Saved to 151 lists

Property Highlights

Places of Interest:

Burgas Central Beach (0.2 miles)
Show map Primoretz Grand Hotel & SPA

Customers who viewed Primoretz Grand Hotel & SPA also viewed:

Hotel Bulgaria

hotel Benefiting from a central location in the heart of Burgas, Hotel Bulgaria has nice accommodations with magnificent views of the Gulf of Burgas or the center of the city.

Most recent booking for this hotel was yesterday at 04:31

Score from 115 reviews Good 7.2/10

Hotel Burgas

hotel The Hotel Burgas is located only 165 ft from the Main Train Station in the heart of the city. It offers gourmet French and international cuisine in its rooftop restaurant and free parking.

Most recent booking for this hotel was yesterday at 18:15

Score from 93 reviews Good 7.7/10

Grand Hotel Pomorie

hotel Grand Hotel Pomorie is located in the northeastern part of Pomorie, 15 minutes away from Burgas International Airport and Sunny Beach.

Most recent booking for this hotel was yesterday at 10:14

Score from 96 reviews Very good 8.4/10

Luxury Apartment Burgas

hotel Located 200 metres from the beach and the Sea Garden, Luxury Apartment Burgas features air conditioned accommodation, free WiFi and 2 flat-screen TVs with various satellite channels.
Score from 59 reviews Exceptional 9.5/10

Newest reviews for Primoretz Grand Hotel & SPA

  • Anonymous
      Belgium
    August 27, 2014

    We liked our stay at hotel primoretz. It's a not very big but luxurious hotel with perfect location and facilities. I think it's more a business hotel and not so children friendly which in fact( staying without the kids) I liked;

    It's a bit expensive and the parking is not included in the price

    8.3

  • Anonymous
      Romania
    August 19, 2014

    Luxury hotel, nice pool area, large rooms

    Poor service, also rude and unprofessional staff, but this is a general matter for Bulgaria

    8.3

  • Lisa
      United Kingdom
    August 13, 2014

    Peaceful, relaxing and very comfortable. I would stay again

    10

  • Ingrid
      Belgium
    August 9, 2014

    We werd not allowed to use the pool upon arrival as or was after 20h. I understand for the outside pool but not the inside.

    8.3

  • Per
      Bulgaria
    July 29, 2014

    That a 5 star hotel have such a complicated access to internet, and you have to pay extra for it. It is many years I have had such a old fashion system at any hotel

    9.2

  • Alexander
      United Kingdom
    July 27, 2014

    Inside facilities very good

    Was not offered sea view room

    9.6

  • Petrana
      Bulgaria
    July 22, 2014

    hotel suite, pools, spa area

    Bad service in all restaurants, no towels in spa area, ignorant and incompetent staff, waiter braking dishes every morning at breakfast. Had better service in 3 starr hotels, than here. Key-card were blocked after the first night, although we booked 3 days in an expencive suite. Receptionist called us and yelled at us to leave the room immediately. When she saw the correct reservation, no excuse followed. Hotel has a 5 star appearance, but thats all.

    6.3

  • Anonymous
      France
    July 21, 2014

    Great location, friendly staff, spacious rooms, good hotel facilities and delicious food.

    Extra payment for the fitness facilities.

    9.6

  • Anonymous
      Bulgaria
    July 20, 2014

    Pool, spa, Suit - nice

    Service, Hospitality, Staff - worst ever!!! We booked 2 nigths but they blocked our key-cards on the first day and called us on the cell phone and tolld us to check out immediatelly. No excuse followed. Unfriendly, bad waiters. We celebrated a friends wedding there - also bad service,

    6.3

  • Anna
      Finland
    July 20, 2014

    Location and facilities were great. Food was excellent and cheap at the restaurant. Pool area was very clean and cosy with access to the beach. In the restaurant was a great waiter called George, who stood out by giving us great service.

    The staff was at the times very rude, unpleasant and unprofessional. This applies not only to the hotel but it seems to be an attitude problem in Bulgaria. Customer SERVICE is not a familiar concept to them. In restaurant you need to wait ages to get served and if some problem occurs, instead of apologizing (their OWN mistake) you get even ruder service and they don't even bother to hide their irritation towards the customer. This would be somewhat acceptable in cheaper hotels, but in four/five star hotels the staff should be more educated. English is not spoken very well and this makes things sometimes even more difficult. Like solving billing issues with the spa, when the person in reception is charging you too much and refuses to solve the problem. When you do it by yourself in return you get no apologies but extremely irritated and rude service from the receptionist M. Koleva.

