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Newest reviews for Mountain Dream Aparthotel

  • Anonymous
    February 28, 2014

    Good location, nice appartment

    Food for breakfast could be better,SPA is dirty- people could walking in SPA in their shoes!!!This is inadmissible.


  • Fiona
      United Kingdom
    February 6, 2014

    Excellent spa facilities

    Beds were uncomfortable


  • Slavoljub
    January 21, 2014

    Everything, the most pool!

    Reception place is small! and you cannot drink there. there isn't table tennis and biliard pool


  • Anonymous
    January 8, 2014

    The view , the fire place, the fact that we had parking place, the sauna

    I didn’t like the food, breakfast was very poor. In rooms during the night it was colder than normal. The girl from the reception didn’t have a polite comportment, I was very surprised when I asked something and she didn’t get back to me with a response. We didn’t have enough towels for 4 persons, we staid in a building separate from the main corp so we must get out and go to the pool because the apartments weren’t connected with an indoor corridor to the sauna and spa center. The driver from the shuttle bus smoked in the car without even asks us if we are smokers or nonsmokers or if the cigar was distressing us. The price is too high for the quality of the services.


  • Anonymous
    January 4, 2014


    It was not what we expected and which was represented on booking. Completely different pictures. No TV, no Wi-Fi in rooms. Extremely cold. We actually moved out from this hotel...


  • Faycal
    January 3, 2014

    Very bad experience! First of all, we booked for a 4* hotel and we found ourselves in the 3* part!!!!! in fact, the 4* part is in the pricipal bloc, the other blocs are 3 stars!!!! This was a first desapointment.... We have been in an apartment during 5 days without daily cleaning of the rooms... which was not written on the website during the reservation step! So to change the toilet paper and towels, we had to look after the cleaning ladies each day... And the breakfast was really poor and because the resaurant is small, we had sometimes to wait around 20 minutes to find a place to seat there!!!! In addition, no WIFI in the apartment... the wifi was available in the reception area 3 days only from the 5 days we stayed there. When in the restaurant we tried to pay with credit card, they said that they don't have any card terminal... When we roposed to pay in euros, they said that they don't make change on the receiption!!!! we had to go in the city to change euros in leva to pay back the restaurant.... and what about the restaurant food? We have been there with our children 1 time and they served very cold mached potatoes (they have simply forgotten to warm the pre-cookes potatoes!!!!) So, very bad experience... I will nt recommend this hotel to others!!! and the first time desapointed from because we found ourselves in a three star apartment while paying for a four star one!!! I


  • Dean
    January 2, 2014

    Spa facilities. Mountain view. Ski rental on premises. Rooms.

    Almost no cleaning of room. Discarded items left where they were. Food mediocre.


  • Billy
    December 24, 2013

    Everything. The welcoming of the staff, the atmosphere, the rooms, the tidyness

    I wished that the wifi was a bit better. That the staff knew the basic english at least, but still managed to communicate one way or another. We had a problem locating the hotel, took us 2 hours by walk... the tourist information was closed down (wasnt menitioned in the Bansko online researches)... even wished that signs or posters were put near the centre as the bus station staff did not know any english at all.


  • Bogdan-ionut
    August 12, 2013

    Large bed, room ok.

    Food very low, brekfast omlett cold, serv on normal plate not in special for mentain hot, instant coffe, water serv prom dosing decive not powered supply, water at room temperature, hot water for tea didn't exist. Vegetables, serv from one day to another, cucumber were dry. Chease made from instant milk. Food for dinner not ok, recomandation for eating restaurant at 10 minuts of walking to center. No fridge, no mini-bar, only a box for cool maintain. Hotel Policity anoCheck-out only after room verification. No restautant, only a buffet/ cantina room - No out-door furniture No sliperies for Spa. Bed smell in bath-room No 4 starts, only 3 stars on hotel, real condition below 3.


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