Choose your preferred language. We speak English and 41 other languages.
Most often used by people in the United States
Primoretz Grand Hotel & SPA
2 Al. Batenberg, 8000 Burgas City – Show map
Excellent location – rated 9.2/10! (score from 247 reviews)
Rated by guests after their stay at Primoretz Grand Hotel & SPA.
Get instant confirmation with FREE cancellation on most rooms!
6 Reasons to Choose Primoretz Grand Hotel & SPA
No booking fees • Save money! Best price guarantee — enter dates to see these prices!
44 properties in Burgas City
Including hotels, apartments, villas and more.
247 verified reviews
We speak your language
Primoretz Grand Hotel & SPA's staff speak: Russian, English, German, Bulgarian
Booking is safe
When you book with us your details are protected by a secure connection.
Outdoor Pool (seasonal), Grounds, Terrace
Tennis Court, Hiking, Cycling, Sauna, Fitness Center, Solarium, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool (all year), Bicycle Rental, Nightclub/DJ
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Special Diet Meals (upon request)
WiFi is available in the hotel rooms and costs EUR 1 per hour.
Free! WiFi is available in public areas and is free of charge.
Private parking is available on site (reservation is not needed) and charges may apply.
Room Service, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon
Newspapers, Safe, Non-smoking Rooms, Elevator, Hypoallergenic room available
Russian, English, German, Bulgarian
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 6 years stays free of charge when using existing beds.
One child under 2 years is charged EUR 8 per person per night in a crib.
One older child or adult is charged EUR 36 per person per night when using existing beds.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Primoretz Grand Hotel & SPA accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 247 reviews
Show reviews from:
Popular Hotels in Burgas City
Benefiting from a central location in the heart of Burgas, Hotel Bulgaria has nice accommodations with magnificent views of the Gulf of Burgas or the center of the city.
Score from 115 reviews Good 7.2/10
The Hotel Burgas is located only 165 ft from the Main Train Station in the heart of the city. It offers gourmet French and international cuisine in its rooftop restaurant and free parking.
Score from 93 reviews Good 7.7/10
Grand Hotel Pomorie is located in the northeastern part of Pomorie, 15 minutes away from Burgas International Airport and Sunny Beach.
Score from 96 reviews Very good 8.4/10
Located 200 metres from the beach and the Sea Garden, Luxury Apartment Burgas features air conditioned accommodation, free WiFi and 2 flat-screen TVs with various satellite channels.
Score from 59 reviews Exceptional 9.5/10
We liked our stay at hotel primoretz. It's a not very big but luxurious hotel with perfect location and facilities. I think it's more a business hotel and not so children friendly which in fact( staying without the kids) I liked;
It's a bit expensive and the parking is not included in the price
Luxury hotel, nice pool area, large rooms
Poor service, also rude and unprofessional staff, but this is a general matter for Bulgaria
Peaceful, relaxing and very comfortable. I would stay again
We werd not allowed to use the pool upon arrival as or was after 20h. I understand for the outside pool but not the inside.
That a 5 star hotel have such a complicated access to internet, and you have to pay extra for it. It is many years I have had such a old fashion system at any hotel
Inside facilities very good
Was not offered sea view room
hotel suite, pools, spa area
Bad service in all restaurants, no towels in spa area, ignorant and incompetent staff, waiter braking dishes every morning at breakfast. Had better service in 3 starr hotels, than here. Key-card were blocked after the first night, although we booked 3 days in an expencive suite. Receptionist called us and yelled at us to leave the room immediately. When she saw the correct reservation, no excuse followed. Hotel has a 5 star appearance, but thats all.
Great location, friendly staff, spacious rooms, good hotel facilities and delicious food.
Extra payment for the fitness facilities.
Pool, spa, Suit - nice
Service, Hospitality, Staff - worst ever!!! We booked 2 nigths but they blocked our key-cards on the first day and called us on the cell phone and tolld us to check out immediatelly. No excuse followed. Unfriendly, bad waiters. We celebrated a friends wedding there - also bad service,
Location and facilities were great. Food was excellent and cheap at the restaurant. Pool area was very clean and cosy with access to the beach. In the restaurant was a great waiter called George, who stood out by giving us great service.
