The variety of fees and taxes that you get charged were a shocker. Bermuda charges the usual tourism fees and occupancy tax (~ $22/night), the resort charges a nightly 'resort levy' ($22/night), PLUS a surprising "room gratuity" of $20.40/night, which I found excessive. Not sure what these fees contribute towards considering they automatically add 17% tip on food/drinks, and would think that the resort levy covers housekeeping gratuity. Seems like a easy cash grab. They should run for government.
Happy to see they upgraded the suites and the decor is up to date but still keeping with the quaint Bermuda feel.
Location is excellent in Southhampton, close to the beaches.
Food is well above average at all the restaurants we ate at (Newport Room, Jasmine, Wickets, the main breakfast dining room).
All staff are friendly and helpful, and concierge helpful with dinner and activity reservations.