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Hotel Vihren Palace Ski & Spa Resort Bansko
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| Room type | Max | Rate |
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| Two-Room Apartment |
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| Deluxe Studio Apartment |
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| Studio |
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| One-Bedroom Apartment |
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| Two-Bedroom Apartment |
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| Maisonette |
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General
Restaurant, Bar, 24-Hour Front Desk, Garden, Terrace, Non-Smoking Rooms, Family Rooms, Elevator, Express Check-In/Check-Out, Safety Deposit Box, Heating, Luggage Storage, Shops in Hotel, Ski Storage, Designated Smoking Area.
Activities
Sauna, Fitness Centre, Golf Course (within 3 km), Fishing, Skiing, Games Room, Solarium, Spa & Wellness Centre, Massage, Children's Playground, Darts, Jacuzzi, Canoeing, Hiking, BBQ Facilities, Cycling, Turkish/Steam Bath, Horse Riding, Ski School, Indoor Swimming Pool.
Services
Room Service, Meeting/Banquet Facilities, Airport Shuttle, Babysitting/Child Services, Laundry, Barber/Beauty Shop, VIP Room Facilities, Breakfast in the Room, Ironing Service, Souvenirs/Gift Shop, Shoe Shine, Packed Lunches, Car Rental, Fax/Photocopying.
Internet
Free! Wi-fi is available in public areas and is free of charge.
Free! Wired internet is available in the hotel rooms and is free of charge.
Guest Parking
Free! Free public parking is possible on site.
Private parking is possible on site and costs EUR 15.00 per day.
Hotel Policies
Check-in
14:00 - 18:00 hours
Check-out
07:00 - 12:00 hours
Cancellation
Free! If cancelled up to 5 days before date of arrival, no fee will be charged.
If cancelled later, the first night will be charged.
In case of no-show, the total price of the reservation will be charged.
Children and extra beds
Free! All children under 6 years stay free of charge when using existing bedding.
Free! All children under 2 years stay free of charge for cots.
All older children or adults are charged 50 % of the room stay per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 2.
Any type of extra bed or baby cot is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Prepayment
The total price of the reservation will be charged at least 7 days prior to arrival and is refundable.
Pets
Pets are not allowed.
Accepted credit cards
Visa, Euro/Mastercard
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
Hotel Vihren Palace Ski & Spa Resort Bansko.
They are opinions of guests that reflect their experiences when staying at this hotel.
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Show scores of: |
Individual guest reviews for Hotel Vihren Palace Ski & Spa Resort Bansko
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Ioannis
Family with young children
ILIOUPOLI,
Greece
April 14, 2010
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Location,swimming pool,rate,room,staff. The curtains in the room where not dark in order to have an evening nap.No safe box in the room.Quallity of bread for breakfast very poor. |
10 |
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Tally
Family with young children
Naan,
Israel
April 1, 2010
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Room, Location, baby sitting room, pool, gym, SPA facilities Water in the Jacuzzi was not hot for 3 days. |
8.8 |
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Charalampos
Solo traveller
Katerini,
Greece
March 31, 2010
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The hotel is very close to mountain. Good SPA. Spacious numbers. A convenient arrangement in settlement There is no place to dry clothes. In Ski room have disconnected heating, saved. Result: the wet boots, the broken hand. In such hotels it is impossible to save on heating small room for the equipment. |
6.8 |
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Anonymous
Young couple
Greece
March 27, 2010
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Nice location near gondola, kind staff, decent breakfast, clean rooms. Pool area was nice, water was pleasant, sauna and steam bath were great. Quit hotel (rooms and common areas) - although we stayed during low season. Definitely not a 4 star hotel, more like a 3 star. Bed mattresses were awful. Not good enough even for a cheep motel. Breakfast was of low quality. |
7 |
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Dragan
Family with older children
Bac,
Serbia
March 24, 2010
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alli s the best, specialy warm water in pool |
10 |
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Grant
Mature couple
Sofia,
Bulgaria
March 17, 2010
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Excellent hotel, perfect location, great staff, friendly, helpful, attentive. No complaints. I would highly recommend. |
10 |
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Tally
Group of friends
Naan,
Israel
March 16, 2010
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Very close to lifts. SPA is available to all guests (some hotels charge for it) and include pool, Jacuzzi, sauna and steam room. Breakfast can be slightly improved, but was ok. |
10 |
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Nikolaos
Young couple
Kastoria,
Greece
March 10, 2010
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καθαριοτητα, η συνδεση των δυο κτιριων, πρωινο απαραδεκτο, οργανωση στο spa. |
5.7 |
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Raluca
Mature couple
Bucharest,
Romania
March 9, 2010
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I liked the environement, the beauty of the mountains, kind people,clean rooms, the spa and the location (near the gondola and the mall ). Great food at breackfast. The kitchinette had no plates, pots, pans, cups and no spoons,forks,knifes, u could not even make a cup of tea, or coffee in there. The internet connexion in our room, at the third floor was very poor, I often had to go to the bar, or in the lobby, to get some wireless. The spa stuff , had very poor knowledge in english, impossible to communicate with them. |
9.3 |
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Antonios
Solo traveller
NIKEA,
Greece
March 7, 2010
