Maxim Hotel

La taille de la chambre superbe . Personnel de l'hôtel très agréable et de bon conseil .

L'horaire de début du petit déjeuner ( 8h ) est un petit peu tardif

Le restaurant propose une reduction de 10% pour les clients, ce qui s'ajoute aux atouts de cet hotel. Le personnel est tres acueillant et receptif pour les besoins des voyageurs, notament, si vous avez le vol tres tot le matin.

Sa proximité du centre ville

J'ai été très déçu en arrivant à l'hotel. La chambre ne correspondait pas du tout à la description de ma réservation. De plus nous avons eu la chambre double au bout du hall d'accueil en face de la montée des escaliers donc très très bruyante. Le restaurant n'était pas ouvert et le petit déjeuner à été déplorable le 1er janvier (plus de pain, pas de lait chaud pour les enfants... Pas de thé..

Service ne répondant pas à la qualité affichée trois étoiles de l'établissement

The location was very good,the sauna in our room made our stay that bit more special.

No gas meant that there was no central heating,the bathroom and 2nd bedroom were so cold,but that was no fault of the hotel..

it was not possible to pay with Visa/Mastercard, consequently the total amount was slightly higher because of hotel exchange rate 1 Euro = 2 Leva since the bill was in Leva

We were pleased with the lovely big room we stayed in with high ceilings and huge windows overlooking one of the main streets in Sofia. The hotel is situated within walking distance to the bus and train stations and the important downtown sites and shopping street, Vitosha. We liked it so well, we stayed there again on our way out of town. I'd stay there again because it is in a good location near the lion bridge and the experience was pleasant.

Most of the staff were friendly and obliging to any questions or service

the room on the first night of our stay was off putting due to the smell coming from the drain in the bathroom also the pillows were of a poor quality and the bed duvets were very sparse,however on our return 4 days later we were allocated a different room which was a lot better than the original room altough there was noise from the traffic on the front road which is a busy road.A plus point the food in the restaurant and service was very good

They immediately gave me another room after my complaints of no a/c in my room and no wi-fi.

No a/c in some rooms, the cleaning stuff missed many spots...

Good breakfast, plenty of choice.Pleasant receptionists, and helpfull. Chose this hotel for location to bus station, as we were traveling further into Bulgaria by coach.

Rooms,especially carpets in rooms, in need of refurb, or at least good clean. More care with general maintainance needed. Our coach was cleaner than the hotel!!

perfect location , near the most important places in Sophia, nice price, good breakfast inclusive in price. wireless internet too in our room

spacious and bright room with large windows.

noisy at night because of the traffic.

Good staff

There was no air conditioner in my room, no minibar by default, no taps, no bathrobe