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Clarion Lourdes Hotel

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Newest reviews for Promenade BH Platinum

  • Karen
      United States of America
    September 16, 2014

    It was fine for what we needed.The staff were very nice.

    the room had a no smoking sign but obviously someone had smoked. Not quite sure if it could have been aired out.

    7.5

  • Stafford
      United Kingdom
    July 20, 2014

    Great views of the city! Good location

    The fact the hotel allocated us the incorrect room and their inability to rectify it

    6.7

  • Anonymous
      Mexico
    July 11, 2014

    Location

    Gym needs an upgrade

    7.1

  • Anonymous
      Brazil
    July 10, 2014

    The only problem, is that they called me two days before the game and said that I needed to gave the SEcurity code of my credit card to confirm the reservation. I gave all my information to booking and they asked this number again! Otherwise I would lost my reservation

    6.7

  • Anonymous
      Switzerland
    July 8, 2014

    The location is in the center, so one can see the main sights in the center by walking on half a day. There are some nice restaurants in walking distance. In the reception area there was always somebody who knew English.

    Communication was not always easy with some personal due to language problems.

    9.6

  • Toby
      Canada
    July 2, 2014

    Location, staff availability and helpfulness

    Couldn't stay longer

    9.2

  • Jose
      Brazil
    June 25, 2014

    Location

    It is not a 5 star hotel, maximum 4. Rooms are medium size, decorating, furniture and finishing are only acceptable even for a 4 star hotel

    6.7

  • Aimee
      United States of America
    June 24, 2014

    Excellent rooms, safe location and helpful staff. Would come back if ever need to stay in Belo Horizonte again.

    Not exactly in down town location around 10 block from center.

    10

  • Mohammad
      United States of America
    June 24, 2014

    Friendly and helpful staff

    Rooms were a little small

    9.2

  • Adelino
      Brazil
    June 4, 2014

    Cozy, comfortable and convenient

    8.8

  • Carlos
      Brazil
    May 29, 2014

    location is perfect , very near shopping and nigth life but quiet

    8.3

  • Kathryn
      Brazil
    May 27, 2014

    The hotel restaurant is excellent and the staff very helpful.

    The pool is quite small - a puddle for kids mostly.

    10

  • Ricardo
      Brazil
    May 20, 2014

    Friendly and helpful staff, good and safe location, near shopping mall, easy access to taxi. We stayed for only one night over the weekend but the whole experience was positive all the same.

    8.8

  • Anonymous
      Ireland
    May 19, 2014

    Location beside Diamond Mall and the Mercado Central.

    Service could be a bit slow at the Front desk but one of the receptionists had excellent English.

    8.8

  • Hiroyuki
      Brazil
    May 8, 2014

    Location is just next to shopping centre. Good access to sorrounding area.

    Attitude of hotel staff is quite arogant when I arrived late night with tiredness. Poor level of toiletry.

    5.8

  • Nelson
      Brazil
    May 6, 2014

    Location

    Bad management which wasn't able to solve the hot water problem. Bad management which embarrassment with taxi drive about not saying who is going to pay the ride for the hotel transfer.

    4.6

  • Fidel
      United States of America
    April 17, 2014

    Staff was exceptional.

    7.9

  • Heitor
      Brazil
    April 9, 2014

    Great location, great staff.

    Rooms were not too big, but not too small either. Wi-Fi didn't work particularly well, it was hard to watch any video on Youtube without loading interruptions. They had a Nespresso machine at the reception when I arrived, but the next morning it was gone. It's only available after 1pm, so that was disappointing.

    9.6

  • Yamuna
      Switzerland
    March 3, 2014

    service and friendly people.....very much helpfull with everything:)

    9.6

  • Marcelo
      United Kingdom
    February 9, 2014

    Suites are very large. Good breakfast and attentive reception staff.

    a/c noisy and does not work properly. Pool not maintained well and lots of scum floating in jacuzzi. Would go back? Not as a paying guest.

    7.1

  • Fabio
      Brazil
    January 29, 2014

    Breakfast could be better - although it wasn´t bad

    10

  • Silvia
      Brazil
    January 28, 2014

    Excellent location/ room/ view/ just great!

    10

  • Peter
      United Kingdom
    December 27, 2013

    Very pleasant and helpful front desk staff. The Italian type restaurant attached to hotel is very convenient

    7.9

  • Thiago
      Brazil
    December 17, 2013

    Location is excelent. There is a mall close by and it's only 5min walk from Central Market. Internet worls just fine, there is a good shower, clean room. Great breakfast.

    9.6

  • Enrico
      Brazil
    November 13, 2013

    the agility of booking

    7.5

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