). The shuttle to the lift- station and center of the resort is pretty convenient. The spa section is one to be improve. The service is not very helpful, the pool is cold for winter season standards, it might be okay for summer. You have to take your bath robe and towel from the life guard, on very formal procedure, which is not acceptable - for a few possible losses of towels, it's not worth it. It's embarrassing for the guests. And, please, note - you have to take your bathrobe downstairs from the spa, it's not in your room. It's very noisy and bit of crowd at the pool, but as far kids are our major concern and joy, so ... Last, the staff are doing special health treatments at Turkish bath, but during this, no one else can use it, so may be it's not proper to do this in busy hours.
1 out of 1 people found this review helpful, did you?
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7.1 |
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Christopher
Young couple
Oxford,
United Kingdom
December 26, 2011
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Surprisingly good facilities. Excellent staff Slightly too far from the centre of the resort
1 out of 1 people found this review helpful, did you?
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9 |
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Andrew
Young couple
sofia,
Bulgaria
November 2, 2011
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Great hotel and very good value. Have stayed there several times and most certainly will again.
1 out of 1 people found this review helpful, did you?
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10 |
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Anastasia
Young couple
ATHENS,
Greece
January 2, 2011
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Clean, warm throught the whole day and cozy, especially the area around the fireplace on the ground floor. The breakfast was good. However it can differ a little bit from day to day. The juices (orange-apple) must be improved. But that is the case in other 4star hotels in Bulgaria. Small details that can make the difference...
1 out of 1 people found this review helpful, did you?
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9.2 |
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Miodrag
Family with older children
beograd,
Serbia
January 19, 2012
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There is absolutely nothing that I like about this hotel. Total disaster ! Very bad location of hotel, far a way from gondola.In the ski season way of approach to hotel is snow untreated there is no way to drive by car to the parking and noone of the hotel staff doesen't want to help you. Reception staff is totally unprofessional and uninteresting for the guests, don't speak English well and can't give you any information about hotel facilities. Gim doesen't work, swimming pool is too small and water is middy and for all that you have to pay. During the morning, hotel is very bad heated. All rooms face the parking and every morning wake you up car noise, and in the middle of the night a dog barking. Near our window was located kitchen ventilation and awful stench was in the room every time we open a window. There is no ski information in hotel for that day about ski trails wich are open and wich are closed as the information about weather forecast. Breakfast is the same and poor every single day.Cleaning room is disaster. Room made just clean a sink in the bathroom and aligned sheets, nothing else. Exchange of money in hotel has the lowest rate for change Euro to Bulgarian lev comparing to the bank and other hotels closer to the centar of Borovets. I'll never come again with my family to this hotel
1 out of 2 people found this review helpful, did you?
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2.5 |
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Anonymous
Family with older children
United Kingdom
January 28, 2012
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Spacious rooms with friendly personnel! Most of the facilities are included in the price. The food was almost the same all 6 days. There was little or no choice and variety at all.
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7.9 |
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Andrew
Young couple
sofia,
Bulgaria
January 19, 2012
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The hotel is great. I have stayed many times and will again.
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10 |
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Elvir
Young couple
Skopje,
Macedonia
January 16, 2012
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Comfort and quietness, peace in winter ambient, good staff, pet friendly hotel.
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9.2 |
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Isidoros
Family with young children
HERAKLION,
Greece
January 4, 2012
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Service, buss connection, food, mehana restaurant very cause. Clean rooms always hot water and good price.
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9.6 |
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Scott
Mature couple
dundee,
United Kingdom
November 28, 2011
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We have stayed in the hotel 3 times now and if we were in borovettes we would stay there again. The staff and service are excellant and we love the place.
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10 |
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Nora
Young couple
Praha,
Czech Republic
September 8, 2011
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very nice, clean and comfortable hotel, renovated, great indoor swimming pool with warm water
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8.8 |
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Agnieszka
Young couple
Telford,
United Kingdom
January 4, 2012
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Nice room !!! swimming pool sauna , free ski bus every 20 min from 8am till 6pm Terrible staff!!!! Very very bad staff in reception !!! about 1,5 miles from centre resort , last ski bus 6pm :( im very recommend hotel ****rila**** think the best hotel in borovets we bin one night in rila an im verry happy
1 out of 3 people found this review helpful, did you?
