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Via Costeira Senador Dinarte Medeiros Mariz KM 11, Natal, CEP 59090-002, Brazil – Show map
Excellent location — rated 9/10! (score from 730 reviews)
Rated by guests after their stay at Ocean Palace Beach Resort & Bungalows.
|Superior Double Room||
|Superior Triple Room|
|Superior Quadruple Room|
|Luxury Double with Sea view||
|Family Luxury Room (3 adults + 01 Children)||
|Family Luxury Room (2 adults + 2 Children)||
|Super Deluxe Double room with Sea view||
|Junior Suite with Sea View||
|Junior Suite with Sea View (3 Adults + 1 Child)||
|Family Suite with Sea View (2 adults + 03 children)||
|Deluxe Bungalow with Sea View|
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271 properties in Natal
Including hotels, apartments, villas and more.
729 verified reviews
They speak your language!
Ocean Palace Beach Resort & Bungalows's staff speak: Portuguese, Spanish, English
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Outdoor pool, Garden, Terrace
Tennis court, Billiards, Table tennis, Cycling, Water park, Sauna, Fitness centre, Spa and wellness centre, Massage, Hot tub, Hammam, Private beach area, Beachfront, Bicycle rental, Games room, Children's playground, Entertainment staff, Kids' club
Food & Drink
Bar, Breakfast in the room, Restaurant (à la carte), Restaurant (buffet), Special diet menus (on request)
WiFi is available in the hotel rooms and is free of charge.
Free private parking is possible on site (reservation is not needed).
Room service, Car hire, Shuttle service (surcharge), 24-hour front desk, Luggage storage, Concierge service, Babysitting/child services, Laundry, Ironing service, Daily maid service, Meeting/banquet facilities, Business centre, Fax/photocopying, Barber/beauty shop, Gift shop
Newspapers, Safety deposit box, Shops (on site), Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Designated smoking area
Portuguese, Spanish, English
From 15:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
One child under 10 years stays free of charge when using existing beds.
The maximum number of children's cots/cribs in a room is 1.
Pets are not allowed.
When booking more than 4 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 730 reviews
Value for money
Show reviews from:
This resort offers large swimming pools and rooms with a balcony on the oceanfront of Natal, between the beaches of Ponta Negra and Areia Preta. WiFi is free.
Score from 1034 reviews Very good
Boasting rooms with sea views, plus an outdoor pool, this luxurious hotel is in the popular Ponta Negra area. It offers shops, a modern gym, bar and restaurant. Wi-Fi and parking are free.
Score from 1692 reviews Superb
Located across the popular Ponta Negra Beach, the Aquaria Natal Hotel offers modern accommodations and spacious suites with panoramic views. Guests can enjoy the hotel´s outdoor pool.
Score from 1133 reviews Fabulous
The Rifoles Praia Hotel is a 5-star hotel and resort situated on the seafront of Ponta Negra Beach, one of the most famous tourist spots in Natal.
Score from 290 reviews Very good
Big room, comfy bed
The resort pics are a bit deceiving. It's really run down and past its best. Pool was grimy, breakfast very average. Full of families and very busy.
Late check out for a reasonable price!
No style, elegance for a 5 star hotel. Unprofessional staff especially at the reception desk. Windows all over the place dirty, TV in the room as well. Breakfast area shocking. This has nothing to do with a 5 star hotel.
The service was good, Nice Breakfast, grounds and decoration well kept the location was good close distance to a shopping mall and restaurants.
The hotel is in need of some repairs
Food servive could improve
Acres of connected pools.
Location and the beach
Staff was poor in customer service. Spa was broken for the entire week we were there. The kids club was ok but if raining they are not prepared to entertain. Everything was very expensive at the hotel. The restaurants were not authentic Brazilian cuisine except for breakfast. I will never stay there again. So many better places in Brazil!
Poor food, service, staff. Prices are extremely high compared to other 5 Star hotels in the world. Spa services are only available on 24 hr. notice. A lot of broken items that need repair, pool, elevators, spa, etc. No concierge on property and if there is one they aren't around. Staff will not help in calling restaurants for info. This hotel has the look of a 4 Star hotel and everything inside is between 2 and 3 stars. I am never going back and recommend others not to book. There are other 3 star hotels on this beach that are better than this hotel as I have stayed at many here.
The staff who wanted to help but were left dealing with the issues arising from the rundown facility.
