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Newest reviews for Benidorm Palace Hotel

  • John
      United Kingdom
    August 10, 2014

    English speaking on reception Very helpful on where to go Rooms were clean Breakfast was good

    Room top pool a bit small

    6.3

  • Anonymous
      United States of America
    August 8, 2014

    The staff were extremely pleasant and helpful. They tried their best to help us. We had paid for the second best room in the hotel, but were initially placed in a room far different than what we were promised. They eventually switched us to what resembled like the room we had paid for on our 3rd of 5 night stay.

    The condition of the room we initially stayed in was terrible. The room was below standard with broken shower door, clogged shower drain, barely functioning toilet and this was supposedly an executive suite. There was construction across the street and we did not get to sleep for 3 nights.

    5.4

  • Kevin
      Ireland
    July 23, 2014

    Excellent location, great breakfast, lovely pool area on the roof, big one bed apartments.

    The staff are a little cold/unfriendly

    9.2

  • Arturo
      United States of America
    July 23, 2014

    Staff is very courteous and helpful Location is great. Close to all services, restaurants and few blocks from the beach

    Building is a bit old, but still in good shape

    7.9

  • Jihoon
      Brazil
    July 22, 2014

    Good location with reasonable price, room is clean and big, staff is kindly.

    we stayed on 13th floor, and in the night the noise (sound of water usuage) is very big. Parking cost is expensive (35R$+10% tax)

    7.9

  • Anonymous
      United Arab Emirates
    July 20, 2014

    Location, Breakfast

    1- Strangely high price for the place and service 2- very old towels 3- view of the rooms 4- Bathroom and supplies 5- Mini Bar

    5.8

  • Sarah
      United Kingdom
    July 19, 2014

    The proximity to Cococobana Staff friendliness The ambience

    Having the television on throughout the meals

    8.8

  • Gregory
      United States of America
    July 18, 2014

    Really Close To The Beach And A Lot Of Good Shopping And Restaurants.

    8.8

  • Colin
      United Kingdom
    July 16, 2014

    Good size room, WiFi worked. Great view from roof.

    Shower and toilet both needed fixing while there. Very expensive as it was during world cup £200 per room a night. Great location.

    7.1

  • Garbis
      Lebanon
    July 13, 2014

    The staff is very nice

    Old decoration, the hotel is very old and smelly. You cannot sleep because every time somebody flushes or takes a shower (in another floor) you feel under a tank and you wake up Internet only works next to the room's door. Shower and bathroom always smells. Doesn't deserve to be rated a 4star hotel. Pool is a joke, we wanted to cancel but they refused to refund any money, complete waste of money

    4.6

  • Albara
      Lebanon
    July 11, 2014

    Old hotel , used and abused Noisy bathroom, noisy ac Old bed sheets Extra slow computers Internet is not available in bedroom, only in entrance where there is no ac!

    3.3

  • Anonymous
      Costa Rica
    July 8, 2014

    This hotel was a great choice to stay in Rio. Everything was excellent, location, staff, comfort, cleanliness and the value for money. Staff at reception very helpful. Excellent wifi reception in the rooms and lobby. Yes, I would recommend it.

    9.6

  • Dan
      United States of America
    July 8, 2014

    Made reservations and prepaid non refundable for double (2 beds) reservation confirmed! got 1 bed and roll away bed. After lengthy arguments got another room!

    4.6

  • Daniel
      Australia
    July 8, 2014

    - The location was very good, three blocks from Copacabana Beach. - The breakfast was excellent. - The rooftop pool was small but it has a great view of Christ the Redeemer.

    - The air conditioning started leaking and we had to get moved to another room, not as good as our original one. - Staff did not speak very good English. - We stayed for a week and they provided us with 8 separate minibar receipts. - It was quite expensive, admittedly though it was just before the World Cup

    6.3

  • Yasuhito
      Japan
    July 7, 2014

    Location is Best. Roof View is Nice.

    Room is Noisy.

    6.3

  • Zoran
      United Kingdom
    July 3, 2014

    The room was a twin deluxe which was a very large size. The location was only 10 minutes walk from the beach Great modern rooftop pool area with plenty of sunbeds

    old fashioned furniture that came from the 80 s ! No bar or pool bar at the hotel. Price extortionate re the World Cup. For wi fi you have to sit near your room door !! No wi do by the pool area.

    6.7

  • André
      Switzerland
    July 3, 2014

    Pool on the roof

    Standard room ist to smal

    5.4

  • Eric
      Australia
    July 3, 2014

    Staff were very goog

    Bedding and towels all need replacing. Considering you charged us $us500 per night we left feeling badly done by. Breakfast was just ok but staff were very good.

    4.2

  • Mark
      United Kingdom
    July 2, 2014

    It was in a good location 3blocks from copacabana would stay agian if in rio

    Not a thing

    9.2

  • Daniel
      United States of America
    July 1, 2014

    Nothing really

    Rooms were $400. For that you heard plumbing from the room above. Air conditioning was only available in the bedroom and their idea of a twin bed must have been for twin children. The last time I saw a bathroom in this shape was 1970. Surely you misrepresented this hotel on your site and I feel scammed

    4.2

  • Alex
      Netherlands
    July 1, 2014

    Staff was very friendly and cooperative.

    The bed was too hard.

    7.9

  • Jishnu
      United Kingdom
    June 29, 2014

    The hotel is very well situated in Copacabana. The room was spacious and comfortable. The entire staff is very friendly and the service is excellent. A great hotel for a short stay.

    The swimming pool is very tiny and so is the gym. Just go to the beach to have a good time.

    9.2

  • Jason
      United Kingdom
    June 23, 2014

    location,facilities

    air conditioning very noisy, seemed I also had the water tank above my room also very noisy, facilities to shower not very good as I had a late checkout and needed to freshen up prior to flight

    5.8

  • Anonymous
      United States of America
    June 21, 2014

    Room was small but clean, plenty of storage space, breakfast was good, staff was friendly and helpful, nice view of Christ Redeemer from the rooftop.

    Hotel is a two block walk from Copacabana beach. I thought it would be closer. Pool is very small and cold. Cost was too high for what you get. This may have been due to the World Cup.

    7.1

  • Sean
      United Kingdom
    June 19, 2014

    Brilliant location, very friendly staff who spoke excellent English.

    9.2

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