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Pamporovo, 4870 Pamporovo, Bulgaria – Show map
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67 properties in Pamporovo
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51 verified reviews
They speak your language!
Hotel Orlovetz's staff speaks: French, English, Bulgarian
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Ski Storage, Ski School, Ski Equipment Rental (on site), Ski Passes Available
Skiing, Pool Table, Ping-Pong, Darts, Cycling, Bowling, Sauna, Fitness Center, Solarium, Spa, Massage, Hot Tub, Indoor Pool, Bicycle Rental, Playground
Food & Drink
Free private parking is available on site (reservation is not needed).
Room Service, 24-Hour Front Desk, Currency Exchange, Baggage Storage, ATM on site, Laundry, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
French, English, Bulgarian
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
One child from 2 to 7 years stays free of charge in an extra bed.
One child from 7 to 12 years is charged EUR 18 per person per night in an extra bed.
One older child or adult is charged EUR 25 per person per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 50 reviews
Value for money
Show reviews from:
This 5-star hotel is located in the heart of the Rhodope Mountains, Europe's southern-most ski resort. It offers modern spa facilities including an indoor pool, free Wi-Fi and free parking.
Score from 34 reviews Review score
Located just 100 metres from the ski slopes and only 150 metres from Pamporovo resort centre, Orpheus Hotel combines modern accommodation with a range of free spa and wellness facilities.
Score from 133 reviews Good
Situated right by the Studenets ski slopes in Pamporovo, the Grand Monastery is a vacation complex offering luxury apartments with fireplaces and balconies.
Score from 52 reviews Good
Consisting of five interconnected buildings next to the ski slopes in Pamporovo, Grand Monastery Apartments offers a spa with an indoor pool which can be used free of charge during winter season.
Score from 120 reviews Good
Staff in hotel who knows or understand English where very nice and helpful especially the manager of the hotel.
Staff need to do courses to learn to speak English and some awareness for local people even in close village's and city's to welcome Europe's cause they need them more than locals!!!!!!! Hotel its not a five star for us
The beds are super-comfortable, the view from the porch is beautiful, dinner at hotel restaurant was delicious.
Although the likes, bottom line - this is not a 5 star hotel. Its more like a reasonable 4 star hotel. And it has big issues with off-season activity. When we got to the room it was really cold. After 2 conversations with the reception lady we understood that the central heating is not open because there arent enough guests (off-season), so we got a portable radiator. Why does a 5 star hotel need to wait for the customer to complain about room temperature before doing something about it? Spa area is very unappealing - old and not well-maintained. The pool temperature was so low i couldnt go in, the steam bath machine made a sound of a truck every time steam was produced (not very relaxing), woman in spa reception was not nice. The whole atmosphere just made us go and pass on the spa after 10 minutes there. Hotel restaurant doesnt accept credit card?!?! in a 5 star hotel?? Breakfast variety was poor. Again - this is just not a 5 star hotel. You'd expect a whole lot more from a hotel like this, especially the attitude and money saving activities during off-season.
Nice view Excellent price
good value at 30 euros a night
not 5 star, breakfast is terrible
The view. The swimming pool (not big but fine to start the day)
The breakfast: the fruitjuice was "chemical", and despite we wake up early compared to the end of the service most of the products proposed were not renewed...
Superior view to the mountain! Everything was just fine.
The breakfast could be better
Money for value- you get five stars for very competitive price but don't expect luxury.
Small swimming pool.
Would not rate this hotel as a 5 star, maybe a 3 to 4
the whole experience was ruined by the restaurant , staff appeared either uninterested or unable to understand the problem . the evening meal was cold and had to be micro waved, remembering we were one of only two eating no help from staff as manager was not available and would not discuss next morning. have stayed before and eaten many times as we have properties in the mountains. not again .
Nice breakfast, great staff, certainly best hotel in area!!
Massage area cold - needed some time to warm up, room seemed quite old, tv stopped working suddenly for good. But nothing serious, only details. Nice experience!
Excellent location in the very centre of Pamporovo. Warm and spacious rooms with wonderful views of the mountains. Friendly and efficient staff both at the front desk, as well as in the restaurant. Good WiFi connection all around the hotel.
The quality of the products at breakfast could be improved. The bathroom towels were a bit worn out.
Hairdresser was very rude
The staff were excellent
The restaurant was very small for the size of the hotel
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