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Alameda Campinas, 266, Bela Vista, Sao Paulo, CEP 01404-000, Brazil – Show map
Excellent location – rated 9.2/10! (score from 252 reviews)
Rated by guests after their stay at L'Hotel Porto Bay São Paulo.
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253 verified reviews
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L'Hotel Porto Bay São Paulo's staff speaks: Portuguese, Spanish, English
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Sauna, Fitness Center, Spa, Massage, Indoor Pool
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, All Spaces Non-Smoking (public and private)
Portuguese, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 10 years stays free of charge when using existing beds.
One child from 10 to 17 years is charged 25 % of the room stay per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 4 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 252 reviews
Value for money
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This hotel in the heart of Sao Paulo is located near Avenida Paulista and is just a 15-minute drive from Sao Paulo Congonhas Domestic Airport.
Score from 1008 reviews Very good
Tivoli features 5-star comfort and an unbeatable location, one block from Paulista Avenue, in São Paulo´s exclusive Jardins neighborhood.
Score from 232 reviews Very good
This 4-star hotel is in the lively Itaim Bibi district, São Paulo's financial center. Its spa features a terrace and gym, offering panoramic views of Ibirapuera Park.
Score from 1074 reviews Very good
In the heart of Jardins, São Paulo´s most upscale neighborhood, this Royal Boutique Hotel features stylish suites only 2 blocks from Paulista Avenue. Private parking and free Wi-Fi are available.
Score from 1733 reviews Very good
Hotel is beautifully kept up. You walk in and you immediately see the hotel had an amazing history; the wood-walled elevators. The room we got had its own set-top box meaning you can switch languages. Bed and toilets were clean.
The hotel is simple and it's oriented towards business men and women. It's not a place you go to and kick back and relax. Breakfast is par and nothing fancy. The hotel is aging slowly and the design is outdated.
Location Staff (helpful and great English) Spa (amazing massage by Viana) Reliable internet Bath products
Breakfast wasn't included in the (relatively) expensive rate
Occurred to me two very unpleasant facts. The first was that on Saturday night was to go out and enjoy the nightlife of São Paulo and invited a friend. When he arrived at the hotel I was told by the front desk can not come up to my room to wait for me. I asked kindly the same rise as it would take. But my request was denied vehemently. The other case was when you check-out was surprised by outrageously and prejudiced by the front desk manager. When you see the breakdown of the services asked the clerk called the manager as contained in the description a value of R $ 110.00 in the morning cafe to which I was told when I check-in the receptionist who would not be charged. The manager has not invited me to talk privately and before several staff put me in an embarrassing situation because as I explained that the breakfast was informed me that she would not be charged refuted informed that as I did purchase by Booking would have to pay it as extra. I said several times that he had not seen it in the application that made the purchase travel quite tired and when you check-in I was informed otherwise by the receptionist which answered to the hotel for my entry. I came to ask the manager sought by the internal circuit video to prove, but it acted with disdain. The situation was quite outrageous it seemed that he was acting in bad faith and on the contrary, have no need of a low value for me in such a situation and the weekend that was to become at rest turned out of the hotel feeling injured, stress and humiliation. Well after leaving the hotel I began to assume that the situation was by pure prejudice for being Homosexual because I was with my partner and the guest that he hoped the day before also have the same option. Finally the general manager of the hotel called and me and did me nothing to try to portray the incident, although it was very cordial and said the hotel was among gay friendly hotels, but it was not what can be seen.
