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Newest reviews for Blue Tree Premium Congonhas Airport

  • Ronald
      Italy
    2 September 2014

    Confortable rooms, nice staff

    10

  • Anonymous
      United Kingdom
    6 August 2014

    - Very convenient location (very near Congonhas Airport). - Friendly staff.

    - Run down decoration in desperate need of an upgrade. - Virtually no sound proofing at all. Impossible to sleep after 5am if room is facing the main road. Mind I was on the 18th floor and yet it sounded like traffic was running inside my room. Very poor indeed if you want to sleep past 5am. - Poor breakfast. Definitely not what is to be expected at a (self-proclaimed?) 4-star hotel. Stale bread, v. cheap cutlery, questionable cleanliness, and so on and so forth... - Wonder who star-rates hotels. This would never be classed as a 4-star hotel by any sensible standard. An upper 3-star at best (in need of serious refurbishment).

    5

  • Leonidas
      Brazil
    1 August 2014

    Location and price are highlights of this hotel.

    The hotel is nearby Congonhas Airport and the windows are not noisy proof.

    9.6

  • Joe
      U.S.A.
    30 July 2014

    We were traveling with our two kids,booked this Hotel thinking it was a 4 **** hotel,not even close,sorry. Arrived late,pass midnight and very tired. The two men were at the front desk,not friendly at all,I gave them my information telling them that we just got in from Argentina,their English was minimal at best,told me that I can't check in until 1:00 pm,I told them that I have emailed them several weeks prior to the arrival that we would be coming in after midnight and we would need to check in early and leave the same day for our flight back to USA,the men just looked at me and told me that there is nothing they can do,that I would have to pay for two days.After more than 1 1/2 hours waiting in the lobby,it was around 2:00 am in the morning that we got the keys and only got the was due to the fact that I called Booking's agent and had them call the Hotel after about 45 minutes of wait. I was still charged double price for 4 rooms,for no more than 12 hours of stay in the cheap motel room that was noisy and not worth the money.Communication skill should be a priority,which they lacked.

    4.2

  • Elcio
      Brazil
    30 July 2014

    Near at airport and nice place to relax!

    Nothing.

    7.9

  • Anonymous
      Hong Kong
    29 July 2014

    Cleanliness

    Location slightly tricky to find

    6.3

  • Anonymous
      U.S.A.
    19 July 2014

    Location and fiord were great.

    Noisy - not the airport, but the traffic. There are no 110 v plugs in the rooms. Only having 220v surprised us as we have traveled throughout Brazil and every hotel has either 110 or both. The shower floor was odd, one bedside lamp did not work, and the air conditioner/heat system smelled musty. Due to the musty smell, it was a cold night because there were no extra blankets in the room. They also need additional staff on in the mornings for checkout,

    6.3

  • Massimo
      Italy
    17 July 2014

    Internet connection, one of the worst I had ever seen

    5

  • Shay
      Israel
    16 July 2014

    near the local airport

    no shuttle from the international airport. a bit far from the center

    6.7

  • Muhammad
      Indonesia
    15 July 2014

    Perfect location

    Free wifi is very slow, even another 2 or 3 star hotel have faster free wifi

    7.9

  • Kirin
      Australia
    10 July 2014

    All was good. Comfy bed, good pillows. Air con worked well. Would of liked coffee and tea facilities in the room. Front desk did not understand. The breaky would of been nice if the eggs was made different, same breaky every day, got abit boring. Overall a pleasant stay.

    6.3

  • Jose
      Brazil
    8 July 2014

    Excelent room space, with a separate small kitchen (big fridge and microwave) and a great space to work. Also, very well located, close to the Congonhas Airport!

    9.6

  • Theo
      Nigeria
    8 July 2014

    The staff and the food.

    7.5

  • Liam
      Australia
    7 July 2014

    Shuttle bus available, good bathroom large room

    7.9

  • Dmytro
      Ukraine
    3 July 2014

    good breakfast,

    small room , dirty , very old bathroom, broken floor, broken things in room. very big loud from nearest room and airport, staffs dont speak english as well

    5

  • Jesper
      Denmark
    3 July 2014

    Everything was perfect, and to the price, breakfast buffet is very good.. The placement is so perfect, you can walk to the airport or go by free hotel shuttle bus.. every 15 min.. and in the future much better, when the new Metro will be finish, just outside the hotel door.. :-)

    The personnel in the restaurant are not so fast, in the evening..! The room need new floor.

    8.8

  • Jayesh
      Malawi
    2 July 2014

    Shuttle service to airport

    No coffee and tea in room

    7.5

  • Anna
      Australia
    27 June 2014

    Noisy

    5.4

  • Richard
      Brazil
    22 June 2014

    It is close to the airport, they let me check in early. I didn't hear any aircraft at all

    This is not a premium hotel, it is shabby and dated, the breakfast room was a dark soulless place, some idiot started drilling at 8am, the minibar had just 2 beers and a goiaba juice in it, after 3 requests it didn't get filled. Bed was hard, towels were older than me, I could go on

    3.8

  • Darryl
      South Africa
    22 June 2014

    The airport shuttle arrived after 45 min not 10 as promised. The staff do not speak English and do not make any effort to try I booked a suite but it was in an appalling condition. I was given another suite, a little better but not serviced for a while. No teas and coffees in the room and The room service took over an hour to bring coffee. Prob the worst hotel experience in Brazil.

    4.6

  • Patricia
      Brazil
    20 June 2014

    Location is perfect, great value, friendly staff.

    8.3

  • Amina
      Sweden
    17 June 2014

    Good breakfast Close to the airport Free bus to the airport

    Noisy Uneducated staff during checkin that needed help all the time

    5.8

  • Xiaoxia
      China
    9 June 2014

    I'm very happy with the staffs in the reception, good English speaker, very helpful on offering the info .

    no money exchange. a little bit far away from the subway station, by taxi would be around R$23

    7.1

  • Angel
      Mexico
    3 June 2014

    Room

    Restorant service

    9.2

  • Alberto
      Brazil
    29 May 2014

    Nothing, besides of being close to the airport...

    The room that was chosen on reservation was not the same one that was offered by the hotel. Room was small, old, and extremely dirty. Pretty much different from the one on Booking.com Bed linens were much smaller than the bed itself and we had to call for housekeeping in the middle of the night before going to bed. Shower door was broken. Restaurant was very expensive. Certainly it doesnt worth the price paid.

    3.8

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