Golden Tulip Park Plaza

Super slow reception service, more interested to chat among them then to communicate with the customer. Bad sound isolation of the rooms.

I have stayed at the GTPP many times, and love it. The staff is friendly and efficient and the rooms are clean and modern.

Some of the cable channels have static, the signal is not clear. That's the only thing I can complain about.

The check out time, which incidentally they presented me with the check out bill 3 days before my reservation and I was leaving that day because myself and my nephew did not sleep for 2 nights we stay there as the amount of noise, banging, screaming and other items ( I guess building is poorly built as it transfers noise more than usual, even with the type of " heavy use" by call girls and other heavy users.

The hotel is really a " business" hotel whereas it is a headquarters for call girls to meet and do business with clients. The room I was in ( not only me but my nephew could not sleep even after I took 2 prescription sleeping pills!) was very noise as well as you would hear as if it was in the same room, beds banging, screaming, water running down and flushing and so on. I did complaint to front desk ( Ms. Gabriela on duty ) and she said on the first day they had other complaints but room next door had left. Unfortunately, that was not the only case! The only thing I require when using a business hotel is a good bed and clean room! This was a disgrace!

The location and breakfast.

Services make no difference between tourists and business people. The previous user of the room left a bunch of hair on the bath tube wall. I did not wash it out and left it there. The hair was still there 8 days later when I left. I asked for a flat iron 3 times and finally got one on the 3rd day. But what was really anoying was the letter received in the middle of the week asking me to go down and pay my bill up to that point. The clerk has a a story to tell you that goes like this: "our system automatically issues this letter everytime a room bill reaches 1000 reais (about 500 dollars). We have no control o n the system and this partial payment is optional...bla bla bla". Since he said it was optional I asked to pay the entire bill at the last day. Well, the clerk did not allow me to leave without paying. My access to the room would not be renewed if I didn't. I then asked them to tell me why they do not inform this specific rule on the web site or when a guest checks in. They did not answer that question. I encouraged them to be honest and transparent with their guest and inform this rule right from the first day and on the reservation page.

The room was large and comfortable but the most impressive thing is the staff who were extremely helpful, courteous and friendly, and they speak excellent English. I must also mention the food which is very good indeed.

The area around the pool looked a little un-cared for and unused.

Very clean, modern, great amenities, very good location. Every room has a balcony, beds were pretty comfortable. Nice, modern amenities.

Not the highest quality finishings, but again the price was very reasonable.

lots of restaurants around the area and even a supermarket.

could be cheaper price other than that hotel is good.

Nice area, good brekfast, fast and free internet.

tThe most of the staff dont speak english.

Not Shuttle to the Airports.

Me ha gustado especialmente su ubicación y presencia. El trato del personal. La habitación era espaciosa. El buffet completo.

ottimo punto di partenza per la conoscenza della citta'. Hotel molto di passaggio per gente in viaggio d'affari.

é bem localizado;

mau cheiro nos elevadores (creio que algum produto de limpeza), falta de atenção para com os hóspedes (maior receptividade demostrada pelos empregados, bombons ou outros brindes distribuídos no saguão ou deixados no quarto, falta de um saguão de verdade, com sofás, jornais e revistas, onde se possa esperar com mais conforto.

Localização, acessibilidade