• Apartments
  • Kitchen
  • Mountain view
  • Garden
  • BBQ facilities
  • Washing machine
  • Free WiFi
  • Free parking
  • Sauna
  • Private Bathroom
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The Castle Hotel is ideally located only 33 feet from the ski run in Pamporovo, which is the sunniest high mountain resort in Bulgaria. The hotel consists of 11 separate buildings and accommodates spacious, elegantly decorated rooms in a cozy and comfortable ambiance. It is right next to the station where all the elevators and trails start from, a great starting point for winter sports enthusiasts. The Castle Hotel is close to the main road Plovdiv – Smolian with the nearest airport in Plovdiv, a 1-hour drive away, while the center of Pamporovo is just 0.6 mi away.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the top-rated area in Pamporovo, this property has an excellent location score of 8.6!

Breakfast Info

Buffet

Free Private Parking Available On Site

Ski-to-door

Loyal Customers

There are more repeat guests here than most other properties.

Reliable Info
Guests say the description and photos for this property are accurate.

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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
2 twin beds
and
1 sofa bed
Bedroom 1:
2 twin beds
Bedroom 2:
2 twin beds
Bedroom 1:
1 full bed
Bedroom 2:
1 full bed
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Guest reviews

Categories:

Staff
8.5
Facilities
7.6
Cleanliness
8.1
Comfort
7.9
Value for money
7.6
Location
8.6
Free WiFi
5.5
Low score for Pamporovo
Select topics to read reviews:

See what guests loved the most:

  • Viktor
    Bulgaria Bulgaria
    Great location, right next to the ski slopes! Very friendly and professional staff at the restaurant for breakfast and dinner! Large room with kitchen, living room, 2 tvs and wi-fi - nice :)
  • Onur
    Turkey Turkey
    Very close to ski slopes, friendly staff, comfortable room, good heating and water temperature, sufficient breakfast and parking lot. wi-fi worked very well
  • Stefania
    Bulgaria Bulgaria
    Our apartment was bigger than expected and we enjoyed much the stay but In the room of our son, a sofa was broken. The Tv program available was just one for the first night, but after requesting tuning the TV set the last day we could see all the...

Area info

Restaurants
1 Restaurant On Site

  • Ресторант #1

    No additional info available

Amenities of The Castle Complex

Most popular amenities
  • Free parking
  • Free WiFi
  • Family rooms
  • Restaurant
  • Skiing
  • Fitness center
  • Airport shuttle
  • Non-smoking rooms
  • Bar
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
  • Parking garage
Internet
WiFi is available in public areas and is free of charge.
Kitchen
  • Dining table
  • Toaster
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Kitchenette
Bedroom
  • Linens
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Shower
Living Area
  • Dining area
  • Sofa
  • Fireplace
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
Room Amenities
  • Socket near the bed
  • Sofa bed
  • Clothes rack
  • Hardwood or parquet floors
  • Soundproof
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden
Common Areas
  • Chapel/Shrine
  • Game room
Spa
  • Locker rooms
  • Fitness
  • Full-body massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa lounge/Relaxation area
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Solarium
    Additional charge
  • Fitness center
  • Sauna
    Additional charge
Food & Drink
  • Coffee house on site
  • Fruit
  • Wine/Champagne
  • Kid-friendly buffet
  • Special diet meals (on request)
  • Packed lunches
  • Breakfast in the room
  • Bar
  • Room service
  • Restaurant
Activities
  • Themed dinners
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Ski-in, ski-out access
  • Ski rental on site
  • Ski school
    Additional charge
  • Ski storage
  • Horseback riding
    Additional chargeOff-site
  • Cycling
  • Hiking
    Additional charge
  • Pool table
    Additional charge
  • Skiing
  • Fishing
    Additional chargeOff-site
Outdoor & View
  • Inner courtyard view
  • Landmark view
  • Mountain view
  • View
Building Characteristics
  • Private apartment in building
  • Detached
Transportation
  • Airport shuttle
    Additional charge
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Express check-in/out
    Additional charge
  • 24-hour front desk
Entertainment & Family Services
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
  • Playground
Cleaning Services
  • Daily housekeeping
Business Facilities
  • Fax/Photocopying
    Additional charge
Shops
  • Convenience store on site
Miscellaneous
  • Designated smoking area
  • Smoke-free property
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key access
  • 24-hour security
  • Safe
    Additional charge
Languages Spoken
  • Bulgarian
  • English
  • Russian

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

The Castle Complex takes special requests – add in the next step!

Check-in

From 3:00 PM to 8:00 PM

You need to let the property know what time you'll be arriving in advance.

Check-out

From 8:00 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Maestro Mastercard Visa JCB Cash The Castle Complex accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Pets

Pets are not allowed.

The fine print
Must-know information for guests at this property

Please inform The Castle Complex of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

FAQs about The Castle Complex

  • The Castle Complex offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Playground
    • Pool table
    • Skiing
    • Game room
    • Fishing
    • Solarium
    • Back massage
    • Walking tours
    • Horseback riding
    • Locker rooms
    • Full-body massage
    • Themed dinners
    • Spa lounge/Relaxation area
    • Bike tours
    • Foot massage
    • Fitness
    • Neck massage
    • Head massage

  • The Castle Complex is 2,450 feet from the center of Pamporovo. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at The Castle Complex may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The Castle Complex can accommodate this group size:

    • 4 guests

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Guests staying at The Castle Complex can enjoy a highly-rated breakfast during their stay (guest review score: 7.3).

    Breakfast option(s) include:

    • Buffet
    • À la carte

  • You can choose from a number of accommodation options at The Castle Complex (subject to availability) that have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Yes, The Castle Complex is popular with guests booking family stays.

  • Check-in at The Castle Complex is from 3:00 PM, and check-out is until 11:00 AM.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at The Castle Complex on this page.

  • The Castle Complex has 1 restaurant:

    • Ресторант #1