    8.8

  • Malcolm
      United Kingdom
    July 12, 2014

    The quality of the hotel and the staff. Also the VFM

    Nothing comes to mind

    9.6

  • Paul
      United Kingdom
    July 8, 2014

    a bit of luxury in Bulgaria

    no complaints

    10

  • Deborah
      Bulgaria
    July 6, 2014

    The rooms were a great size, the location fabulous, the staff helpful.

    My only complaint, is a major one for me, the times the pools are available. Its sunny until 9pm, but the outdoor pool closes at 7pm. And the inside pool closes at 8pm. If you go out for the day, I like to swim before bed. This was a disappointment. Close the spa services but keep the pool open.

    9.6

  • Diana
      Bulgaria
    June 16, 2014

    SPA center is perfect

    8.8

  • Özgür
      Turkey
    June 10, 2014

    The tranquil atmosphere in the hotel and its central location. Bellboy also helped us a lot,(unlike the staff at the reception) i strongly believe he deserves to be in a much more important position :) The spa center and underground car park were excellent.

    The breakfast time could be more flexible.

    8.8

  • Ivo
      Bulgaria
    June 10, 2014

    location, facilities, indoor pool and spa, apartment room and view

    the woman at the reception was rude and impolite, also they charge extra bucks for anything - parking, sea view, internet etc and they have three different rate - one at the reception, one from their website and one from special promotions - nobody managed to explain me the difference and what rate exactly i am charged.

    8.8

  • James
      Ireland
    May 28, 2014

    Top Class 5 star with great facilities and super restaurant. Easy acces to the Beach and town.

    Nothing

    10

  • James
      Ireland
    May 19, 2014

    nice clean hotel in an excellent location beside the sea and sea gardens. Spa is also very nice. The staff were very friendly and helpful. Overall we were very pleased with our stay at this hotel especially the piano bar.

    One receptionist lady was very rude to us one morning. No free wifi in the rooms only in the lobby which had very poor connectivity, I don't understand this for an expensive hotel, other cheaper budget hotels in Burgas has free wifi everywhere... Most of the spa facilities were free but you had to pay to use the gym, I don't understand this. Shower gel and shampoo not replaced everyday. Finally a complaint about Booking.com, when we were booking this room we were led to believe that the hotel was nearly all booked up with no sea and pool view rooms available however when we arrived we were surprised to learn that the hotel was nearly empty, we were the only two people at the swimming pool throughout our stay.

    9.2

  • Kevin
      Australia
    May 10, 2014

    Location good

    Paid for best room - first given room at back on lowest floor when good ones remail empty. Internet took hours to set up. Staff ignorant

    6.7

  • Tracy
      United Kingdom
    May 6, 2014

    The spa was excellent with modern and relaxing surroundings. I would recommend a treatment there as the attention of the staff and the massage was very good. The rooms were very spacious and clean and the variety at breakfast was very good.

    9.6

  • Damyan
      Bulgaria
    April 29, 2014

    Great location, nice finish, staff is quite helpful.

    Quite expensive hotel, restaurant is far from glamorous, the rest is perfect.

    7.5

  • Tadeusz
      Poland
    March 29, 2014

    Nice, very quiet hotel for good rest

    Little frazy rules on sauna. Using swimsuit in sauna it is.. not safe :-( Not clear rules ab coffee on breakfast. Only last day someone ask, do I need a coffee. Other days I was thinking that it is only instant ugly coffee, but rly the waiter should offer coffe :-(

    8.3

  • Andrew
      United Kingdom
    February 25, 2014

    Helpful and considerate staff at all levels of the hotel. Very nice ambience, particularly in bar area. Good food and value in restaurant

    Breakfast needed more variety, particularly of hot food

    10

  • Selcuk
      Turkey
    January 21, 2014

    location.. rooms.. almost everything..

    nothing..

    8.3

  • Andrew
      Bulgaria
    January 9, 2014

    Very nice rooms with sea view. Staff were excellent and very helpful. we will be back soon.

    9.6

Close map