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Quarter Kosherina, 2770 Bansko, Bulgaria – Show map
Unfortunately it's not possible to make reservations for this hotel at this time.
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34 verified reviews
They speak your language!
Mountain Dream Aparthotel's staff speaks: English, Bulgarian
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BBQ Facilities, Terrace
Skiing, Hiking, Cycling, Horseback Riding, Sauna, Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool, Game Room
Food & Drink
Room Service, Car Rental, 24-Hour Front Desk, Baggage Storage, Babysitting/Child Services, Laundry, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Fax/Photocopying, VIP Room Facilities
Safe, Non-smoking Rooms, Family Rooms, Elevator, Soundproof Rooms, Heating
2:00 PM - 12:00 AM
7:00 AM - 12:00 PM
Cards accepted at this property
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A mandatory Gala Dinner is included in the room rate for stays from Wed, Dec 31, 2014 until Wed, Dec 31, 2014. The Gala Dinner prices are based on room type and occupancy (guests sleeping in extra beds will be charged separately).
Based on 34 reviews
Value for money
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Good location, nice appartment
Food for breakfast could be better,SPA is dirty- people could walking in SPA in their shoes!!!This is inadmissible.
Excellent spa facilities
Beds were uncomfortable
Everything, the most pool!
Reception place is small! and you cannot drink there. there isn't table tennis and biliard pool
The view , the fire place, the fact that we had parking place, the sauna
I didn’t like the food, breakfast was very poor. In rooms during the night it was colder than normal. The girl from the reception didn’t have a polite comportment, I was very surprised when I asked something and she didn’t get back to me with a response. We didn’t have enough towels for 4 persons, we staid in a building separate from the main corp so we must get out and go to the pool because the apartments weren’t connected with an indoor corridor to the sauna and spa center. The driver from the shuttle bus smoked in the car without even asks us if we are smokers or nonsmokers or if the cigar was distressing us. The price is too high for the quality of the services.
It was not what we expected and which was represented on booking. Completely different pictures. No TV, no Wi-Fi in rooms. Extremely cold. We actually moved out from this hotel...
Very bad experience! First of all, we booked for a 4* hotel and we found ourselves in the 3* part!!!!! in fact, the 4* part is in the pricipal bloc, the other blocs are 3 stars!!!! This was a first desapointment.... We have been in an apartment during 5 days without daily cleaning of the rooms... which was not written on the website during the reservation step! So to change the toilet paper and towels, we had to look after the cleaning ladies each day... And the breakfast was really poor and because the resaurant is small, we had sometimes to wait around 20 minutes to find a place to seat there!!!! In addition, no WIFI in the apartment... the wifi was available in the reception area 3 days only from the 5 days we stayed there. When in the restaurant we tried to pay with credit card, they said that they don't have any card terminal... When we roposed to pay in euros, they said that they don't make change on the receiption!!!! we had to go in the city to change euros in leva to pay back the restaurant.... and what about the restaurant food? We have been there with our children 1 time and they served very cold mached potatoes (they have simply forgotten to warm the pre-cookes potatoes!!!!) So, very bad experience... I will nt recommend this hotel to others!!! and the first time desapointed from Booking.com because we found ourselves in a three star apartment while paying for a four star one!!! I
Spa facilities. Mountain view. Ski rental on premises. Rooms.
Almost no cleaning of room. Discarded items left where they were. Food mediocre.
Everything. The welcoming of the staff, the atmosphere, the rooms, the tidyness
I wished that the wifi was a bit better. That the staff knew the basic english at least, but still managed to communicate one way or another. We had a problem locating the hotel, took us 2 hours by walk... the tourist information was closed down (wasnt menitioned in the Bansko online researches)... even wished that signs or posters were put near the centre as the bus station staff did not know any english at all.
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