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Newest reviews for L'Hotel Porto Bay São Paulo

  • Andrew
    July 21, 2014

    Location, free wifi and the breakfast. Plus they even gave us a late check out


  • Paul
      United Kingdom
    July 16, 2014

    Location and free parking

    Some reception were not helpful and provided little advice on what facilities the hotel offered.For the price paid this was very poor. The information inside the room with respect to breakfast opening and closing times was confusing indicating it was available until mid day, resulting in us arriving for breakfast at 10.04 am and the Reception staff telling us the breakfast was closed to all their clients at 10.00, and they recommended we go to the local bakery shop for breakfast !! This was amazing when we were paying £350 per night!!


  • Artur
    July 8, 2014

    Beautiful building, nice room, great staff and breakfast.



  • Guilherme
      United States of America
    July 6, 2014

    The location was excellent as you can walk to the 'jardims' area where there are great restaurants and shooping. The staff, particularly the restaurant staff, was awesome. The breakfast is great.

    If you are a light sleeper, I would not recommend 1st floor room (which they gave us with a varanda) as the staff one floor below is up pretty early working. I wish staff would give you options and advice when you check in.


  • Anonymous
      United States of America
    June 30, 2014

    Breakfast was very nice and the exercise room was decently nice.

    We did not like the layout of the bathroom and odor of sewage. Also we did let us buy an adaptor of electricity outlet instead of providing us one while we were staying.


  • Nelson
      South Africa
    June 17, 2014


    Network connectivity is bad


  • Basem
      United Kingdom
    May 27, 2014

    I like the day disk staff. They are very nice and welcoming.

    I didn't like the night shift staff. Especially the Manager. Can't believe how much bad was that made me feels not safe at all.


  • Hariharan
      United Kingdom
    May 4, 2014

    The staff and concierge were outstanding. They are always pleased to assist guests, and in our case went out of their way to assist us! Overall great hotel of a 5* standard - highly recommend!


  • Simon
    April 26, 2014

    Fantastic place to stay! Amazing service and great breakfast.


  • Mark
    April 22, 2014

    Bed was comfortable Breakfast was great choice and quality Room with terrace Great location, easy to get taxi

    Bar was lifeless Didn'r replace the water after 1st night Wi-Fi was free but required log in frequently


  • Ivano
    March 30, 2014

    the position is fine

    too expensive for what you get. Very dark place. Breakfast in a very small area with limited offer. For a daily rate of 250 euro I am expecting a bit more.


  • Robert
      United States of America
    February 23, 2014

    Great staff, nice location, good breakfast.

    Wifi requires multiple log-ins per session.


  • Jurryt
    February 17, 2014

    Comfortable rooms, excellent breakfast. Easy to park car. Friendly and helpful staff. Small but good gym and sauna facilities.

    Wifi-signal quite poor. Magnetic chip card to enter room seldom worked and had to be reactivated at the reception each time.


  • Mehdi
    February 14, 2014

    There is a person in the reception called Rafael. He was extremely helpful.


  • Anonymous
    January 12, 2014

    The location is good. Staff in reception and conserve where polite and helpfull.

    The room was not clean. Small lobby. Cafe din not work. Sufficient quality for the price I have paid but not perfect.


  • Jane
    December 30, 2013

    Fantastic staff, very good breakfast.


  • Fabio
    December 26, 2013

    Great friendly, helpful staff. The breakfast is excellent.


  • Yoo
    December 10, 2013

    It is in the heart of Paulista street. Very safe and hotel is modern and boutique style. Must try Jaccuzi at the top.

    I didn't ask for smoking floor, but it happend to be smoking floor, for that reason, my room didn't smell good.


  • Anonymous
      United Kingdom
    November 3, 2013

    Hotel was outstanding in every aspect, from the champagne on arrival, to the facilities such as the pool and spa, to the staff on reception, to the waiters and bar staff. Everyone was so friendly and polite, and went above and beyond with everything we could have asked for. A lovely touch - my girlfriend asked one morning if they had dulce de leche, so they went and found some for her. Next time the waiter saw us, he bought some over to her with a smile, without us even asking. I can't recommend this hotel enough.

    Nothing at all.


  • Anonymous
    October 28, 2013

    Location Food (restaurant and breakfast) Reactive staff

    Very noisy (notably from next room, but also from street) TV barely offers programs for non-Portuguese speakers


  • Rudolf
    October 22, 2013

    No iron in the room, poorly equipped gym pool just half of acceptable very early morning loud traffic


  • Alexandra
      United Kingdom
    October 7, 2013

    Haviana's instead of slippers- so Brazil! Big comfy bed, turn down service. Complimentary water on arrival. Lovely spa/pool area.


  • Anonymous
    October 1, 2013

    The staff were exceptionally pleasant and helpful. I greatly enjoyed being greeted at the front desk with a lovely glass of bubbly.


  • Indumathi
      United Kingdom
    September 3, 2013

    We have stayed at L'hotel several times. It is a friendly place to return to - also very clean and posh. I had requested a room with a modern toilet, they gave us one with a balcony which was almost a mini-garden!

    The service -both room service and even getting an omelette ordered at breakfast - takes 20 to 30 minutes. The room we had did not have a full length mirror and they could not provide us with a free standing one. Other than this we have no complaints.


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