Pestana Bahia    

I like breakfast, landscap, location

I didn t like delay at the front desk, old room, treatment towards, customers.

Has a good view from at the top and is located on the beach which is lovely. The room was clean and had a small balcony. A pool was there and hot tub/ spa area

Hotel was very big but is good if there for business but probably not the best place for a romantic getaway. Unfortunately we couldn't have the breakfast as didn't start until 6 and we had to leave before

Wonderful views from the room...which was modern, spacious, with a nice interior and comfortable beds. The staff is excellent..anywhere in the hotel. Nice pool overlooking the ocean.

The location. Although right on the ocean it is too far away from the main attractions and has only limited restaurant/bar/cafe amenities nearby. Breakfast in the hotel is fair. Lobby looks like a deserted railway station.

Location, view, proximity to Rio Vermelho,balconies in rooms, beds

Needs a facelift!!! Chipping paint, worn carpets, old colours and public areas need a revamp. Staff not very knowledgeable re local attractions... their uniforms look like they are from the 70's!

-The view from the room was beautiful!

-The staff at check-in was not very polite! -Check-in took 20minutes!!! Very long for that we have already given all the information at booking! -The room was nice but very old... - defenitely not a 5-star-Hotel in my opinion!

Location

Hotel was very dirty, lack of maintenace was everywhere. Every day we had to call several times for tow old towels, air condition did not cool curtains would no close. I spent over 100 nights in Hotels in 2012, and Pestana Bahia was the worst of all. how can it have 5 stars?

Location

Poor hygiene, stains everywhere, bad smell on the corridors and arriving do dining room. Unbelievable wc (black tub, with stained plastic curtains), unstable hot water - more like a scottish shower. Quality deterioration is rapidly installing. This was my forth2 days stay this year as I used to like this hotel but I wont go back.

It is expensive.

location

service

Just the location and the view from the window

We booked the double room with better equipment. At least it was written in the booking but the shower room was very very very old and dirty. I was schoked with such poor quality of the room. And in general the furniture in tge hotel, even in the center hall is old

The view, confortables bed, coffeebreak offer a great variaty.

The sauna is very old, dirty and bad smell inside of both of then.

Just the view and the personnel kindness and friendly attitude

The facility need a lot of improvements and I was quite desappointed since I found the hotel when I was in bahia salvador brazil and it was under the french air france managemnet I was very disappointed it was not what I expected when I booked form my home new york many months ago everything is old not functional properly and the breakfast very poor the staff uniform not decent to what you say a 5 star hotel I am a tourguide got a trvel agnecy in new york where I reside 30 years after left brazil and I intended to bring groups to salvador in the future I wrote your general manager a letter and I letf my business card I expect his kindness to reply me to my e mail sincerly yours jose pinheiro

Staff, breakfast

Friendly staff and godo position, it has an excellent breakfast!

Only location

It´s too expensive for the quality of the room,it´s rather old design and the bedsheet were tore

comforto P[iscina na lodge E linda!

service A bit slow, might be cultural, the bahian pace :)

Excelente ubicación. Personal de recepción atento.

Estado en general poco conservado. La rampa de entrada al hotel poco iluminada y carece de algún servicio para evitar a las personas mayores el ascenso

minha reserva nao foi enviada por vcs e na hora de entrar no hotel tivemos um pouco de problema mesmo com o numero da reserva

Localizacao

Banheiro

A vista do mar é ótima.

A limpeza ficou a desejar, no primeiro dia tinha areia na cama porque a arrumação do quarto foi feita de forma superficial na troca de hospedes, esqueceram de limpar o quarto no segundo dia mesmo saindo no horário e deixando indicativo na porta e o boxe tinha vazamento que inundava o banheiro indicando manutenção precária na edificação que associada a falta de limpeza deixou um péssima impressão do Pestana Bahia.

Só da vista

Colchão, mau cheiro no banheiro,não tinha quase nada no American Bar, televisão péssima, roomservice caríssimo e de baixa qualidade, hotel mal conservado. Tem que fechar!

Da vista

Antigo, sem remodelação, pessoal mal treinado

Vista mar

Foi cobrado serviço de quarto por três garrafas de água que deveriam estar no frigobar e não estavam. Péssimo.

Da vista do mar. Os lençois são de boa qualidade.

O hotel precisa de uma modernizaçào mais efetiva do que o face lift que foi promovido em alguns quartos. A imagem da televisão a cabo é sofrível.

1-Quarto com parede suja 2-Preços abusivos de produtos alimentícios(café, refeições..) 3-Torneiras da ducha em mal funcionamento 4- Falta de toalhas de banho (tivemos que esperar ou usar toalhas de rosto) 5-Espera de mais de 20mim para alguem vir pegar as bagagens na chegada (cheguei no hotel às 20:00hs), não foi nem de madrugada!! Havia só 01 mensagegeiro trabalhando!!! 6-Falta de opção de bebidas no frigobar (solicitei coca-cola...a camareira disse que só avia pepsi!!!) 7-Café da manhâ muito fraquinho pelo que o hotel desejar ser..