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Property Highlights

Free WiFi Guests consistently rate the WiFi as excellent Free parking

Places of Interest:

The Mall (0.2 miles)
Show map Novotel Sofia

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Newest reviews for Novotel Sofia

  • Emanuel
    August 27, 2014

    Free wifi Room was clean, modern and comfortable Gym was acceptable Close to aiport (sofia) Close to shopping mall Novotel never disappoint!


  • Donald
      United Kingdom
    August 26, 2014

    The staff were excellent They allowed me to use computer to print my airline boarding pass The free mini bar was appreciated The light proof curtains were a help Breakfasts were superb selection

    The toaster was a griddle. A more conventional toaster would be nice but it is impossible to think of anything else you could have done better. Well Done.


  • Anonymous
      United Kingdom
    August 24, 2014

    Very helpful staff. Fantastic signposting. English speaking - awesome as it is Bulgaria.

    TV remote wasn't working g properly


  • Ante
      United States of America
    August 5, 2014

    You should start to reply on special requests on time, prior arriving to avoid disappointments and unpleasant situations for hotel staff and guests...


  • Paula
    August 1, 2014

    Great location, close to the airport, next to a big shopping mall.

    The kids club is not good at all for toddlers. There's a PlaySation and a few boardgames.


  • Igor
    July 27, 2014

    All excellent!

    wifi in room is poor quality


  • Razvan
    July 14, 2014

    Good location, just 100 m from a shopping mall for those who are interested, but quite far from downtown. Excellent staff. Comfort as expected in a Novotel hotel

    Limited choice for dinner. Nice presentation but not very tasty. Expensive breakfast. You'll get cheaper by ordering at the bar a club sandwich with fries, a cheese cake and a coffee. Difficult and confusing access for the time being due to some works on the blvd.


  • Tomáš
      Czech Republic
    July 7, 2014

    Very good hotel in a nice neighborhood.


  • Debrah
    June 28, 2014

    Lovely brand new hotel with nice facilities- gym, pool etc.. Staff very helpful. Great for close to airport.

    Bathroom has opaque glass walls for shower - I was sharing room with my son but toilet is separate and private. had trouble with wifi in room. Breakfast a bit expensive - cost the same as dinner


  • Anonymous
    June 27, 2014

    Breakfast, nice room



  • Chris
      United Kingdom
    June 25, 2014

    Brilliant for airport super quality hotel friendly helpful staff

    Right next to motorway nice view to vitosha though


  • Damiano
    June 23, 2014

    Clean, new, comfy, free shuttle service to the airport (10 minutes to drive there)

    No weak points


  • Archelaos
    June 19, 2014

    All was great...! very nice hotel

    No wifi in rooms ...! (but not big deal)


  • Kiril
      United Kingdom
    June 5, 2014

    Staff were very professional, room properly clean and maintained to high standarts.Liked the free wi-fi and complimentary mini bar items


  • Goran
    June 2, 2014

    Great, as always!


  • Octavian
    May 29, 2014

    Modern looking, cleanliness

    -very poor minibar offer (of course, there is option for ROOM-SERVICE, but I don't want to wait 10-15 minutes until they come, just to drink a juice or to serve something else) -mininbar was not refreshed on the 2nd day of my stay. -quite far away from city-center -bathroom cosmetics NOT replaced on a daily basis.


  • Vladimir
    May 20, 2014

    Parking, Approach to Hotel, Very quiet rooms


  • Rumyana
    May 6, 2014

    Excellent facilities, very friendly and helpful personnel, so we really had a great time!


  • Anonymous
    May 2, 2014

    Personal was really low. I did not pebooked breakfast and after having it the personal there insisted on immediate cash payment although I was not checked out. I think the training for the hotel staff has to be seriously improved.


  • Lesia
      Bosnia and Herzegovina
    May 1, 2014

    I like the network of Novotel for its modern view, good breakfasts, clean rooms. The one in Sofia wasn`t an exclusion. Breakfast was great, staff is very nice, the hotel is situated 10 mins of drive from the airport and yet it is in the city. 10 minutes drive from the downtown as well. Big shopping centre next to the hotel.

    I did not like the shower - I commited a flood one day because inspite of its modern look it is not very convenient when your shower doesn`t close but is only partially separated from the rest of the bathroom by a glass wall. Also, there are two showers - one is on the hose, another one is fixed above, but you can easily confuse where to turn the tap to use one shower or another and so I was wetting my hair twice involuntary :( It looks high-tech and stylish but it is really inconvenient. - Also I was asked to use a hair dryer in the corridor of the room because it works too slow in the bathroom - very strange thing for a hotel of such class.


  • Debbie
    April 26, 2014

    We checked in at 2am and the receptionist was very professional and had us in our room in a few minutes. The hotel is new, modern and perfect for a business stay

    The waiter in the bar was a bit rude


  • Melanie
    April 24, 2014

    Very close to airport (5 mins drive), on direct road into Sofia city. Free underground parking. Rooms excellent and so was breakfast. Free wifi strong signal.



  • Sebastian
    April 14, 2014

    Everything was great, especially one of the receptionist whose name is Iliyana. She was very helpful and due to the fact she can speak perfect Spanish she was able to help me with the taxi driver and many other things. Thanks a lot Iliyana!


  • Yordan
    April 8, 2014

    every thing was perfect


  • Anonymous
    March 30, 2014

    Very nice and modern Hotel Staff is friendly and their English is very good!


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