Palm Garden Hotel Brunei  

easy access

no wifi in the room wifi in the lobby low speed

The mattress is very hard. I can feel the spring protruding. News channel (BBC/CNN) suddenly disappeared the following day. Kids running in the corridor

The Palm Garden Hotel provided excellent facilities and service during our stay.

Nothing. All was great.

have a big gym in hotel, and indoor bastketball ground

swimming poor too small

The hotel's location was close to various sights in Bandar Seri Begawan and a 5-minute walk to the nearest shopping mall. Access to other parts of the city and elsewhere is easy via taxi which can be arranged by the hotel staff. The hotel facilities were good. Our room (nr 111) was close to the lift, and had a comfortable mattress and snug pillows. The bathroom was modern with a great shower head. The buffet breakfast had a good variety, and friendly staff who helped us start our day!

The exchange rate for the Brunei dollar! It was MYR2.50 to BND1.00.

All the staff that were around

The fact that there was no shuttle for free from airport and the fact that there is absolutely no reliable public transport in all of the country.

Nice staff, good value

Not really close to the centre

We liked everything about this hotel - value for money - great breakfast - plenty of local and fast food eateries close by - two easy walking distance small mall type places to shop. Hotel staff were as good as they come - just ask and they will help as much as possible. We loved the pool and the hotel cafe. Staff were all very friendly - pleasant folks, like all peoples we met in Brunei. English education has given this country a smart, informed population - well done - we'll be back - Have to return, as we relaxed sooo much - didn't have time to see much - tooo busy having fun right there in the hotel area. Hotel transportation reasonable - no complaints. Funny - when I opened my e-mail and saw a request to appraise the hotel, I told my wife - look, we were just talking about our great trip to Brunei and the Hotel - and here's a rating request..!! HaHaHa

We liked it - We're going to send a "Thank You" e-mail to the hotel and staff for making our stay just great.

No balcony/not possible to open windows. Swimming pool no place to relax, not enough space and surrounded by walls.

Personnel is quite helpful when they speak English. People are nice as everywhere in Brunei. Close to night food marker and second important mosque. Newspaper and complimentary water in you room.

Nothing attractive in this hotel at all. It is old and looks cheap (the price is as high as if it was Western Europe), it is far from the center, the breakfast is tiny and poor, the pool is small, the construction is ongoing which makes a lot of noise and dust. And common, buy a Wi-Fi router for the guests to enjoy Internet in their rooms (not only lobby) - it is 2013 already!

The staff was excellent. This isn't a five star hotel, but they try their best and generally do a good job. I found the service quite good, and the rooms were comfortable enough. For Brunei, the value was excellent. In short, a good choice.

If you have business in Bandar, you'll need transport. There is a bus, but it's a 20 minute walk away. The only other option is by taxi, which can add up if money is a concern. I walked, but this isn't a place made for walking and a few times I had to deal with rather dicey road crossings, etc.

Pool and gym

Room service poor and matress hard, tv bad reception

Convienent to the shop lots

Nothing. So far so Good

Nice breakfast, friendly staff, spa in the hotel

The hotel is in the middle of nowhere, you have to take taxi to get to almost any destination, and in Brunei taxi is expensive and not that easy to find, especially after 6 p.m. Rooms are worn-out, wi-fi only in the lobby and the swimming pool is small. Price here is lower, than in the center of the city, but taxi charges exceed all the savings.

everyone is very kindness , claen and nearly department store.

I want this hotel have iron.

The best services and near shooping center.Very good.

No think.

-close to kiulap town

-inconvenient swimming zone -no menu from bar/restaurant provided in our room -switches for lamps are not centralize using one button -parking zone not properly aligned

Free wifi and five-star super-friendly staff compensated for the three-star general appereance.

The rooms are clean and comfy. the staff also friendly.

the location is a bit further away from shopping mall.

Friendly staff. The restaurant was good. Nice pool. Clean

We had a room with a door to the next room, which caused some noise. Ask for a room that does not share a door with then next room

the service was fastand friendly.

Excellent Gym!! Highly recommend staying here if you're a gym junkie as you can join in the Les Mills classes free as part of your stay. Nice pool too. Friendly, helpful staff. I'd return again

Could be a tiny bit cleaner, yet it's totally in line with most other Asian hotels.

I liked the location. Walking distance to a big grocery and some shops.

They didn't have wifi in our room on the 2nd floor which was disappointing.

Very Nice and helpful hôtel staff. Excellent accessible gym (an actual gym, not just à hotel Fitness centre.

Pour internet service. Lan câble didn't really worked. Same for wifi, many cuts during connection. Location us not ideal if you came to visit Brunei. If you are only on a business trip with on real intention of visiting it is Okay...

proximity to airport

Location & lack of relable public transport &/or hotel shuttle. Also pool which had to be accessed via restauant & was a standard 5ft deep. (Not good for shorties) Also loungers could only be accessed by swimming across the pool.