Meliá Jardim Europa  

friendly and competent service, location nice facilities: gym, sauna, tennis.

Facilities are very good considering the price. Confortable bed and good service. Very convenient location. Food not so good, but there are lots of restaurants around.

Room service food is not so good, but there are very good restaurants nearby.

We got there from a booking.com deal. I was afraid that it would be old and ill maintained like the Othons, but I was extremely pleased to see that my fear was unfounded. Even though the facilities were not in pristine shape (I.E. pool had some algae and seemed to lack chlorine, tv was not properly plugged in but easy to fix, shower showed some signs of wear), the overall state of everything was good to excellent. I notified the reception about the pool issue and they promised to look into it, but I didn't have the chance to check it afterwards. The staff was extremely kind and attentive. The location is excellent (at least for me): many restaurants and a supermarket at walking distance, drugstore across the street and a 15 min walk to Iguatemi Shopping. Free Wi-Fi Internet in the room.

Pool with algae. The window glass is not doubled, so the room is a little vulnerable to excessive street noise. Rooms use the annoying card activated system where you need to leave a card in the slot for appliances to work. Since it affects the A/C, it forces me to rig the system to keep it on. Free Internet is only available to one device at a time.

Very comfortable room.

The fabulous service

The fitness center closed for renovation

LOcalização, conforto e atendimento cordial

Bom tamanho dos quartos, boa qualidade das roupas de cama e toalhas.

Grande professionalita' e disponibilita' del personale ambiente confortevole e funzionale.

Difficolta' nel cambio valuta

Funcionarios e localizaçao

Que o preço cafe da manha nao esteja incluso na diaria que achei num poco cara sem esse item..

Segurancas e carregadores de malas sao excelentes,bastante cortez e educados

Melhorar apenas o pessoal da do check in check out,mas adianto q o rapaz q fez meu check out sabado 14/4 foi show a ele dou 10

Gostamos de tudo, principalmente do isolamento acústico do hotel. O apartamento é muito confortável, o atendimento é primoroso, as dependências da recepção e arredores são de primeira qualidade. O café da manhã é muito bom.

Solicitamos por telefone para que retirassem o nosso veículo do estacionamento. O atendente disse que iria tomar as providências. Ficamos aguardando na recepção por quase 20 minutos, ocasião em que decidi ir à recepção do estacionamento, quando o funcionário disse que o carro é retirado somente depois de entregarmos o comprovante de estacionamento retirado anteriormente. Ou seja, devido à desinformação do funcionário do hotel, ficamos aguardando desnecessariamente na recepção. Perdemos um precioso tempo.

O atendimento de maneira geral.

Restaurante