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Pirin Str., Gramadeto area, 2770 Bansko, Bulgaria – Show map
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93 verified reviews
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Aparthotel Winslow Highland's staff speaks: English, Bulgarian
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Golf Course (within 2 miles), Skiing, Horseback Riding, Sauna, Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool, Playground
Food & Drink
WiFi is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is needed) and costs EUR 5 per day.
Free public parking is available at a location nearby (reservation is not possible).
Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), Express Check-in/Check-out, Baggage Storage, Private Check-in/Check-out, Shoeshine, Fax/Photocopying
Safe, Non-smoking Rooms, Family Rooms, Heating
From 2:00 PM
10:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years is charged EUR 4 per person per night in a crib.
One child under 6 years stays free of charge in an extra bed.
One child from 7 to 12 years is charged EUR 3.50 per person per night in an extra bed.
One older child or adult is charged EUR 7 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 93 reviews
Value for money
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Nice and friendly staff. Good location.
Poor WiFi. The best place to connect with Internet was balcony.
location; the responsiveness of the staff.
has no lift; poor wi-fi covarege.
The bar near reception was very pleasant and now it is removed. We used to spend hours there having drinks, chatting, using wifi and watching large tv.
everything was fine the receptionist very friendly to ask all my qyestions and give informations about things we wanted to do in the area the room was fine large clean well equipped
the blind tissues in the windows should be more black because the morning light comes into the room early in the morning
The hotel was too close to gondola. Room was very big.Our child was sick for one day. We stayed in the room but room was so confortable.
Hotel was so quiet. When we wanted park our car or we were going out from parking apace we have to tell receptionist.We couldn't go main street directly cause the hotel locked that door. We were walking around the hotel.
Wasent to far from the main gondala
The staff, the cleaners, the fact you have to pay to use the pool or any other facilities even though uve paid to stay there.
Very Close to the ski lift and night life. The receptionist was very pleasant and helpful. Great pool and jacuzzi facilities, great after a day on the slopes. Would definitely recommend.
No staff on reception past 8pm which made accessing the safe a little tricky if you needed to access something past this time.
Very handy to gondola shops restaurants. Staff lovely. Rooms cleaned every day and beds changed. Very clean in all the building. Great for a swim sauna or Jacuzzi
Excellent location for Gondola. Double room apartment was spacious with ensuite and bathroom. Suited a group perfectly with 2 toilets and wash facilities. 2nd time I have used this complex and will be using it again. Great value for money. PS if something isn't working or room needs serviced, just inform reception and they sort it pronto!
Nice hotel which is located around 100-150 metres away from the gondola lift. There is a small supermarket and cash machine next door which is convenient. If your looking for a nice clean self catering room that is value for money your cant go wrong with Winslow Highland.
The gym facility wasent very good. Equipment was broken with only a few weights on the dumbbell rack
spacious, very warm, clean, nice location, quite, value for money
no wi-fi in rooms
The location to the gondola
That there is no internet connection. I had to walk up four stories to get to my room. There is no lift and when you are carrying luggage and a snowboard it becomes tiresome
It was near the skiing center.
The pool wasn't free.
it is comfortable and near to gondola!!!!
facilities should not be payed extra!!!!
I was on New Year's Ewe period and on 31st December we didn't have any water. It was a tent experience. It is a problem in the entire hotel. We were booking a mountain view apartment and they gave us a poor location. When we arrived the food smell was present in all the aparment. They ask for 7 EUR/day/person for pool and sauna, as long as on other hotels it is free. I don't recomend this location!
new building, relatively close to the ski slope
the car did not fit in the underground parking; terrible smell of food in the rooms; poor internet; poor water pressure and no running water on new year's eve; parking, spa, internet are not free; no phone in the room, no hair drier; no coffee maker in the kitchen.
Apartment was very big and clean, nice rooms, excellent locations near to Gondola and the main walking street, friendly staff! Free parking outside!
Staff was friendly and helpful. If you are there for skiing, then this one is quite close to the cable and good location for this. Apartments are spacious and clean with everything you need.
If you want to go to the centre of the town, then the hotel is a bit far away and taxies in Bansko are way to overpriced. We also ran out of hot water as the boiler in our apartment for 4 was only one
The best room i've ever stayed.Spacy,clean,big and value for money.I recomend the hotel.
The location is good. Particularly the morning view from the room is excellent. Front desk people are helpful. The kitchen is well equipped for those who likes to cook. Only problem with language with security people. They are very indifferent to the security of the customers. As the taxi driver cheated me in front of the night security he was laughing only, I paid more money by mistake to the taxi driver, the driver did not return me the excess. The hotel security person looking only. I don't understand the language.
We stayed in a 2 bedroom apartment and it was absolutely perfect...clean and very comfortable. We were responsible for heating our rooms so it was as warm as we wanted .. The kitchen is very well organised and there was plenty of hot water..! very nice hotel in general
2)Firstly when we arrived the only staff we met was a cleaner and a security guard, no receptionist at all. Although the lady seemed VERY polite spoke only Bulgarian so it was difficult to communicate with. 2)spa was closed as we were informed it is open only in winter season (after 15/12!!) and when it does there is an extra fee to use it.. 3) cost of woods to light the fire place was 8 euros.. 4)no elevator
the two bedroom appartment was comfortable and spacious
the facilities in the room where a little bit poor, fro example it was booked for 4 adults and there was only a small shampoo and gel, one for both uses and for foyr persons!! only one toilet paper, and the spa although the masser was excellent it was not ready to use, not open so there was no heating, no hot water to have a shower, they stuff made big effort to serve us, bravo for them, the receptionist was very polite and she tried a lot!!!!!!!!!!
The hotel is very nice, situated in very quiet place. We had an really big apartment with two separate bedrooms and separate toilets, as well as dining room.The price for this apartment was more than acceptable, but this was probably because we was out of season. If you skiing it is very good place since is very near to the gondola. In general nice, clean and good place.. I will recommended
Nothing special to not like. Maybe the hotel should consider to set WiFi in rooms, although it was mention that they have only on reception.
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