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2 Al. Batenberg, 8000 Burgas City, Bulgaria – Show map
Excellent location – rated 9.2/10! (score from 263 reviews)
Rated by guests after their stay at Primoretz Grand Hotel & SPA.
|Executive Double Suite|
|Deluxe Double Room - New Year's Eve|
|Standard Double Room - New Year's Eve|
|Deluxe Family Room - New Year's Eve||
|Junior Double Suite|
|Deluxe Double Room|
|Standard Double Room|
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49 properties in Burgas City
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263 verified reviews
They speak your language
Primoretz Grand Hotel & SPA's staff speaks: Russian, English, German, Bulgarian
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Outdoor Pool (seasonal), Grounds, Terrace
Tennis Court, Hiking, Cycling, Sauna, Fitness Center, Solarium, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool (all year), Bicycle Rental, Nightclub/DJ
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Special Diet Meals (upon request)
WiFi is available in the hotel rooms and costs EUR 1 per hour.
WiFi is available in public areas and is free of charge.
Private parking is available on site (reservation is not needed) and charges may apply.
Room Service, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Hypoallergenic room available
Russian, English, German, Bulgarian
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 6 years stays free of charge when using existing beds.
One child under 2 years is charged EUR 8 per person per night in a crib.
One older child or adult is charged EUR 36 per person per night when using existing beds.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 263 reviews
Value for money
Show reviews from:
Grand Hotel Pomorie is located in the northeastern part of Pomorie, 15 minutes away from Burgas International Airport and Sunny Beach.
Score from 141 reviews Very good
In Burgas, 300 metres from the Black Sea, Boryana Hotel offers free WiFi, a garden with barbecue facilities and a free seasonal outdoor pool.
Score from 119 reviews Excellent
Mirage Hotel is located one km from the center of Burgas with easy connections to Sunny Beach and Varna. It offers air-conditioned rooms and free Wi-Fi access in public areas.
Score from 32 reviews Review score
The Hotel Burgas is located only 165 ft from the Main Train Station in the heart of the city. It offers gourmet French and international cuisine in its rooftop restaurant and free parking.
Score from 95 reviews Good
Sleeping quality, rooms, facilities, garden, personel and breakfast are exellent.
Small stigy behavour. Extra espresso charge at breakfast. Extra charge parking lot fee to customers. Very loudy morning shift at rooms corridors,wakin-up earlier than you planned.
This hotel has a great location the building is very impressive very clearly a five star hotel. We were in a suite A13 which was excellent although no view of the pool/beach. Bar staff and bellboy very nice helpful and nice
Reception staff very rude almost confrontational booked a late check out upon arrival which was confirmed with the manager however the following day told to leave room by reception staff member who was rude and had no communication skills insufficient robes in the room no milk/creamer in room two calls to reception to obtain some. Spar staff appeared disinterested and almost inconvenienced by questions about towels and changing rooms addition charge for gym use. Another guest also British checked out after one night although booked for more than a week At check out I was told that the card machine was not working I was told to get cash from hotel ATM however when I refused the card machine suddenly began working I was with my wife on this stay and will not stay here again because of extremely rude staff. Who create a very poor impression of this hotel
The Primoretz is a large and imposing complex with the potential of large hotels to be impersonal and cold but this is not the case. The staff make you feel very welcome. They are interested in you and go out of their way to assist which is the difference between a good hotel and an excellent hotel. The Primoretz has it all...magnificent pool, wonderful breakfast and all amenities you could want
Rooms lovely, bedlinen gorgeous. Very clean and cleaned daily. Amazing buffet breakfast.Free towels and nice loungers at poolside.quiet. easy access to the beach and town.Free parking onsite.
had to pay for wifi! reception staff not always helpful.