The staff was at the times very rude, unpleasant and unprofessional. This applies not only to the hotel but it seems to be an attitude problem in Bulgaria. Customer SERVICE is not a familiar concept to them. In restaurant you need to wait ages to get served and if some problem occurs, instead of apologizing (their OWN mistake) you get even ruder service and they don't even bother to hide their irritation towards the customer. This would be somewhat acceptable in cheaper hotels, but in four/five star hotels the staff should be more educated. English is not spoken very well and this makes things sometimes even more difficult. Like solving billing issues with the spa, when the person in reception is charging you too much and refuses to solve the problem. When you do it by yourself in return you get no apologies but extremely irritated and rude service from the receptionist M. Koleva.
The quality of the hotel and the staff. Also the VFM
Nothing comes to mind
a bit of luxury in Bulgaria
The rooms were a great size, the location fabulous, the staff helpful.
My only complaint, is a major one for me, the times the pools are available. Its sunny until 9pm, but the outdoor pool closes at 7pm. And the inside pool closes at 8pm. If you go out for the day, I like to swim before bed. This was a disappointment. Close the spa services but keep the pool open.
SPA center is perfect
The tranquil atmosphere in the hotel and its central location. Bellboy also helped us a lot,(unlike the staff at the reception) i strongly believe he deserves to be in a much more important position :) The spa center and underground car park were excellent.
The breakfast time could be more flexible.
location, facilities, indoor pool and spa, apartment room and view
the woman at the reception was rude and impolite, also they charge extra bucks for anything - parking, sea view, internet etc and they have three different rate - one at the reception, one from their website and one from special promotions - nobody managed to explain me the difference and what rate exactly i am charged.
Top Class 5 star with great facilities and super restaurant. Easy acces to the Beach and town.
nice clean hotel in an excellent location beside the sea and sea gardens. Spa is also very nice. The staff were very friendly and helpful. Overall we were very pleased with our stay at this hotel especially the piano bar.
One receptionist lady was very rude to us one morning. No free wifi in the rooms only in the lobby which had very poor connectivity, I don't understand this for an expensive hotel, other cheaper budget hotels in Burgas has free wifi everywhere... Most of the spa facilities were free but you had to pay to use the gym, I don't understand this. Shower gel and shampoo not replaced everyday. Finally a complaint about Booking.com, when we were booking this room we were led to believe that the hotel was nearly all booked up with no sea and pool view rooms available however when we arrived we were surprised to learn that the hotel was nearly empty, we were the only two people at the swimming pool throughout our stay.
Paid for best room - first given room at back on lowest floor when good ones remail empty. Internet took hours to set up. Staff ignorant
The spa was excellent with modern and relaxing surroundings. I would recommend a treatment there as the attention of the staff and the massage was very good. The rooms were very spacious and clean and the variety at breakfast was very good.
Great location, nice finish, staff is quite helpful.
Quite expensive hotel, restaurant is far from glamorous, the rest is perfect.
Nice, very quiet hotel for good rest
Little frazy rules on sauna. Using swimsuit in sauna it is.. not safe :-( Not clear rules ab coffee on breakfast. Only last day someone ask, do I need a coffee. Other days I was thinking that it is only instant ugly coffee, but rly the waiter should offer coffe :-(
Helpful and considerate staff at all levels of the hotel. Very nice ambience, particularly in bar area. Good food and value in restaurant
Breakfast needed more variety, particularly of hot food
location.. rooms.. almost everything..
Very nice rooms with sea view. Staff were excellent and very helpful. we will be back soon.
We've negotiated with thousands of hotels to get the very best deals. We call them Secret Deals and they only last for a limited time.
You can get these deals for free by subscribing to our newsletters. You can even choose your favorite destinations to receive personalized deals.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!
Don't worry – your email address is safe with us. We'll never share your private information and you can unsubscribe at any time.