Ocorreram-me dois fatos bastante desagradáveis. O primeiro foi o fato de na noite de sábado estava para sair para aproveitar a vida noturna de São Paulo e convidei um amigo. Quando o ele chegou ao Hotel fui informado pela recepção não pode subir ao meu quarto para me aguardar. Pedi por gentileza que o mesmo subisse pois iria demorar. Mas meu pedido foi negado com veemência. O outro caso foi ao fazer o Check-out fui surpreendido pela forma ultrajante e preconceituosa pela gerente da recepção. Ao ver a discriminação dos serviços pedi que a atendente chamasse a gerente pois constava na descrição um valor de R$110,00 de cafe da manha ao qual fui informado quando fiz Check-in pela recepcionista que não seria cobrado. A gerente não me convidou para conversar em particular e diante de vários funcionários me pôs em situação constrangedora pois enquanto eu explicava que o café da manhã foi me informado que não seria cobrado ela refutava informado que como fiz a compra pelo Booking teria que paga-lo como extra. Eu disse varias vezes que não havia visto isso no aplicativo que fiz a compra bastante cansado de viagem e que ao fazer o Check-in fui informado do contrário pela recepcionista a qual respondia pelo hotel por minha entrada. Cheguei a solicitar que a gerente procurasse pelo video de circuito interno para comprovar, mas a mesma agiu com desdém. A situação ficou bastante ultrajante pois parecia que estava agindo de má fé e ao contrario, não tenho necessidade alguma de por valor tão baixo me por em tal situação e o fim de semana que era para se tornar em descanso se transformou sai do hotel me sentindo lesado, stress e humilhação. Pois bem após sair do hotel comecei a supor que a situação era por puro preconceito por ser Homosexual pois estava com meu parceiro e o convidado que esperava no dia anterior também ter a mesma opção.
I was not happy with their manner at front desk to be told that I need to wait till 15:00 to make check in as I arrived to hotel due to my flight at 08:00,otherwise I had to pay half room price whis is not fair,so next day I would leave the hotel at 02:00, but they made me waiting till 12:00 finally, they want to take opportunity if they can charge half room price ıf not to make you waiting which is not fair anymore and also they were not helpfull at any!
Facilities, food, location
Small pool, air in the room
Size of room
Locattion, and frendly staff.
At internet the hotel seems much bigger. The rooms are really very small, and for the price of a night i really expected something different.
Only problem was no internet
Location, free wifi and the breakfast. Plus they even gave us a late check out
Location and free parking
Some reception were not helpful and provided little advice on what facilities the hotel offered.For the price paid this was very poor. The information inside the room with respect to breakfast opening and closing times was confusing indicating it was available until mid day, resulting in us arriving for breakfast at 10.04 am and the Reception staff telling us the breakfast was closed to all their clients at 10.00, and they recommended we go to the local bakery shop for breakfast !! This was amazing when we were paying £350 per night!!
Beautiful building, nice room, great staff and breakfast.
The location was excellent as you can walk to the 'jardims' area where there are great restaurants and shooping. The staff, particularly the restaurant staff, was awesome. The breakfast is great.
If you are a light sleeper, I would not recommend 1st floor room (which they gave us with a varanda) as the staff one floor below is up pretty early working. I wish staff would give you options and advice when you check in.
Breakfast was very nice and the exercise room was decently nice.
We did not like the layout of the bathroom and odor of sewage. Also we did let us buy an adaptor of electricity outlet instead of providing us one while we were staying.
Network connectivity is bad
I like the day disk staff. They are very nice and welcoming.
I didn't like the night shift staff. Especially the Manager. Can't believe how much bad was that made me feels not safe at all.
The staff and concierge were outstanding. They are always pleased to assist guests, and in our case went out of their way to assist us! Overall great hotel of a 5* standard - highly recommend!
Fantastic place to stay! Amazing service and great breakfast.
Bed was comfortable Breakfast was great choice and quality Room with terrace Great location, easy to get taxi
Bar was lifeless Didn'r replace the water after 1st night Wi-Fi was free but required log in frequently
the position is fine
too expensive for what you get. Very dark place. Breakfast in a very small area with limited offer. For a daily rate of 250 euro I am expecting a bit more.
Great staff, nice location, good breakfast.
Wifi requires multiple log-ins per session.
Comfortable rooms, excellent breakfast. Easy to park car. Friendly and helpful staff. Small but good gym and sauna facilities.
Wifi-signal quite poor. Magnetic chip card to enter room seldom worked and had to be reactivated at the reception each time.
There is a person in the reception called Rafael. He was extremely helpful.
The location is good. Staff in reception and conserve where polite and helpfull.
The room was not clean. Small lobby. Cafe din not work. Sufficient quality for the price I have paid but not perfect.
Fantastic staff, very good breakfast.
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