The place looks amazing in photos but in reality the actual rooms have many defects. We booked 4 rooms. One had no safe and then when they promised to replace it took 2 days and we were delivered a safe that was not even bolted into the wall. Another room had a ceiling which leaked water onto the bed. This led to a room change which had a broken bathroom door handle, a security balcony door which could not be locked raising security concerns. The room was changed again but the further room had problems as well. Finally, a room upgrade was provided but this was after three room changes and many hours spent arguing with staff about unresolved problems. Finally, we were promised that the cinema room would be opened for the viewing of a World Cup football match. It took staff over 20 minutes to attend to this and we missed 10 minutes of the game.
Staff speaks English, very friendly and helpfull. Great breakfast. Beautiful place!
Very humit, the floor in the room stays wet.
lots of pools and right on the beach
Rooms were very cold, too much AC and it was hard to get help with it. We ended up buying a blanket so we didn't shiver through the night. The pools were unheated and despite it being tropical it was cold. Pools also closed at sunset. In general it was very expensive for what it was.
Rooms are big, swimming pools are nice, right in front of the beach
A bit old, require renovation.
It smällde awful, it was expensive, the food was not okay and they call it five a star hotel but it is actually maximum a two star hotel
Not any advise on transport. All the answers on behalf of staff were "by taxi" !
Rooms were dirty and old. Whole staff barely speaks English. 2 windows were missing from the balcony , didn't think that could exist Very bad experience , should never have been to this hotel...
Big room with nice sea view, staff is nice
Bed too soft
View and pools
Taps all were screwed up, water didn't come out property. Hair everywhere and in the shower. Yuck!!!
Very Good location (in front of sea) Good swimming pool The staffs are friendly.
I know that check out is 12:00. Clean staff knocked the door at 12:03. I went to the front desk at 12:05, but I have to wait for 40 minutes for the check-out. I have to wait for the person of check-in, even if check-in time is 15:00. The hotel should separate between check-in and check out.
My money back
I arrived to a dirty bed cover and shams which had a sweat odor. It took one hour to get someone to change them. I have a 3 year old and had to walk to the kitchen every night to warm my kid's bottle. I was told at check-in that a waiter would come to the room to get the bottle; however, when I called room service I was later told that I have to go the kitchen myself. Shower nob would not shut off the hot water easily. It was too tight for my wife to close it. It was never repaired. Additionally, the water was too hot and would not regulate properly. The toilet would not flush properly and the front area of the room was moist. Appeared to have a broken pipe in the wall. I had a visitor who left a message for me on Saturday morning I got it on Tuesday morning. I travel frequently and it was easily the worse service and hotel I stayed in. Two stars Max.
Incredible relaxing atmosphere, right at the beach with everything one can wish for, including free child care in a super exciting play environment. Pools were nice and clean and one can order drinks everywhere, it's super for a relaxing holiday.
Possibly a little too touristic in that there are photographers, animator's, loud music playing all day... But it might be some people's cup of tea. I'd have preferred a quieter and more laid back approach. It was not too intrusive but I could imagine that it could be so in the high season.
I loved the facilities at the hotel - the hotel had everything! And the bars inside the pool were brilliant.
The location is good but it is a long walk to a shop or restaurant.
We liked the location (about 1 mile from good restaurants), the comfort, the view from the room (facing the beach), the breakfast and price of meals (lunch and dinner). Swimming pools are fine. Very convenient hotel for all ages.
We don't understand why Brazilian hotels charge the use of safe. They charged R$ 3,00 a day, a fair price, but it could be for free.
swimming pools are very good, the French restaurant is also of good quality. A bonus for the lady on the piano !
Lack of professionalism regaring the hospitality industry: I had to change rooms 5 times within 8 hours, having arrived at night ( no excuse for malfunctions in the rooms, since I did a late check-in. -Air conditioner- poor: control did not work in 3 rooms; - Key did not work during all my stay - Intenet: very poor, did not work in bangalows and I hadto register again every time I wnated to log in and i chose the paid option for internet; - I was charged 4 times the value of internet and if I dod not noticed, I would have been ripped off big time; - No compensation for the mess they did: not even a late check out ( I checked out at 11 PM ) - VERY RUDE STAFF in general.
5 Stars Resort in a Good Price, it's not overpriced like the other resorts in Natal.
An old hotel that pretends to be upper class, but does not succeed. Poolbar was dirty, staff uninterested and drinks not very tasty. We visited the "frenc restaurant" and was very disappointed. The steaks were hard as stone and the bearnaise was a dissaster.
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