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Mama Ruisa
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When would you like to stay at the Mama Ruisa?| Room type | Max | Rate |
|---|---|---|
| Luxurious Apartment |
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Show prices |
| Junior Suite |
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Show prices |
General
Bar, 24-Hour Front Desk, Garden, Terrace, Shops in Hotel, Gay Friendly, Airconditioning.
Activities
Sauna, Massage, Outdoor Swimming Pool.
Services
Room Service, Airport Shuttle, Laundry, Dry Cleaning, Fax/Photocopying.
Internet
Wireless internet is available in the entire hotel and is free of charge.
Guest Parking
Private parking is possible on site (reservation is needed) and costs BRL 25.00 per day.
Hotel Policies
Check-in
From 14:00 hours
Check-out
Until 12:00 hours
Cancellation
If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the total price of the reservation will be charged.
Children and extra beds
All children or adults are charged BRL 130.00 per night for extra beds.
All children under 5 years are charged BRL 100.00 per night and person for cots.
Maximum capacity of extra beds/babycots in a room is 1.
Any extra bedding is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Deposit
50 percent of the total amount will be charged on the day of booking and is non-refundable.
Pets
Pets are not allowed.
Accepted credit cards
American Express
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
Mama Ruisa.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
13
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Stephen
Mature couple
Walsall,
United Kingdom
December 9, 2009
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The hotel was small and intimate and all staff were very pleasant and accomodating. Rooms were excellent and the hotel's position in the Santa Theresa district puts you in the middle of an historical part of the city. It was let down by excessive cost for food presented on their room service menu (the only food you can get apart from breakfast) that was of very poor quality - R$25 (£10) for 2 slices of bread with ham and cheese masquerading as a pannini with nothing on the side. We would recommend it if you want to be within the city and don't need to eat there. The limited room service menu is very expensive for what you get and is not of good quality (see above) |
8 |
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Anonymous
Young couple
United Kingdom
November 25, 2009
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Simply one of the best places I have ever stayed. The villa is beautiful from the outside, the interior is fantastic. There are no signs that this is a hotel and you ring the door bell just as you would at a friends place. You are treated like that throughout the stay, without it being intrusive. All staff know who you are, there are no room numbers, receipts for food/drinks to be signed etc. It just doesn't feel like a hotel. |
10 |
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Anonymous
Mature couple
France
September 7, 2009
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The hotel is calm, nicely decorated, with spacious rooms overlooking the bay. The staff is very helpful and offers good advice for restaurant and evening reservations, as well as great help with transportation and translation for those who do not speak portuguese. Away from the touristic places, the hotel is located in the old-fashioned heart of the city. |
9 |
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Susan
Solo traveller
London,
United Kingdom
May 18, 2009
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the elegance, the quiet, the helpful multilingual staff, the location, the views , the gardens and pool, the ambience, |
10 |
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Anonymous
Young couple
United Kingdom
January 2, 2009
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Staff were excellent and extremely helpful. Gave invaluable advice on where to go and booked us some amazing restaurants to go to. Hotel is in a lovely location. |
9 |
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Christian
Mature couple
chene-bougeries,
Switzerland
December 2, 2009
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Personnel excellent parlant français non négligeable. Superbe piscine et jardin magnifique. Chambre bien tenue et confortable. Situation idéale pour visiter Santa Teresa. Déjeuner au bord de la piscine avec d'excellent jus de fruit et gâteau succulent. Chambre familiale disponible également. L'air conditionné mal situé dans la chambre et un peu l'éclairage à revoir dans la salle de bain. |
10 |
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Anonymous
Young couple
France
November 15, 2009
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situation géographique dans un quartier charmant, petit hôtel calme, déco soignée, accueil sympa & discret |
7.5 |
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Viviana
Young couple
Pilar,
Argentina
October 28, 2009
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La atencion es genial, estuvieron todos muy pendientes de nuestro confort y el asesoramiento fue optimo |
8.5 |
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Laurence
Solo traveller
VILLEMOMBLE,
France
August 9, 2009
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la situation un peu eloignee du centre bruyant de rio mais facile d acces a pied ou avec le tramway les gens trezs serviables et de bon conseil |
10 |
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Anonymous
Mature couple
Germany
July 18, 2009
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Persönliche Betreuung durch aufmerksames Personal, vor allem am Empfang. Charmante Zimmer. Dafür, dass das Wasser gelegentlich ausfällt oder nicht warm ist, ist der Zimmerpreis zu hoch. |
8 |
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Enis
Young couple
são Paulo,
Brazil
June 14, 2009
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Do momento da partida. Fui pelas fotos e descrição de vcs e fui enganado. Preço exorbitante, serviço ruim,sem dúvida quando for escolher hotel vou preferir passar longe de descrições realizadas pelos próprios donos. Que vcs visitem os lugares e chequem a marca de vcs t~em credibilidade e não deve, embora possa, ser ludibriada.O guia Michelin fez história por ser sério.não havia comentarios suficientes, sómente 4. |
3.5 |
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Christian
Mature couple
Contes,
France
March 6, 2009
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Nous avons aimé l'accueil, très "familial", on se sent plus dans une maison d'hôtes que dans un hôtel. Il y a aussi le clame du quartier. Les toilettes sans porte de notre chambre (Amazone) |
8.5 |
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James
Mature couple
Brookline MA,
United States of America
March 15, 2009
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There are no comments available for this review |
9.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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