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5 Kosherinata Str., 2770 Bansko, Bulgaria – Show map
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395 verified reviews
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St. George Palace Hotel's staff speaks: Russian, English, Bulgarian
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Grounds, Terrace, Sun Deck
Ski Storage, Ski School, Ski Equipment Rental (on site)
Golf Course (within 2 miles), Skiing, Hiking, Cycling, Horseback Riding, Sauna, Fitness Center, Spa, Massage, Turkish/Steam Bath, Indoor Pool, Bicycle Rental, Entertainment Staff, Kids' Club
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Private Check-in/Check-out, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying, VIP Room Facilities
Non-smoking Rooms, Family Rooms, Elevator, All Spaces Non-Smoking (public and private)
Russian, English, Bulgarian
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child from 0 to 2 years stays free of charge in a crib.
One older child or adult is charged EUR 15 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 396 reviews
Value for money
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wi fi quality
The staff were friendly and helpful. really nothing wrong with it all.
Can't fault them.
Lovely apartment complex. Great view over the city of Bansko. Good food. WiFi Ok. Great Spa.
The lovely lady Augustina who did pottery painting every evening with our girls aged 4 and 9. Stan the great driver who met us from the airport, took us up the mountain and on various trips The lovely big apartment which was very well equipped. The on site ski hire run by Joe who was very helpfl
Swap the vertical blinds in the apartment for something that keeps the light out. The cooked breakfast was not very nice although the continental choices were. Perhaps do less cooked stuff better. The area around the hotel which could do with some landscaping
The hotel (or apartment complex) is definitely not 4* property, very surprised of the high rating in booking.com. It’s in desperate need of renovation as in the common areas you could see signs of flood that damaged the walls and ceiling. The lobby, bar and restaurant are really poor as well, looking more like 2* facilities. The staff was not recognizable as there was no name tag/ uniform, nothing you could tell that the person is from the staff, quite unprofessional I would say. It was really cold in the common areas- e.g from entering the hotel to reach the designated wing where your room is you pass by long empty corridor, freezingly cold. The so called pool and spa consists of a decent swimming pool with only 12 sunbeds for more than 100 rooms/apartments available in the hotel. There’s also a sauna (only 60 degrees as temperature) and steam bath, both relatively small for the numbers of guest that gather in the afternoon hours, so it get extremely crowded. There was also a confusion with the massages we booked, so these are to be avoided as well as to avoid disappointment. The breakfast is poor, so it’s not really worth get it additionally. The apartment we got was spacious but very ascetic on furniture, cold when we got but it got better as we increased the heating. It was dirty- not properly cleaned, part of the furniture was broken, windows were extremely dirty.The TV was not working. Wi-fi in the room was not working (couldn’t connect to the network) and in the common areas it was extremely slow, could load a single web page.
ski rent and van driver absolutly the best
very stupid rule for not taking food out of the breakfast. You cant take out banana, orange or smt else because you will be charged 20 eur! Also most of the things on breakfast are 3-4 days old (bread, fruits-cutted on middle to prevent taking them out, cookies) Big dislike for the rooms is that they have room service but there is no phone in the rooms. You must call international number on roaming from mobile to order smt. In 7 days they never changed the bed sheats. If you ask for extra towel you dont get it cause they count it! Never again in this hotel!
I celebrated my birthday there and it was amazing . Delicious food , smiling and friendly staff , great spa area , the whole hotel was well heated and clean, and the view from our apartment was amazing . - Best location. Thank you, people!
Location, swimming pool, spa
While booking, I was promised 50 m2 room with 2 2 beds and sofa. However, we were given the room around 20-25 meter with only one double bed. The Wi-Fi is just terrible in the hotel. There were no knifes and spoons and a lot of other silverware and dishes in the kitchen. Pillows were just awfully cheap and impossible to sleep on. The last shuttle to the ski resort is at 10!! Why??? Some people want to sleep a bit more. In comparison with e.g. Terra Resort for the same money this hotel is terrible.
