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Free WiFi

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General Consulate of the United States (0.2 miles)
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Newest reviews for Itajubá Hotel

  • Paul
      Australia
    August 9, 2014

    It is near Lapa - great for young people who want to party in that district

    Is in Centro. People are sleeping on the streets right near the doors to the hotel. Room dusty, bed hard - possible bugs. Massively overpriced (due to World Cup)

    3.3

  • Indranil
      Australia
    August 3, 2014

    central location close to metro restaurants nearby good wifi

    dirty streets noisy

    7.9

  • Carlo
      United States of America
    August 1, 2014

    The surroundings, the location and people

    you give your key when you are going out. Anybody can ask for it.

    6.7

  • Neville
      United Arab Emirates
    July 30, 2014

    Location

    hotel cleanliness

    5

  • Deborah
      New Zealand
    July 30, 2014

    The location was good go to Lapa for food, the breakfast was great

    The price was high for the tired condition of this hotel, the staff would try to be helpful but did not speak very good English NO safe in the room items had to be left in a lockup at reception

    4.2

  • So
      United Kingdom
    July 29, 2014

    Breakfast and location

    The staff were not helpful and dont know much English.

    5.4

  • Anonymous
      Singapore
    July 26, 2014

    location, very close to metro

    This is the worst hotel i ever stay, the room is not clean, rusty fridge, smelly toilet and a lot of homeless people surrounded the hotel at night. We have booked 4 night but at the end we move out the next day after a horrible night.

    3.3

  • Louis
      United Kingdom
    July 21, 2014

    Good Breakfast Helpful Reception Clean spacious room

    Facilities are a little old Very expensive for the world cup period

    7.1

  • Jane
      United Kingdom
    July 20, 2014

    The reception staff were so helpful, they couldn't do enough for you (including parking our car for us). The rooms were plenty big enough and beds were comfortable. The breakfast had plenty of choice. The location is brilliant, walk to the Metro to get to the beaches and walk to all the bars in Lapa

    Nothing

    8.3

  • Kalidas
      Singapore
    July 18, 2014

    Location and friendly staff

    Old, not value for money, over priced

    5.8

  • Anonymous
      United States of America
    July 16, 2014

    Location was decent next to the metro. Breakfast included a variety of fruits, meets, and juices.

    We booked a double and asked for an extra bed when we arrived. The person at the front desk agreed to add an extra bed at no cost since I had spoken with them on the phone about this several months before the trip. The next day, the manager confronted us at the lobby and demanded we pay more. We explained that we were completely upfront about having a third person when we arrived and that we had already resolved the situation. While we were okay with paying more, the way the manager approached us was excessive and unnecessary. This is absolutely not the way to treat your guests. She made a scene in front of everyone at the lobby and almost got us to get up and leave to go to another hotel. Because we paid more, they moved us to a different room upstairs. Everything was okay until all three of us woke up with bug bites on our ENTIRE bodies the next morning. To make matters worse, when we checked out the hotel they charged us for water we never drank from the refrigerator in our room. I feel sorry for anyone who has to stay it this place. Service, cleanliness, and comfort were all 0/10. GROSS.

    3.3

  • Stephan
      Switzerland
    July 14, 2014

    Good location, nice staff, attractive breakfast.

    No safe in the hotel room, loud flushing of the toilet

    6.3

  • Mark
      Canada
    July 8, 2014

    Good breakfast

    Staff at desk not very friendly

    6.3

  • Alan
      United Kingdom
    July 7, 2014

    staff were very friendly and welcoming!

    8.3

  • Mark
      Canada
    July 4, 2014

    Great staff especially in reception. Good breakfast and great shower to get you going in the morning. Metro system 2 mins away. Chopperia Cinelandia great for a bite next to hotel.

    From 6th floor noise until about 1am was quite bad.

    7.9

  • Pushan
      Australia
    July 3, 2014

    Good location. Public transport easily accessible. Good breakfast. No issue with wifi. Staff helpful and knew English.

    Aircon not the best. Street noise very loud especially when a street party was on.

    6.7

  • Henry
      United States of America
    July 2, 2014

    I'd like the location of this hotel because it is within walking distance to train station. the room was always clean and folks that work in the hotel are very friendly.

    8.3

  • Shlomo
      Israel
    July 2, 2014

    Location by the metro of cineland close to everything in center and 5 m walking to Lappa. Great breakfast

    Not the best conditions, no shampoo provided, no safe in room (there is at desk)

    6.3

  • Anonymous
      Kenya
    July 1, 2014

    1.decent Wi-Fi all floors and reception 2.Location, location, location..middle of town with plenty of places within a minutes walk or less (metro, supermarket,pharmacy, nightclub, restaurants etc) 3.Friendly staff (even when language was a barrier)

    1.Lack of basic amenities like iron/ironing board..even on request. 2.Very bare on toiletries. 3.A/C not very effective the one time we tried to use it. 4.No foreign/English tv channels. 5.Overpriced..probably because of the FIFA Worldcup

    6.3

  • Daniel
      United States of America
    July 1, 2014

    Location

    small rooms

    6.7

  • Jorge
      United States of America
    July 1, 2014

    One block from Subway station, Cinelandia, for quick, easy access to beaches, stadium, etc. A few good restaurants right outside of the hotel.

    It has no amenities (pool, gym, etc). Hotel is old. Few TV channels. Hotel is located in alleys between big buildings.

    5

  • Mark
      United Kingdom
    June 30, 2014

    Enjoyed our stay, staff were very helpfull.

    6.7

  • Anonymous
      Thailand
    June 29, 2014

    Location

    Much too high price for a room that has not been refurbished for about 50 years. Also noisy surroundings

    5

  • Chi
      Hong Kong
    June 29, 2014

    The breakfast is excellent. The coffee is nice. There are plenty of fruits.

    7.9

  • David
      Austria
    June 26, 2014

    For international visitors the staff should speak a little more englisch then "hello" and "good bye"

    7.5

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