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Score from 136 reviews Good 7.3/10

Newest reviews for Terrace Hotel

  • Theerayut
      Thailand
    July 1, 2014

    Exellent location

    the room is getting old, It time to renovation

    5.8

  • Lisa
      Australia
    June 8, 2014

    Good price, comfortable and the staff were helpful.

    7.5

  • Stephen
      Brunei
    June 4, 2014

    Reasonably friendly staff

    Rather a lot. Walked in, given a room, looked at room, walked out. In a nutshell, shabby, musty room needed a complete overhaul. This hotel does not merit 3 stars. I can't comment on food, pool etc as we did not stay.

    4.6

  • Bryn
      Malaysia
    May 4, 2014

    Location was good, pool was nice. Wifi connection was weak.

    Wifi connection. Hotel somewhat overpriced for what it offers.

    6.7

  • Swabik
      Sudan
    May 2, 2014

    some entertainments should be provided like Astro connections in every room.

    7.5

  • Anonymous
      Belgium
    April 29, 2014

    Very good location.Not from from waterway/mosque/centre etc. Ok breakfast.Will organise taxi to airport.Restaurant for dinner has good quality food (without being great).Nice, small pool area.

    Very poor wifi connection.Breakfast ok.No alcohol, obviously, which is pain...but thats Brunei-wide

    6.7

  • Anonymous
      United Kingdom
    April 10, 2014

    no noise during the night

    we had two different rooms and both smelled extremely of stale cigarette smoke

    6.7

  • Dennis
      Malaysia
    April 4, 2014

    Cheapest hotel in Brunei Also good for town centre and for food

    Maintenance could be better Some mould in bathroom

    7.9

  • Mark
      United Kingdom
    March 30, 2014

    staff were very friendly with good location to city

    8.3

  • Norimah
      Malaysia
    March 23, 2014

    Bathroom not enough facilities

    5

  • Anonymous
      United Kingdom
    March 19, 2014

    I was given a room key for a room that was clearly being decorated and was sealed off! Not a good introduction. Breakfast and room rather basic. Wi-Fi only available in the lobby.

    5.4

  • Richard
      United Kingdom
    March 12, 2014

    Breakfast by the pool was surprisingly pleasant. Quiet and relaxing.

    It's a bit expensive for what it is, but I suspect that applies to most places in Bandar Seri Begawan. Wi-fi only works in the lobby, not in your room.

    7.5

  • Anonymous
      Singapore
    March 11, 2014

    Very friendly and helpful staff. Ideal location (5min walk from town center). Very good breakfast on the poolside. HBO on TV (useful when you realise that Bandar Seri Bedawan is a really small town)

    No WiFi in the rooms, only in the lobby.

    7.5

  • Erhard
      Switzerland
    March 9, 2014

    friendly staff location

    no complementary water poor bathroom facilities not many choices for breakfast

    4.6

  • John
      United Kingdom
    March 1, 2014

    Very helpful staff. The hotel was a welcome pause in a heavy travel schedule. Easy walk down to the water.

    Cleanliness of rooms not perfect. Bin not emptied, for example.

    8.3

  • Anonymous
      Brunei
    February 27, 2014

    Closeness to the city; Comfortable bed; Online booking; I like the room key; The cafe had "cempedak" on sale that came from the garden outside the hotel (cheap too!);

    Wi-fi wasn't available on 2nd floor (room was 214; difficult to do my work); Though I informed check out would be late (6pm) I received few reminders that check out time was 2pm;

    6.3

  • Gwyn
      United Kingdom
    February 15, 2014

    It suited my needs very well indeed.

    Weather!

    9.2

  • Anonymous
      Malaysia
    February 5, 2014

    Just OK

    7.5

  • Julia
      United Kingdom
    January 22, 2014

    Garden and swimming pool were warm and attractive, if small.

    Although we arrived before 9.30 pm the lights in the garden were off, the pool closed and the restaurant in darkness. Although reception staff said we could swim this was not possible as staff said they couldn't open the garden, no lights. Room was 'tired', carpet stained and no bottled water provided.

    5

  • Joseph
      Australia
    January 10, 2014

    Good central location

    Needs a major update and overhaul. Is pretty dated and has a damp smell throughout. Desperately needs a paint job. swimming pool area is tired and dated. Better to pay the extra money and stay next door at the Raddisson.

    5.8

  • Norbert
      Austria
    January 8, 2014

    hmm?

    - wifi ONLY at reception - very old fashioned, bathroom was rosting - funiture very old and used - breakfast very small portion

    4.2

  • Anonymous
      Australia
    January 3, 2014

    Convenience Service from Reception

    Food Comfort (Air condition is not enough) Service from Restaurant staff

    4.6

  • Mitzel
      Philippines
    December 28, 2013

    Location... it's a walking distance to downtown Bandar Seri Begawan... Friendly staff... Very strong wifi connection in the lobby area

    Needs rennovation

    7.5

  • Maureen
      United Kingdom
    December 9, 2013

    Beds very comfortable.

    Overthrows on the beds were stained.

    6.7

  • Janette
      Australia
    December 2, 2013

    Pool and terrace, location. Staff good.

    Wifi only in lobby. No coffee in room. Breakfast meagre.value for money poor.

    6.7

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