눉Not that really major, but i wish this could be improved ie:
- all other amenities e.g. shaver, comb etc perhaps can already be there when i check-in rather than need to be requested first.
눇- Location. It is very convenient ie. just 10 - 15 mins drive to airport, and very much walking distance to major attractions at city centre such as The Grand Saifuddin Mosque, Royal Regalia, Kampung Ayer jetty, open market, Tamu Selera and Yayasan shopping mall. Very easily accessible and convenient.
- Staffs are always very helpful, address me by name and always with pleasant demeanour, from the check-in personnel, housekeeping, the doormen and the personnel at the caffeteria. It did make me feel so welcome with warmth hospitality.
- the comfortable bedding, amenities and ambience in the room. Yes, the furniture some may look aged a bit, but overall it was clean and very comfortable and enjoyable sound sleep.
- the complimentary breakfast (inclusive in my room rate) are adequate and variety. Be it food or drink, i had enjoyed my breakfast there, coupled with the pleasant service by the cafeteria staffs.