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Newest reviews for Balneo Complex & Spa Aquatonik

  • Alexander
    August 31, 2014

    Excellent newer hotel with excellent rooms, service, food.


  • Annemarie
    August 26, 2014

    Spa, food

    Wi-Fi beaucose all the time log out .


  • Tanya
      United Kingdom
    July 24, 2014

    The hotel is beautiful, located in a nice part of Velingrad, fantastic facilities, superb food, excellent service. We stayed for 3 days only and used the spa and pool mainly but we were impressed and will visit for longer next time.



  • Rositsa
      United Kingdom
    June 30, 2014

    - hotela - mestopolojenieto SPA centara - hranata - chistotata - profesionalizma na persona I v sashtoto vreme priatelskoto im otnoshenie - Saotnoshenieto - cena/kachestvo Pri parvata vazmojnost shte go posetia otnovo


  • Gudlaug
    June 18, 2014

    Everything was great, the staff smiled alot an was helpful. The food was delisious and the spa relaxing. This was the best value for money we have ever experienced. If we are ever in Bulgaria again we vill defenatly be back.

    We liked everything.


  • Goran
    May 20, 2014

    Really good pool, very welcoming staff

    Housekeeping only tidied up the room but didn't clean it for two days.


  • Десислава
    May 6, 2014

    I like it . Best animation for children!


  • Illiana
    April 22, 2014

    The pool


  • Gianmario
    February 23, 2014

    The spa center and the pool are great! We liked the room and the wellcome pack with fruit. The hotel si near the lake and there is a big private parking. Big breakfast buffet and well organized. Manager Ivan was very helpfull. We liked the massagge too.

    We were not pleased with the vegetarian menu we had ordered. The waiter was not really helpfull and we got a dish that had the exact ingredients of the salad... Should not happen in a 5stars hotel. Prices at the pool bar are exagerate. We also had a negative experience at the variete bar. A waiter marked a drink by his mistake on our room bill and refused to cancel it, even when we tried to bring it back without opening the can. Not really professional waiters.


  • George
    February 16, 2014

    Excellent value for money. Friendly staff! Clean, Excellent service! Fantastic Food! You can easily spend two days without feeling the need to go out.

    I bit more training to the restaurant and bars staff.


  • Светлана
    February 5, 2014

    хареса ми и хотела и спа центъра и обслужването, храната и отношението на персонала. За първи път бяхме, но се превърна в любимия ни спа хотел


  • Anonymous
    February 4, 2014

    One of the best SPA hotels in Bulgaria, very clean and the rooms are cosy, clean and nice. The breakfast and a la carte restaurant were excellent!

    The buffet is not very good, but go to the a la carte. With same money you will have real good quality food.


  • Anonymous
    January 24, 2014

    The room was clean and nice. The food was delicious and freshly cooked. The staff was friendly and helpful. The pool and the SPA center were very good.


  • Anonymous
    January 20, 2014

    We liked the location of the hotel, the atmosphere inside, the nice restaurant and bar area, and especially the spa complex.

    The matress in the bed, too soft or too old....and the quality of the self-service food is three star, not a five star level


  • Anonymous
    November 20, 2013

    Spa centre was very good and also the massages were done profesionally.

    Spa centre was very good but the rooms cannot be rated 5-star: I have expected more for the money paid.


  • Petranka
    October 24, 2013

    it was warm and comfortable, the food was very good and the service perfekt, the pool clean, special thanks for the children animation


  • Denitza
    October 15, 2013

    Great swimming pool, very kind staff and good food.


  • Olga
      United Kingdom
    September 29, 2013

    Water jets in the pool. Hotel is well decorated, clean, comfortable beds. Food is excellent, fresh, lots of salads and healthy dishes.

    The hotel is small and pools can be overcrouded at times. Lots of chlorine in the pool. Noise from road and smoke from chimney. Luck of information about the area and places of interest.


  • Anonymous
    September 13, 2013

    Spa facilities

    Restaurant food


  • Dimitrios
    September 3, 2013

    polite staff , nice restaurant

    outside swimming pool


  • Anna
    August 11, 2013

    Spa department. Cleaning.

    Garbage place near the hotel. A lot of nose in the night because of the animals (cats and dogs) fighting for the garbage.


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