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Snezhanka complex, 1202 Pamporovo, Bulgaria – Show map
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63 verified reviews
They speak your language!
Snezhanka Apartments TMF's staff speaks: Russian, French, English, Bulgarian
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Ski Equipment Rental (on site)
Skiing, Sauna, Fitness Center, Massage, Hot Tub, Indoor Pool, Game Room, Playground
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in public areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Baggage Storage, Laundry, Ironing Service, Meeting/Banquet Facilities, Hair/Beauty Salon, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
Russian, French, English, Bulgarian
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years is charged EUR 5 per person per night in a crib.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 63 reviews
Value for money
Show reviews from:
The snow and skiing was great the bar staff were very friendly The cleaners did a good job
Room service was poor it took two hours and three attempts to get dinner The wifi only worked in the bar area The TV had no English channels
This was our first ski holiday. We have stayed in 2 bedroom apartment with sitting room with a small kitchen. Our room was clean and the beds were enough to sleep. There are oven, kettle, dishwasher, toaster, fridge and kitchenware in the kitchen. It could be much better but it is not a 5 star hotel :) Forest view from the room was amazing and staff was very friendly. Plamena was our main contact and she was very helpful for any issues. WiFi is available only in lobby lounge and connection is terrible if there are many guests. Hotel has a pool where you can relax after ski but it was 24⁰C which I was expecting 28⁰C. To use pool you have to have dinner (HB) or pay 5 levas. To use sauna and Jacuzzi you have to pay. Hotel indoor areas and rooms were warm enough where I spent time with only a t-shirt. Hotel situated at the end part of Pamporovo town and easy to walk any shopping centers or restaurants. In restaurants and shops cash accepted mostly rather than credit cards, so you should exchange or they accept euros and dollars sometimes. By the way English it not a well spoken except hotels and ski centers. Galina was our ski representative who arranged ski school. You should contact her to get discounted prices if you are planning to have ski holiday before arriving otherwise you have to pay more as I did :) There is also an Irish Bar in the main entrance where you can have draught Guinness or other beverages.
LCD/Plasma TV replacement, DVD player and more satellite channels would be perfect. Also if microwave and coffee machine would it make perfect. It could be better if there are WiFi in the rooms.
Transfer to ski center was not well organized. The additional beds for kids were so unconfortable that they could not sleep well.
-It was nice to have 2 bedrooms and 2 bathrooms
-Staff at the hotel treated apartment dwellers like 2nd class citizens -had to pay extra for the pool -no internet -10+ minute drive to ski
Good price, helpful staff
very poor hygiene, sheets werent event changed from previous guests
Good apart hotel. Clean rooms and nice view. Clean towels and made up room every day. Great service from Galina at TMF as per usual.
Needs updating but still very good value for money.
Large apartment for a decent price
Chilly water in the swiming pool, some things in the apartment need to be repaired
Doors on the showers are too flimsy
Location, stuff, cleanness, good breakfast, nice dinner, honest wine prices
Lack of wifi at the rooms!! Need some reparations at bathrooms. Respect of the timetables of breakfast and dinner!! When you say breakfast is served till 10.00, and dinner till 21.00 the stuff has to respect the timetable and not to empty the buffet half an hour before!!!
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