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nearly of the gondola all are excelent |
9.5 |
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George
Group of friends
THESSALONIKI,
Greece
March 6, 2010
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The room was very good and new and the groum was very polite. The lobby, the spa and ofcourse the food. |
6.8 |
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Anonymous
Family with young children
Romania
March 2, 2010
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Proximity to the town center. Staff friendliness. Its not a hotel. It a serious of apartments that have been sold, and are rented through the reception. The reception is small, the vast majority of rooms are a 10 minute walk through a labyrinth of doors, evelators, stairs, exits outside/then back inside to get to the restaurant. It is completely disfunctional. |
4.3 |
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Svetlin
Young couple
Maastricht,
Netherlands
February 26, 2010
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Warm, clean, shuttle bus to the slopes, avoiding the crazy lines to get on the cabin lift. |
8 |
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Anonymous
Group of friends
Greece
February 11, 2010
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poor housekeeping |
6.8 |
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Aslan
Family with young children
istanbul,
Turkey
February 2, 2010
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Close to Gondola, one bedroom apartment was spaccious enough, nice SPA facility, breakfast buffet (much better than our expectations). Very small lobby area, dinner at the restaurant was not a pleasent one so you need to go out everynight (not a good options when you do not have a lot of choices with kids) |
8 |
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Panteleimon
Group of friends
RAFINA,
Greece
January 29, 2010
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Everything in Hotel Vihren Palace was very good, and we are very satisfied by the service provided. The personnel was always happy to help us, the room was spacious, clean, and with nice view. The location is perfect for skiers, because it is in very close distance to the Gondola. Also, the taverna is highly recommended, although the live music is a bit louder than the normal. Finally, the SPA center contains adequate facilities in a very nice environment. Although hotel's service approaches the perfection, there is a serious incident that took place during our stay that has really shocked us. One day we woke up and we found no cars outside the hotel!! Although we had parked our cars just outside hotel's main entrance (without "NO PARKING" sign), and all security and hotel personnel knew about that, "someone" took our cars with a car crane, and we had to take our cars back from a parking, after paying 25 euros. This is totally unacceptable, because the "NO PARKING" sign was "mobile" and disappeared during the remaining days. However, we did not make any serious complaints because we are really happy from the rest of the service, but you should ask before you park your car around the hotel. |
9.5 |
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Polyzois
Group of friends
Edessa,
Greece
January 21, 2010
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Very clean hotel...excelent spa services and fantastic location near the godola that goes to the ski center...It was a fantastic choice,very comfortable The jacuzzi was out of order... |
9.5 |
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Periklis
Family with older children
thessaloniki,
Greece
January 15, 2010
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the shuttle bus so you avoid the que for the gondola. the venue and the parking the appartment was very small. it was said that it is 97 sqm and it was about 60.- only one bathroom for 5 people - the sheets were not tide up properly. the breakfast was less than average and cold.generally the hotel is overrated. |
6.3 |
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Konstantinos
Young couple
HOLARGOS,
Greece
January 11, 2010
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Location, room, breakfast |
9.5 |
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Camelia
Young couple
Bucharest,
Romania
January 6, 2010
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Location (very close to gondola), spacious and warm room , spa area, friendly hotel staff |
9.5 |
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Stelios
Family with older children
Ouranoupolis,
Greece
January 6, 2010
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The room was hot and clean. The spa was vary good and the swimming pool hot. It is a 4 star hotel and they should have safe and hair dryer in the rooms. Dinner not good and the bar – lobby area to small for the size of the hotel. |
7.5 |
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Ilias
Family with young children
THESSALONIKI,
Greece
December 23, 2009
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next to the gondola breakfast very poor, hotel's "mexana" a place that you have to avoid |
8 |
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Julie
Family with older children
Romford, Essex,
United Kingdom
November 1, 2009
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Very comfortable clean rooms, Hotel staff were very polite and helpful, Lovely swimming pool and childrens area. Nice quality hotel. We had no hot water on our final day, the management probably turned it off as it was so quiet but froze my bits off. The restaurant was too smokey and restaurant manager would not let us open the door to breathe. No tea making facilities. |
9.3 |
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Pavlina
Family with young children
thessaloniki,
Greece
October 29, 2009
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The value for money (at this time) The pool is too cold for internal |
8.3 |
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Clayton
Group of friends
surrey,
United Kingdom
October 19, 2009
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the staff very helpfull hotel clean lovely all through could have a more wider menu but its ok the spa & pool not open a bit of a let down |
9.3 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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