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5.8 |
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Anonymous
Family with young children
Israel
August 24, 2011
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We stayed in the Hotel for 9 days, and we had 4 rooms - 2 regular rooms and 2 studio. the good things is the low cost and the nice location of the hotel. The swimming pool was good as well. I didnt like the staff, I made ther reservation in EUR but they wanted me to pay for the rooms in BGL in a hight rait. Ther was cockroach in 3 of our rooms, in one of the studios the door to the bathroom was broken, the table was broken. In the other room, was a problem with the hot water. Their is no WIFI in the rroms, and no cable TV. In the last day one of the children broke a glass in the room and the hotel wanted us to pay for it, when i went and brouth them a new one just the same for 1/5 a price they claimed that hte glass were broken 5 days ago and its all redy in the computerso we have to pay. If you are looking for a 3 stars hotel ( defenetly not 4 )in low cost its ok but not more
1 out of 3 people found this review helpful, did you?
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4.6 |
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Anonymous
Group of friends
Macedonia
January 12, 2012
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Rooms were spacious, comfortable and warm. Food was of good quality and decent variety (both in the restaurant and the bar). The shuttle to the ski slopes functions well. Some staff members were very friendly and exceptionally helpful (the gentleman in the ski storage is an example of good customer care). The bar is cozy and WiFi is stable. The room was not clean when we arrived - the bed sheets were dirty and full of hair, and we had to wait one hour before the maid came to change them. The room has not been vacuumed for a very long time, and during our stay the maids only emptied the waste bins. The room was too warm, especially during the night, and there was no way to regulate the heat. The reception ladies were pleasant, but the service was chaotic - they made several errors in our bills, so we had to constantly check if everything was in order. From the hotel facilities only the pool and sauna are included in the room price; everything else is charged additionally. The hotel also has a policy of “no food to be taken out of the restaurant”, to which they strictly adhere, and thus charge even for a sandwich. Such cases are personally dealt by the general manager, who is rude and knows little about customer care. The hotel also charges 4 EUR/day for parking, even though booking.com said it was 2.5. In case of a heavy snowfall, the guests have to clean the snow themselves to get the cars out. In addition, due to the heavy snowfall, the hotel had problems with water and electricity. Consequently, when departing, we had to drag the suitcase down the stairs, as the elevator was not operational. Overall, it was quite an unpleasant experience.
0 out of 1 people found this review helpful, did you?
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5 |
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Catalin
Family with young children
Bucharest,
Romania
September 12, 2011
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Location
0 out of 1 people found this review helpful, did you?
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8.3 |
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Ecaterina
Family with older children
Bucuresti,
Romania
January 15, 2012
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Amplasare excelenta, personal foarte amabil, conditii foarte bune, camere mari, spatioase. Intr-un sejur de o saptamana ar trebui schimbate mai des prosoapele si asternuturile.
2 out of 2 people found this review helpful, did you?
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9.6 |
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Niculae
Family with young children
bucuresti,
Romania
January 16, 2012
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Locatia,linistea.facilitatile Accesul la hotel mai ales pe zapada
1 out of 1 people found this review helpful, did you?
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7.5 |
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Aleksandar
Young couple
Beograd,
Serbia
January 8, 2012
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dizajn, čistoća kvalitet usluge na recepciji, kolicina nekontrolisane dece u lobiju u vecernjim casovima
1 out of 1 people found this review helpful, did you?
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7.9 |
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Adrian
Family with young children
Bucuresti,
Romania
January 6, 2012
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Amplasare excelenta, preturi bune, conditii perfecte de cazare in camere mari, dotari Ar putea fi imbunatatit micul dejun (in special partea de sucuri si cafea)
1 out of 1 people found this review helpful, did you?
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10 |
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Dimitrios
Young couple
Evosmos,Thessaloniki,
Greece
January 10, 2011
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H τοποθεσία Ηχρέωση του parking.
2 out of 3 people found this review helpful, did you?
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7.9 |
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Konstantinos
Young couple
Thessaloniki,
Greece
January 7, 2011
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To ξενοδοχειο ηταν πολυ καθαρο οι υπηρεσιεσ ηταν ελαχιστεσ.και δεν ειχε δωρεαν internet οπωσ ελεγε.
1 out of 2 people found this review helpful, did you?
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5.4 |
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Александър
Family with older children
София,
Bulgaria
February 14, 2012
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в банята не работи тоалетното казанче, и няма топла вода между 17.00 и 19.00
Did you find this review helpful?
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9.2 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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