The most unpleasant experience was seeing some bugs on the bathroom floor and in the shower. This actually happened two days in a row, despite the receptionist having assured us that they'd take care of the issue immediately..also, the desk drawer in the room had some ugly hairs and dust in, quite grouse, but we eventually got a 10% discount of our bill from the manager, for all this trouble.. Another thing that you must take into consideration if you book a room here, is the long walk to the center, when you want to find somewhere to eat lunch or dinner, or just go shopping, There's a quite long alley, which you have to cover, about 20 mins walk, which can be tiring if you do it frequently. Even if you go by car,like we did, you can''t reach the taverns and shops by car, so don't count on it too much while in Balcik.
The location of the hotel was excellent, considering the amazing views from the room, restaurant and everywhere near it. Despite other comments here on booking, we actually enjoyed our breakfast; there weren't many breakfast options to choose from, though they were tasty and enough for a good start of the day; the coffee and the cappuccino were delicious, couldn't get enough of them! very convenient for visiting the main attractions in Balcik, as next door there was the castle and those fascinating gardens of it.