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Newest reviews for Hotel Panamby Guarulhos

  • Paul
      United Kingdom
    August 29, 2014

    Staff were very helpful and friendly Food was very good Pool and hotel ambience were very nice

    There was a smell - sewage - which was sometimes prevalent

    8.3

  • Anonymous
      United Kingdom
    August 6, 2014

    Too far from metro and taxi's exspensive.

    7.1

  • Helena
      Canada
    August 4, 2014

    We liked the garden; Guarulhos is a city but the hotel was a piece of the country in that caos. To be awaken by a rooster was not what my daughter was expecting.

    We got there late and were told that we could have a light meal at the restaurant. There was only one waiter and the poor fellow was literally running around to serve us and the room services. There was someone else there but when I asked directly for something I was told, "o rapaz ja volta logo".

    8.3

  • Katharina
      Germany
    August 3, 2014

    -location near the airport - clean neat pool - clean and spacious rooms - breakfast buffet, brazilian style was ok - staff was nice, no problems with early check in or longer stay - free airport shuttle (Terminal 2)

    - some staff members could not speak really good english

    9.2

  • Suzanne
      Australia
    July 29, 2014

    The staff was helpful, spoke English and the rooms were clean and comfortable. The restuarant/buffet had good food. Close to the airport.

    It was close to the airport although the taxi driver found it hard to find. Just pre-pay your taxi from the airport here and you'll be fine.

    8.3

  • Mike
      United Kingdom
    July 27, 2014

    Free shuttle bus. Pool and terrace. Evening buffet in restaurant.

    Having to pay for WIFI. Extra cost to check in prior to 2pm even though as a hotel principally for airport lay overs many rooms are vacated early morning so are clearly available sooner.

    8.3

  • Robert
      Brazil
    July 21, 2014

    Close to airport. Good value. Clean, comfortable. Good internet. Nice, spacious room.

    7.5

  • Anonymous
      Uruguay
    July 19, 2014

    Buffet was ok.

    Pool not clean, hair in the shower, value for money is fair, there are other hotels cheaper and seemed the same category, a hotel of this price that does not have breakfast included as an amenity is not up to the value of the price paid.

    6.3

  • Rob
      Australia
    July 19, 2014

    Friendly staff.pick up shuttle at airport

    9.2

  • Anonymous
      United States of America
    July 17, 2014

    Nice, clean room. Glad they had 110V plugs. Nice breakfast and staff.

    The booking info says free wifi. The problem is that it is limited to one device. So, if you have your phone on wifi, then no laptop/tablet. Hotels need to upgrade this service so that what is advertised is meaningful,

    6.7

  • John
      Jersey
    July 16, 2014

    Good location for airport. Reasonably clean. Comfortable.

    Slightly impersonal.

    7.5

  • Yi
      China
    July 7, 2014

    Stuffs there can speak English, and it´s a beautiful hotel. People can take hotel bus at GRU airport and this hotel, almost 1 hour 1 bus from 6 am to 11 pm. And good breakfast. Taxi can come to pick you up in 10 mins, very quickly. from 中国游客

    Just the hotel bus to GRU airport, the only other transport ways are taxi and driving. Cause one of bus stations is kinda far from the hotel, you have to walk along to another side of the road. And little people around, kinda dangerous for foreigners to take a bus there. and i think there is no subway around.

    10

  • Anonymous
      Germany
    July 7, 2014

    Free Airport shuttle Good Breakfast.

    Rooms are old fashioned. I booked the best room available.

    7.9

  • Simina
      Romania
    July 6, 2014

    Location. Rooms are ok. Breakfast ok. Resto ok

    Prices on reception is much higher than on booking. Shuttle is ok but the driver does not check the list if he really has all people on the list in the bus.

    7.5

  • Tawanna
      United States of America
    July 6, 2014

    Common areas are nice. Shuttle from airport saved us money.

    Room was not bad but to say this is 4 star hotel is misleading. Walls were creaking, discoloration along mirrors and showers. Needs maintenance is all. No English channels outside of cnn, no coffee maker. Continental breakfast not included.

    7.5

  • Stanko
      Belgium
    June 27, 2014

    Had it's own free bus service from airport to hotel, even from hotel to Sao Paulo we travelled by Sao Paulo buscompany en Metro for only 8 Brl, arond 3 euro one trip to city center. Staff was excellent European standard, high standard would stay there again Would always recommand this hotel

    10

  • Joost
      Netherlands
    June 26, 2014

    Good rooms and facilities

    While rooms were available an hour before the official check in time they made us wait for our room unless we were willing to pay for the extra hour! Unheard of. Location is very poor unless you have to be at GRU airport.

    6.7

  • Anonymous
      Netherlands
    June 25, 2014

    Nearby the airport, with free bus included

    Carpet no the rooms

    9

  • Kamal
      Saudi Arabia
    June 18, 2014

    The location of my room was facing the pool and garden. Free shuttle bus to the airport.

    I request in my booking to put me in the room facing the pool but when we arrived, the hotel staff gave us a ground floor room not facing the pool as we requested. We talked to the reception to transfer us to another room facing the pool. When we arrived, the water in the shower and sink were black and there was no hot shower. The room smells. The carpet looks dirty. There was only one bathroom tissue and no other tissue in room. The over all quality of the room was very poor. The closet was very poor quality. The safe was broken. The room needed to be upgraded. Most of the staffs of the hotel were nice and helpful but can't speak English. I made a complaint about the telephone noise. They sent someone from the housekeeping immediately. She was a nice woman, she checked the phone and smiled to me and said "good good" and the problem was still the same. In our second day, I told the housekeeping to clean our room while we went out for shopping. When we returned, the room was fixed, new towels but didn't put new shampoo, etc and didn't even vacuum the carpet.

    5.4

  • Cisko
      United States of America
    June 17, 2014

    Staff was good

    Breakfast should have been included for the price. Location was difficult to get to and no restaurants near by.

    6.3

  • Harold
      Brazil
    June 17, 2014

    Many English speaking staff, convenient for a 12 hour lay over between flights, excellent price

    10

  • Edward
      Brazil
    June 17, 2014

    Friendly staff, location near airport ,

    All was fine

    8.3

  • Yohalmo
      Australia
    June 11, 2014

    everything was good, the staff are professional, the food in the restaurant is excellent

    8.8

  • Jose
      France
    June 2, 2014

    The people in the restaurant is requirement some training, and a Little in the desk reception. Both teams needs some help in the customer atention issue.

    The ubication and the Price.

    7.5

  • Capucine
      United Kingdom
    May 20, 2014

    The bedroom was really big but the matress a bit stuff

    The menu at the restaurant at evening

    7.5

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