Hotel was beautiful and lovely location. Staffs at the resturent were friendly
The staff at reception were so rude and constantly reminded us about our check out time! We were told about 12 times. There was no thank you or manners what so ever on arrival or check out. Breakfast was rubbish there was tined fruit been served and the breakfast it's not even 3star standard .if I rate this hotel I will rate it for 2star
Condition of hotel was great, facilities were also great as was spa
Service was often slow....Piano Bar staff downstairs were the worst we have ever come across. Neptun staff were also pretty rude.
Location, comfort, overall standing of the room and all the common facilities (with a very special mention to the extraordinary outdoor pool area, and the spa with steam baths), services and politeness and professionalism of the staff.
They were out of Schweppes for three days :-)
The hotel itself was very comfortable and clean and was in a perfect position for the beach.The swimming pool area was excellent with a well stocked supply of sun beds. The food was very good and the drinks were not too expensive.
I felt the attitude and service from the staff could have been much better a certainly was not 5 star standard. we often felt that they were doing us a favour rather than giving us a genuine service. In the restaurant it took a long time for dirty plates to be removed from our tables even though the restaurant was not full at the time. Certainly the service and attitude has to improve at this hotel.
Great location, very nice pool area, very clean overall, great variety at breakfast, nice fitness center
Paid wifi, very expensive restaurant considering, 1BR apartment should have a door between BR and LR area, arrange services with local providers (e.g. tennis) so one doesn't have to fend for themselves in a 5-star hotel
Hotel was beautiful, rooms were large and comfortable. The bathroom was huge, with a separate shower and deep soaker tub. Breakfast was an extensive buffet, and the beach is a 3 minute walk from the back of the hotel.
We liked our stay at hotel primoretz. It's a not very big but luxurious hotel with perfect location and facilities. I think it's more a business hotel and not so children friendly which in fact( staying without the kids) I liked;
It's a bit expensive and the parking is not included in the price
Everything was excellent and staff was professional and attentive. Great location and a fantastic place to have anything from a short spa break to a family holiday
Internet charge to use connection in the rooms
+ location + breakfast + staff/service + bed
- wedding receptions in the hotel are a bit annoying as some areas get closed for the quests - Wardrobe is small, no shelves But these are really knocks)))
Luxury hotel, nice pool area, large rooms
Poor service, also rude and unprofessional staff, but this is a general matter for Bulgaria
Peaceful, relaxing and very comfortable. I would stay again
- room size, outdoor swiming pool with garden, surroundings - close to Burggas Sea Garden
- there is no portable douche in the bathroom, poor air-conditionning in public areas (lobby, restaurant, elevators), our room was not ready after check-in time, no mosquito netting on windows
We werd not allowed to use the pool upon arrival as or was after 20h. I understand for the outside pool but not the inside.
Good location of the hotel Breakfasts Personnel The room large and clean
The confort in general and quietness of the hotel. Nice facilities, patio, pool, restaurant. Easy access to the beach and from a close nice walk to the city main attractions.
The staff at the breakfast are not pleasant. You feel like you bother them, they should not work there. No greetings, no smile, no service.The spa need to be revamp, it would need fixing, turkish spa is not accessible, sea salt bath is not clean, one shower not working properly.
That a 5 star hotel have such a complicated access to internet, and you have to pay extra for it. It is many years I have had such a old fashion system at any hotel
Inside facilities very good
Was not offered sea view room
hotel suite, pools, spa area
Bad service in all restaurants, no towels in spa area, ignorant and incompetent staff, waiter braking dishes every morning at breakfast. Had better service in 3 starr hotels, than here. Key-card were blocked after the first night, although we booked 3 days in an expencive suite. Receptionist called us and yelled at us to leave the room immediately. When she saw the correct reservation, no excuse followed. Hotel has a 5 star appearance, but thats all.
Great location, friendly staff, spacious rooms, good hotel facilities and delicious food.
Extra payment for the fitness facilities.
Pool, spa, Suit - nice
Service, Hospitality, Staff - worst ever!!! We booked 2 nigths but they blocked our key-cards on the first day and called us on the cell phone and tolld us to check out immediatelly. No excuse followed. Unfriendly, bad waiters. We celebrated a friends wedding there - also bad service,
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