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Newest reviews for Regina Maria Spa Design Hotel

  • Frangulea
      Romania
    September 1, 2014

    rooms are very beautiful

    the personal and food from the pool

    10

  • Fernando
      United States of America
    September 1, 2014

    The view and amenities

    10

  • David
      Switzerland
    August 24, 2014

    Location, sea view, great balcony, comfortable room and bed

    The shower area was not clean. There was mould in the corners and a variety of hair around. Also, the room was not cleaned proerly on our second day. With the exception of the spa staff and one of the waiters, we found that we were often ignored at reception and in the restaurants and had to be quite forceful to get any attention. We were on a motorbike tour and desperately needed some laundry done quickly but found it impossible to get a definite reply as to when we would get it back. Unable to have food and drink purchased at the pool bar added to the hotel bill. This was quite annoying.

    5.8

  • Anonymous
      United Kingdom
    August 17, 2014

    Excellent breakfast and restaurants by the sea. Pleasant pool with children's area. Rooms are adequate size with balcony and excellent views. The walking promenade extends into Balchik

    Final approach by car is along the seafront amongst people walking. This access is also used by delivery vehicles and the odd motorbike at night. Children and some people might like a wider beach.

    8.8

  • Valentin
      Romania
    August 13, 2014

    The location of the hotel was excellent, considering the amazing views from the room, restaurant and everywhere near it. Despite other comments here on booking, we actually enjoyed our breakfast; there weren't many breakfast options to choose from, though they were tasty and enough for a good start of the day; the coffee and the cappuccino were delicious, couldn't get enough of them! very convenient for visiting the main attractions in Balcik, as next door there was the castle and those fascinating gardens of it.

    The most unpleasant experience was seeing some bugs on the bathroom floor and in the shower. This actually happened two days in a row, despite the receptionist having assured us that they'd take care of the issue immediately..also, the desk drawer in the room had some ugly hairs and dust in, quite grouse, but we eventually got a 10% discount of our bill from the manager, for all this trouble.. Another thing that you must take into consideration if you book a room here, is the long walk to the center, when you want to find somewhere to eat lunch or dinner, or just go shopping, There's a quite long alley, which you have to cover, about 20 mins walk, which can be tiring if you do it frequently. Even if you go by car,like we did, you can''t reach the taverns and shops by car, so don't count on it too much while in Balcik.

    6.7

  • Oana
      Belgium
    July 30, 2014

    Great location, near the sea, very quiet, great staff, great restaurant, good prices in the restaurant.

    The cleaness, although the cleaning ladies pass every day y the rooms and change the towels, the carpet is not cleaned, the terrace is also somehow dirty.

    7.5

  • Diana
      Romania
    July 25, 2014

    the location is excellent; the room was large and nice; the breakfast was very good and all the facilities are well designed and we've enjoyed the possibility to test the spa, the sauna, the inside and outside pools, etc.

    9.6

  • Gheorghe
      Romania
    July 16, 2014

    Perfect destination. But the ratio price/services is a little bit great.

    The attitude of the restaurant employees.

    9.6

  • Anonymous
      Estonia
    July 15, 2014

    We enjoyed the quiet location and privacy of the hotel. It is much nicer than these big impersonal hotels that you can find in neighbouring resorts like Albena or Golden Sands.

    8.8

  • Iulian
      Romania
    July 15, 2014

    BREAKFAST !!!

    10

  • Mihai
      Romania
    July 7, 2014

    Love this place: Great Hotel, Great Location, Lovely Rooms, Good Service, Nice Pool Area, Good Restaurant

    Some maintance work is needed on the balconies: the bars and towel hangers are a bit rusty and look ugly.

    8.8

  • Anonymous
      Romania
    June 2, 2014

    Unproper door for bathroom, that seems a bit unconfortable.

    9.2

  • Marius-cristian
      Romania
    May 6, 2014

    Everything was perfect, also the food at the restaurant from the hotel was great. I shall return there for sure!

    9.6

  • Bogdan
      Romania
    May 5, 2014

    Very good hotel, nice staff, very good personal on Spa.

