To be honest, no one from the USA should stay in this hotel nor any other in the El Centro district of Sao Paulo without a solid backup. I am quite athletic and male, but did not understand the serious danger I put myself in. At 5'8" tall and 160 lbs, I was chased down the street two blocks from the hotel the night before I checked out by a would be thief who was easily 6'3 and 230 lbs. Though I was out-running him, 5 guards in a store I dashed into may have saved my life from the assailant's accomplice. The street parties going on outside the hotel on the weekend attract a rough crowd who threatened me as I dashed between a cab and the hotel on three occasions. The ceilings in the bathroom are rotting with mold, and I killed a roach in the room. The furniture is quite worn but serviceable. My Vivo and T-Mobile cell phones would not work while in the hotel: I could get signal by leaning out the 2nd floor hallway window... Naturally that attracted unwanted attention, too. It simply isn't safe for a lone Yankee to be there. Obviously, I need to be smarter next time. In all fairness, this is not a 3-star hotel, nor even close.
Everyone on the staff did work hard to be helpful: the desk people, maids, everyone. They even helped me get cabs to keep me off of the street, and were very understanding when I bailed out after 3 of the 8 days I was scheduled to stay. They did understand and worked to help me maintain a low profile, for which I am quite appreciative.