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Newest reviews for Meliá Jardim Europa

  • Anonymous
      U.S.A.
    18 July 2014

    The room is spacious and comfortable. The bathroom has no bathtub. The amenities are nice. Breakfast was not included in my deal.

    I asked the clerk to place me in a room where I could not hear the street noise. There are 25 floors at Melia and she said there were only two rooms available, one on the fourth and one on the fifth floors. When I checked out, another clerk said they were full up to the 11th floor when I checked in but they should've moved me the following day. Because of the street noise, I only got 2 hours of sleep and the World Cup finals was the following day. The check in clerk promised I would not hear street noise. She was wrong. The hotel is far away from Avenue Paulista and the metro. There are decent restaurants and bars around the hotel so if you intend to stay in the area, it is comfortable. The bell men do not know about public transportation so do not ask them. The phone in my room did not work. When I asked the clerk about the internet, I had to make a long distance call to the front desk and they almost charged me for it not realizing the call was to the front desk. They told me they would call me back to assist me, but no one did. Se la vie.

    6.7

  • Anonymous
      Australia
    12 July 2014

    room confort

    8.8

  • Alex
      United Kingdom
    12 July 2014

    A really good hotel in a superb location. Best thing about the area is the range of absolute excellent restaurants nearby. Felt very safe and nice to walk around.

    No real negatives but avoid the hotel's taxi pick up service unless you're rolling in cash. Taxi from the airport is about a quarters of the price.

    8.8

  • Anonymous
      Malta
    11 July 2014

    All good, stayed for one night at the start of the world cup.

    10

  • Anonymous
      United Kingdom
    4 June 2014

    The location was great! Good shops and restaurants around. Rooms were clean and comfortable and spacious.

    Quite noisy. Non smoking areas and rooms still smelt of cigarettes heavily. The staff did not speak English which made communication very difficult. Poor service in the restaurant.

    6.3

  • Jeroen
      Belgium
    1 June 2014

    Location, hotel amenities and size of room

    carpet needed cleaning

    7.5

  • Kim
      U.S.A.
    3 May 2014

    Well located

    Bathrooms are poorly designed..very hard to manuver in shower

    7.9

  • David
      U.S.A.
    25 March 2014

    Everything was excellent. Excellent staff, cleanliness, service. It was all great! Thank you.

    9.6

  • Andrea
      Italy
    24 February 2014

    Bellboys, I find it annoying that they try to screw You by calling you a taxi and collecting a tip from the driver. The hotel direction should try and solve this problem. It's small things that make the difference

    6.7

  • Laura
      Brazil
    13 February 2014

    I liked everything!!!

    10

  • Ed
      Netherlands
    7 February 2014

    Prime location, breakfast is fine and excellent beds.

    Wifi (bad connection)

    8.8

  • Anonymous
      U.S.A.
    3 February 2014

    Nice Breakfast Buffet Good location for going out

    Wifi logon is a big cumbersome and the reception in my room was really poor.

    8.3

  • Achim
      Germany
    2 February 2014

    Perfect location

    Bar closes at 11.30 p.m. ( on a saturday!)

    7.1

  • Christel
      South Africa
    28 January 2014

    The staff were very friendly and helpful, the hotel was very comfortable and offered great views of the city. There is a taxi stand right outside the hotel.

    The hotel is a bit out of the way and you have to take a taxi to get to the nearest train station.

    8.3

  • Richard
      United Kingdom
    26 January 2014

    in a very safe area, the jardims and greenery are very nice, lots of bars and restaurants within walking distance

    small pool on roof, was dirty and cloudy when I was there. Need a bigger pool area, suggest they rebuild on the unused tennis court the hotel has on the ground floor. They charged twice as they did not unblock the visa debit card, front dest staff need more and better training in this regard.

    7.9

  • Iza
      Hong Kong
    15 January 2014

    I missed my connexion flight to SP , was one day late to arrive And the hotel kindly did not charge me the no show

    9.2

  • Abdul
      Greece
    14 January 2014

    it was really nice and clean , and in super and safe part of sao paulo , nice room and big ,

    i did not like that,s me and my love was so short time there ,,,,

    10

  • Ronaldo
      United Kingdom
    3 January 2014

    Lobby decor and exquisite breakfast options

    Bathroom was quiet small and swimming pool area lacked lounge chairs. The jacuzzi was empty!

    7.5

  • Marco
      Brazil
    6 December 2013

    Everything was perfect!! Also the location!!

    10

  • Izaura
      U.S.A.
    25 November 2013

    Location and attetionfrom your staff.

    The carpet in the room.

    7.5

  • Bonnet
      Brazil
    19 November 2013

    Well located in Itaim, Nice breakfast, Nice room and affordeable car park

    Reception people not smilly, didn't do their job correctly (didn't register our car, which lead to endless discussions and nervousness). No sound proof windows and you are a busy area. Breakfast coffee was not nice at all.

    7.1

  • Anonymous
      Ireland
    11 November 2013

    The hotel was in a good location for Resturant

    The breakfast was poor could be better,the bar area was poor also, could do with a facelift .

    8.8

  • Mariano
      Spain
    4 November 2013

    Excelent treatment by all the staff. Modern design and comfort. European quality.

    9.2

  • Anonymous
      Germany
    1 November 2013

    reduced towels after 1 night no fillup of shampoo on second day.

    6.7

  • Allan
      Brazil
    22 October 2013

    Comfort and infraestructure.

    Price.

    8.8

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