    The Spa facility closed tot early.

    9.2

  • Cristina
      Romania
    May 4, 2014

    We love this hotel situated a few meters from the sea and from the gardens. It was our second time when spending a short holiday in this place. Both times, the hotel and all the related services were perfect.

    Nothing to be mentioned here :)

    10

  • Anonymous
      Romania
    May 2, 2014

    Location.

    6.7

  • Matei
      Romania
    April 25, 2014

    Hotel is 10m from the sea and 100 m from the palace and the botanical garden. Very friendly staff. Clean rooms with nice view to the sea. Due to the low season, we had the internal pool for ourselves !

    restaurant offers very poor choice for vegetarians

    9.2

  • Anonymous
      Romania
    April 3, 2014

    The hotel is placed nearby the sea and close to Queen Marie’s Castel. All rooms are facing the sea. The interior design is very nice, somehow modern though lacking finishing details. The room is very clean and the bathroom amenities are plentiful – almost anything one may need, including a dental kit.

    The finishing details are very poor, with the toilet flush button hardly hanging on the wall. The hole that should have been covered by the buttons was clearly visible, as well as the installation behind the wall. The shower drain was almost clogged, so the water was building up quicker than it was draining. But the worst thing: it was impossible to have a proper night’s rest because of the party taking place almost all night long in the hotel restaurant. As our camera was situated at the first floor above the restaurant, the music was loud enough to keep you awake. What was even more shocking was the attitude of the hotel staff. They didn’t seem to feel in anyway responsible for the huge inconvenient created, nor try to find any solution. I was told that there’s not much that can be done as there is a party taken place in the hotel restaurant. We had booked a double room and since no other double room is available in the hotel but the one above the restaurant, there’s nothing to be done. As if a natural disaster was just happening in front of our eyes and there was nothing to be done to stop it. While the lady at the reception tried to convince me that the party would not last for more than another half an hour, a waiter from the restaurant came in. He said Good evening in a very careless and rude way and began talking in Bulgarian with the lady at the reception. A conversation after which I was announced that the party will last for at least one more hour. As I Insisted on finding a solution, the only alternative given was another room, a twin one, but which had the air con broken. Eventually, among the two possible ways of how “not to rest” at night, we choose to keep the current room. At least the air con was working… All in all, it was a very unpleasant stay and anything but a relaxing weekend. If you cannot have a proper night’s rest, no hotel is worth staying in, not even a 4 stars hotel nearby the sea with rude, uncaring staff.

    4.6

  • Mihael
      Romania
    April 1, 2014

    - the beautiful view - comfort - perfect place for relax

    - nothing

    10

  • Anonymous
      Bulgaria
    March 9, 2014

    Room was absolute pleasure to stay in - mirror view, sea view and a clean room.

    9.2

  • Silviu
      Romania
    January 18, 2014

    clean, very well located, all rooms with incredible sea view, spa facilities

    there is no actual parking, the restaurant staff

    7.1

  • Madalin
      Romania
    January 6, 2014

    - Nice Decorated Room.( I recommend the Arabic style) - SPA Center. - Position exactly in the sea

    - Pool was not open and they did not inform about this, Booking.com should be also informed by this. - The waiter from the restaurant offered us the most expensive wine even though I asked for a Varna wine he brought me a Rousse wine. It is a pitty to lose clients, because of this we did not go to SPA next day when we saw this. - Noise because of party every night we stayed - we stayed 2 nights. - I am an usual travel for this hotel because of the position and the SPA Center. It was the third time when I came to this hotel and I think the last time. - Cold room because the heating was not working. I am dissapointed about this hotel...

    5.8

  • Ionut
      United Arab Emirates
    December 16, 2013

    Everything...

    10

  • Ghiorghe
      Romania
    November 12, 2013

    location, rooms design

    water too cold in the pool,

    7.5

  • Mihael
      Romania
    October 29, 2013

    An oasis of good taste, perfect services, helpful staff.

    Really hard to find any inconvenient

    10

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