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Newest reviews for Sofitel Jequitimar Guaruja

  • Walter
      United States of America
    June 22, 2014

    Overall facility

    Had no hot water in my room. Called and took 30' to get maintance, 15' to diagnose, "it was a new room, never used, hot water not tested". Had to change room. All together 55' between my 1st call and getting a room with hot water. Those things can happen, yes... But not when you pay usd 400 per night.

    8.3

  • Isabelle
      Brazil
    May 28, 2014

    Lovely beach and very nice pool area. Fantastic breakfast and lunch buffet. Nice room.

    It is not worth the money! Big and impersonal. Bathroom was not perfectly cleaned and also needed more maintenance. Waiters did not have any knowledge about wine and there was no sommelier. Waiting times for drinks were very long considering there were only a few guests.

    7.5

  • Ahmad
      Kuwait
    May 26, 2014

    The staff was amazing Location was also amazing and its the best hotel in guaruja. safety of the hotel is very good and the small mall that is in the hotel is amazing . Has the best shops and a very good supermarket that you will find everything you need.

    The wifi was poor because of the signal . The resturants was a little problem because they serve only Brazilians food style . It should be having an international resturant.

    8.8

  • Neil
      Brazil
    May 7, 2014

    The half board is an excellent way to go as true to form the French really know how to cook! I can't find anything to complain about.

    The price of children's ice Lollies next to the pool is almost £5 each!

    8.8

  • Anna
      Brazil
    March 1, 2014

    We like the location of this hotel, the comfort, meals and the size of the room.

    The price of the parking lot. Two rooms (my daughter's and my mother-in-law's) had problems with the shower temperature. The water runned only hot ! When we asked someone to fix it, they tried but no success...

    9.2

  • Anonymous
      Belgium
    February 27, 2014

    Beautiful & efficient architecture Spacious room with rain shower and nice bathroom amenities Very large swimming pool with bar and restaurant and pool service (private) beach at some meters distance from the hotel Good food (buffet for BF & lunch incl sparkling wine) Pleasant bar with pianist Several restaurant options inside the hotel Free wifi everywhere, also in the rooms Very friendly service

    No coffee maker in the room No bath robes No bath slippers Noisy airco in the room Queus at reception when a group checks in

    7.9

  • Toshihiro
      Brazil
    January 23, 2014

    I booked sea view room, but we couldn't see sea view. And price is the same with the room for sea view. I thought it's not fare.

    8.3

  • Anonymous
      Brazil
    December 26, 2013

    nice access from Sao Paulo

    6.5

  • Daniel
      France
    November 12, 2013

    great location ,good restaurants, room very nice

    personnel not well trained for check in, at the pool....below standards for that kind of a hotel

    6.7

  • Anonymous
      Brazil
    August 27, 2013

    we got upgraded to a suite, which was wonderful.

    Some parts of the hotel needed some renovations.

    7.5

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