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8 Tosho Staikov Str., 4600 Velingrad – Show map
Excellent location – rated 9.3/10! (score from 171 reviews)
Rated by guests after their stay at Spa Hotel Dvoretsa.
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48 properties in Velingrad
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171 verified reviews
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Spa Hotel Dvoretsa's staff speaks: English, Bulgarian
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Outdoor Pool, Grounds
Tennis Court, Fishing, Pool Table, Ping-Pong, Hiking, Horseback Riding, Sauna, Fitness Center, Solarium, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool, Bicycle Rental, Game Room, Playground, Nightclub/DJ
Food & Drink
Restaurant, Bar, Special Diet Meals (upon request)
Free! WiFi is available in the hotel rooms and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Chapel/Shrine, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Designated Smoking Area
2:00 PM - 9:00 PM
8:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 4 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
All older children or adults are charged EUR 15 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
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The impressive Balneo Complex Saint Spas is located in Velingrad next to Chepino River, offering diverse anti-stress and anti-ageing treatments. The whole hotel is supplied with mineral water.
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Good location - situated within something like a park, close to the center of Velingrad. Good facilities - nice outdoor swimming pool. Big parking. Clean room
Staff attitude. Food in the restaurant - nowhere near the quality one would expect from a 5 star hotel.
The restaurant is overrated.
good facilities and rooms
very poor service in the restaurant. food is mediacre at best.
The hotel, all of its facilities and staff were excellent. We stayed for the Easter break and although it rained for the first 2 days we and more importantly our 2 year old did not get bored. The indoor swimming pool was really warm, the spa facilities were great, there was even an indoor children's corner pack pull of various toys and games. The food in the hotel's restaurant was perfect every time and staff were flawless. Right outside the hotel's grounds there is a lovely park with 3 playgrounds. The city's high street is within walking distance
The only drawback was the fact that at this time of the year (April) we couldn't set the air conditioning as it is seasonal and during a couple of nights the temperature in the room was too high for us
SPA center, pool and location and friendly staff are excellent. The quality of services is very good.
The attic rooms are too small, The Night club is not plenty attractive.
The outdoor pool
The indoor pool
Kid's corner is good attended. The receptionist was very professional. Room and pool temperature is optimal.
RESTAURANT - both service and food were not even close to pleasant. It's one of those places, where you feel like you did something wrong by sitting there. Very hostile, unpolite and non-professional staff. I would recommend everyone to have enough cash, because paying by card is a problem in the restaurant!
Хотелът е с чудесна локация в страхотен парк. Много любезен персонал, комфортни стаи, чудесен спа център с голямо разнообразие от услуги и масажи. Закуската също е много разнообразна.
I like the location and outdoor spa facilities
Indoor pool is rediculios - have you ever seen one with two columns in the middle... Restaurant service and food quality don't meet the high category at all! Do not trust those stars ... If the hotel is marked as 3+ stars I wouldn't have had any negative argunents
I loved the food in the resto and the spa facilities. The personnel is amazingly trained and polite
The SPA center and outdoor pools are very good. The breakfast is excellent.
The indoor pool is quite small and doesn't have enough lounges. Some of the facillities in the SPA center need renovation.
The staff in all areas of the hotel was very polite and helpful. The hotel was located in good area , within a walking distance from town center. Rooms and facilities were clean. Food in the restaurant was good quality.
The hotel is definitely not a 5 star hotel, maybe 3 or 4 at the most. We travel a lot around the world and stay only in 4-5 star hotels, to be fair to future guest of the hotel, we would not rate it 5 star. The rooms are small, breakfast choice is poor, we only stayed for 3 nights so for us was ok, if staying longer it may be a problem. The Spa center is ok, not a large variety of facilities to use, the use of Chlorine in the swimming pools with mineral water was a problem for us. In the "Spa capital of the Balkans" after all we could not enjoy natural mineral water pool.
Location and surrounding grounds. Superb spa facilities. Excellent external thermal pool and jacuzzi. Adequate if somewhat sullen staff. Clean rooms. Great for kids.
Food is way below par for a 5* hotel. Especially the breakfast. Attic rooms are a bit cramped so book normal one if not on a one day business trip.
The rooms,staff and swimming pool are great. The location is perfect for relax and spa.
Restaurant was overbooked and kitchen was unable to make all meals. We were waiting about 1 hour of our main dishes
Charming hotel surrounded by pine trees within 5-minute walk to the centre. Excellent facilities and delicious buffet breakfast. Friendly and helpful staff. Rooms are spotless and spacious.
because of the rooms, there aren't any balcons
the pool and cristal clear mountain air
the cuisine, the attitude of the waiters, the lack of enough sun umbrellas at the terrace of the restaurant
* Outdoor jacuzzi at the disposal of the hotel guests 24/7 * Central location - in the city park * Great SPA facilities
The hotel offers the best choice for a family vacation in Velingrad and beyond. The number of outside pools with varying water temperatures and water slides keep children entertained and amazed, while parents enjoy a swim-up bar and jacuzzi. The hotel is beautifully located amidst pine forests. The gardens are landscaped and meticulously maintained. The staff is kind, courteous, attentive and responsive. We strongly recommend Spa-hotel "Dvoretsa" and look forward to staying here again.
Only the outside swimming pool.but its not reason to stay there.!!
the reception staff had a very bad behavior. The hotel had a lot of dust from carpets to the point where I can not breathe .at some point that we want to live the hotel the receptionist tried to charge us MORE.!!
Everything is very good. Outside pool is large and well maintained. Food is good but a bit pricy.
There are no balconies in the rooms. There are only a few rooms with balconies (Deluxe Double Room) and they offer balconies on first come first serve basis. This is not acceptable of a 5* hotel in my opinion.
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