Everything is perfect, hospitality, reception, food, SPA, pool, housekeeping, wifi.
Wifi was perfect except for the logging in and automatically logging us out after a dedicated period of time
I always feel at home when I come to visit, just wish I could stay longer! Everything you could want from a ski holiday under one roof... Special thanks to Teo in the ski hire shop - great service! Bar staff made sure I wasn't left thirsty at any time! Don't know how the reception always seem to have a smile 24 hours a day! Shuttle bus to the gondola looked very convenient, but found it was only a 5 min walk down to the ski road which personally I found more convenient.
Having to leave :-(
Wifi connection with problems
Very quiet place, close to the forest.
+ large, well kept pool + reasonable breakfast buffet + well equipped kitchen in the appartments
- location: remote, 15-20 mins from gondola, but in the direction opposite to the resort's center - double beds are in fact 2 single beds put together, with the unavoidable space between the mattress - awkward service at bar: you can have beer and spirits but no wine - that one must be ordered from the restaurant
spa and friendly staff Atmosphere Modern and clean apartments
reception were a little disorganised arranging our snowboard training. We ended up getting the training elsewhere.
The staff of all facilities was very helpful.
A bit far from the centre and no nice infrastructure to take a walk. The spa centre is relatively small - it has 1 sauna, 1 steam bath, a jacuzzi and a swimming pool.
Very polite and helpful stuff.My room was very cold but they immediately arranged to put an extra heater which did the trick.
Quite expensive. Location of the hotel is not very convenient.It's not a walking distance(at least with the ski boots) to the gondola.However there is a free shuttle bus which runs every 30mins in the morning hours and then afternoon hours between the hotel and the gondola.If there is snow,the road might be a problem as it is on the north (mountain) side of Bansko which is the first to get snow.
- swimmingpool - very warm rooms, very good heaters - clean rooms - close to the ski slope - quiet and good environment - very good mushrooms at the breakfast
- vertical blinds instead of curtains - could be more cookwares - jacuzzi water should be changed at three days
The hotel is super clean, the staff very attentive and kind, the view stunning and the forest & river are right beside-ideal to walk around. The ski lifts on Pirin street were a 10 minute walk from the hotel which is the last on a hillside and has a very quiet surrounding. I definitely recommend it and will return!
all good !!! Also for Greeks that are going to stay there and like drink fredo espresso there is a girl on hotel restorant , her name svetolina she is making the best ask from here to make u fredo .....
Good hotel, large swimming pool.
Location, cold swimming pool
Breakfast was very nice, everything was clean and good organized nice view from terrace nice place to clear your head.
Some people need to understand that jacuzzi isn't small pool for children. Restaurant food is bad so if you didn't pay lunch and dinner go somewhere else to eat. Don't expect big tv, coffee or tea in your room also roomservice and minibar don't exist.
The hotel was pretty much empty but the staff still did everything to make our stay enjoyable. Definately return
Wifi was average and beds were only ok.
-comfort, the room, the lobby everything was spacious which was great when you have a young toddler -the pool was nice and the staff was also great -you can stay whole day in the hotel if the whether is not good and you won't be bored
-the wifi in the whole hotel is very bad, there is network, but is too slow and for some moments is not working at all -we booked a studio especially for the kitchen in it, but we got one without. Even though the staff was good and gave us another the next day, the bad thing was we had to change rooms -the pool and everything else was working only til 8 o'clock in the evening which I thing is too early.
Location (close to Pirin/Vihren) Good road to Vihren hut (by car) to start hiking in Pirin mountain. Friendly and helpfull personel Nice (clean) pool Big (clean) appartment Good breakfast Good restaurant
Location (if not travelling by car). Far away from the city centre, thiscan be an advantage (quiet area) if travelling by car. Around 5 minutes drive from the hotel to the city centre. WiFi not very good
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