No HD TV in the room.
Tapiocas were not so good for breakfast.
There were just no glitches, starting with easy reservation process via Booking.com, through which the hotel offered an excellent price, continuing with very friendly check by Ana Paula, who for no particular reason offered an upgrade to room 621 in the new block (recommended room) & throughout several moments of need,
We had been in this hotel some years ago when it was just one building. The integration of the 2 blocks seems to be seamless. The room was really nicely furnished, the shower is great, perhaps, just perhaps one could say the pillows could be nicer and unfortunately the TV in the room is not HD (yet), but it´s nice enough.
Again, overall very friendly & prompt service. One example was that on 1st night, when I went downstairs to ask about drinks (and to get a spoon), I got complementary drinks just cause Robe felt like it.
There's a large variety breakfast - though tapioca, not waffles, are ready made (I thought these were just average, though). The fresh fruit were delicious & I loved a pineapple cake made with lots of whipped cream! But what I really liked best is that breakfast is served starting at 6 am!
The wifi at the hotel is really fast & free. But as far as technology goes, it was my 1st time in an elevator that requires room card to activitate - and it was actually surprising that the room doors still use traditional Do Not Disturb hanging sign. As for the elevator, though, I wonder if the hotel would save money if had only one activating button for both elevators...
Not sure of English or other foreign language proficiency of staff. There were some US English speakers, but didn't witness interactions w/staff.
The location of the hotel is excellent if one wishes to check out some of the local weekend fairs (Feira da Lua e Feira do Sol) and to have lunch at the traditional Chão Nativo I, as well as if one wants to walk to the zoo with the kids.
Enough said, I do not hesitate to recommend this hotel.