Pestana Convento do Carmo  

Magnifique hôtel dans un ancien couvent du 17e siècle, restauré avec tout le confort moderne, piscine, spa, excellent restaurant.

La machine pour paiement par carte de crédit ne fonctionnait pas:j'ai dû payer en espèces. heureusement suffisantes.

Les chambres au dessus de la cuisine sont bruyantes. Le Personnel de cuisine parle trés fort (vers 4h00 du matin !) et j'ai été obligé de descendre deux fois pour que les responsables de l'hôtel puissent faire la police. Les nuits suivantes ont été très correctes. Cela étant, ce genre de problème ne devrait pas survenir dans un hôtel de cette catégorie!

Bâtiment historique aménagé avec un gôut parfait ! Luxe ,calme, et volupté.

Very good location. The hotel build in an ancinet convent is simply beautifull with a nice reading room and patio (with swimming pool). We liked the restaurant (which is very practical if you arrive late at the hotel in the evening). We had a very nice and large room with a big bed. We liked our stay there. A place in Salavador where to come back again.

Breakfast is not at the level of this hotel. Security around the holtel remain an issue for tourist that would like to get out free and walk at any time.

The location is good. The design of the hotel, old monastry is very beautiful. Service at the bar is excellent and the chairs at the pool are very comfortable.

The rooms, even though very luxurious, are quite dusty. It would not harm to do some vacuum cleaning. The spa/sauna is not good. It does not work well and is not cleaned very well.

Wonderful facilities in the Pelourinho district of Salvador

Serving staff quite familiar but even when low workload they seemed very slow. Location in Pelourinho and transport situation - very difficult neighbourhood. For your own safety need to take a taxi from hotel front door - those that apply the hotel rate are premium rates compared to ordinary taxis called by telephone. Given the thick walls of the convent the mobile telephone network is difficult to get any coverage!

The hotel is beautiful, the buildings and decor are very tasteful. Also liked the bar and pool area. Beds have great linen

The staff were not always great, in fact some of the female waitstaff at the bar and breakfast were borderline surly and rude. I also think the food is over-priced. I asked for extra sliced tomatoes and they wanted to charge me R$11.00 which I found to be ridiculous.

Serviço excelente quando feito mas demorado

Excelente localização. Atendimento impecável dos funcionários. Comodidade.Beleza do hotel.

Um lugar histórico, muito bem restaurado, onde foram adicionadas comodidades modernas sem afetar a proposta; restaurante ótimo, café da manhã de primeira, sem frescuras ou excessos. Clima intimista e relaxante, com seleção musical muito bem pensada, área de convívio e quarto bem decorados e muito bem cuidados. Os funcionários são prestativos, simpáticos e discretos, tornando a estadia bem agradável e relaxante. A localização é única, a alguns passos dos lugares históricos mais bonitos do centro. Parabéns ao grupo Pestana/Pousadas de Portugal! Voltarei em breve.

Não chegou a atrapalhar, mas eu sugiro que a não aceitação de crianças seria perfeita

Achten Sie darauf, dass Sie niemals das Zimmer 210 erhalten, aufgrund der darüberliegenden Treppe ist an Ruhe nicht zu denken. Sehr positiv ist, das uns schnell ein anderes sehr ruhiges Zimmer angeboten wurde.

As instalações são maravilhosas, serviço atencioso.

Alguns dos funcionários eram visivelmente inexperientes, poderiam ser melhor treinados, mas isso não atrapalhou nossa estadia no hotel. A comida, há tempos considerada maravilhosa, também se mostrou fraca.