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Capcana Hotel São Paulo Jardins
Alameda Santos, 484, Sao Paulo, CEP 01418-000, Brazil – Show map
Excellent location – rated 9.1/10! (score from 348 reviews)
Rated by guests after their stay at Capcana Hotel São Paulo Jardins.
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6 Reasons to Choose Capcana Hotel São Paulo Jardins
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483 properties in Sao Paulo
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348 verified reviews
We speak your language
Capcana Hotel São Paulo Jardins's staff speak: Portuguese, Spanish, English
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Food & Drink
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs BRL 20 per day.
Room Service, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Baggage Storage, Laundry, Meeting/Banquet Facilities, Business Center, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Elevator, Soundproof Rooms, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Air Conditioning
Portuguese, Spanish, English
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 12 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 4 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Capcana Hotel São Paulo Jardins accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 348 reviews
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Room felt sparse and a bit cheap
Wi-Fi only worked at the door. Twin beds too small
Very noisy. The windows don't shut properly. There is no seal on them. Consequently you cannot block outside noise. Had to wear earplugs at night to go to sleep!
wifi strength at times dropped out
All of it
None of it
Very good staff
very noisy during the night
Location was good to the Exhibition Center
Hotel was very dirty, towels weren't very clean - had to ask for additionals. Front desk looked messy and disorganised - wouldn't stay again.
It's one of those hotels that look good form the outside mainly. Nothing major about it, but the bedroom curtains had fungus, the blind wasn't working great and the bathroom window leaked water when I was taking a shower. So I almost slipped after getting about of the shower. Dangerous...
breakfast is ok.
Room is not good and smelling. I asked them to change the room in upper room ( I already mentioned it when I book the room) but they didn't accept it. It was noisy bec of traffic and close to the road.
Front desk was very nice and helpful.
The cleaners did not clean the room despite being asked to.
Terrible breakfast, poorly maintained property, lack of basic amenities, inadequate house keeping
The location is superb! Eduardo, the staff, is so professional!
Wifi was weak, I couldn't find wifi in my room even I was told there is. During my check-in I was yelled and treated badly by the reception guy with the last name of Leonardo Rodigue, if i remember correctly, the basically treated me like a thief wanted me to pay even though I told him the booking is a non refundable one and I do not need to pay again during check in. He refused to check his record, until his colleague checked and realised I was right. It took me 28 minutes to check in. I have never been treated so badly by an hotel staff in my life.
Why Telephone starting to charge the time dialing 00? I try to make phone from Brazil to Mozambique, and doesn't win to complete, and the system charge me R$14.00 per dialing?
No pool facility No gym facility Spa did not look like a spa, floor leading to spa was under construction. Elevator too small
everything was perfect with the room. Never got anything wrong with the cleanning.
Internet was horrible, couldn't connect easily and got disconnected all the time. Couldn't connect with the iPad at all.
The building is old. Windows in the room has no isolation of sound.
The hotel is very well located near the avenue Paullista.
The wifi was not as good on this visit as it was on previous visits
room No wifi Staff Breakfast Cleanliness
Staff was really nice and willing to fix the hotel few deficiencies.
King size bad was nothing but to beds assembled together, thus the gap is really bothersome.
I think the Ramada offers brilliant value for money and a facility that is of a high standard relative to other hotels nearby. I would absolutely stay here again. The breakfast was fresh and tasty and the staff were all very helpful and friendly! First world travellers generally have high expectations and this hotel did fine - it's not super modern but it is clean, comfortable, safe and in a very central area.
Very clean & the staff are very polite.
Just one elevator for over 10 floors....
Kind size Bed and large room Geographic situation top
very friendly and nice staff, the hotel is located in a very safe area, you can even walk at night in this neigbourhood, the metro stop and the avenida paulista are just 5 min from the hotel
there were a lot of connection problems with the internet
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