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Newest reviews for Mercure São Paulo Pinheiros

  • Rokus
      Netherlands
    July 20, 2014

    appartment, everything available excellent breakfast great swimming pool

    poor wifi

    9.2

  • Simon
      United Kingdom
    June 23, 2014

    Staff very nice.

    Check out was slow

    7.1

  • Ludmila
      Brazil
    June 20, 2014

    Restaurant is good. There is a kitchen in the room with coffee, tea, cups, cutlery etc. Nicely decorated

    Bathroom is very small. Reception couldnt find my booking.com reservation. The hotel kept the price after seeing my email confirmation from booking.com but could not guarantee i wasnt going to get charged twice. I called booking.com and they were also not able to assure me that i was going to get charged only once. Now i need to wait until my credit card bill closes this month and check. This is pretty annoying. Between booking.com and the hotel, they created a job for me.

    8.8

  • Anonymous
      Portugal
    April 27, 2014

    The hotel charge if you want a early check in even if you are about to arrive from an intercontinental trip. There are other hotels in town with different protocol.

    4.6

  • Ana
      Uruguay
    September 24, 2013

    The staff very helpfull and polite.

    The room was very small. It has a wall between a tiny living room and the even smaller bedroom that makes the whole space truly claustrophobic. The common areas of the building are uncomfortable and cold. Accor should not buy these kind of old hotels... one is expecting better than this...

    5

  • Antonio
      Italy
    September 9, 2013

    Good hotel, very near to Sao Paulo general hospital and university. Near to Avenida Paulista (1 underground stop)

    10

  • Alan
      China
    September 4, 2013

    the reception staff is very kind and helpful, with good english. The room is very new and clean.

    no

    10

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