Blue Tree Premium Congonhas Airport    

Friendly staff

C-in / C-out is outrageously slow Queues all over the place

Good facilities location Very friendly and helpful staff

wish they had more english speakers. In the end it's an airport hotel. If they could inform people about the shuttle to airport on a clear sign that would help.

localization

rooms and staff service

i stayed in three hotels in brazil but blue is wasthe best i stay.good service very comfortable and friendly staff.

it doesn't matter!!!!

Excellent position if you need to stay close to Congonhas airport, good shuttle service.

Room with some old or rusty hardware, air conditioning essential and noisy compared to other hotels.

The hotel is located near the Congonhas airport and has transfers.

It is very noise even with the windows completely closed. My husband and I had one of ours worst night at a hotel. The rooms need to be updated.

Location and comfort, especially the suits. They have a cooperative and friendly staff.

Poor breakfast options, as you feel they never get foreigner guests at all, as they serve same breakfast on a way you get bored. During my stay they had a full conference schedule which made the lobby always crowded.

Location, good hotel with all amenities, service, free shuttle service to airport

lacks english speaking staff

Convenient location for Congonhas Airport as I had a flight early in the morning. Free parking.

I spent two nights with the toilet clogged. I reported the problem to 3 people from the hotel, which promissed to solve the problem, but, both ignored me. Only on my third morning at the hotel I found a person who quickly sent someone from maintenance. The hotel manager just called me after he saw a complaint on Facebook. Why didn't he call me when I complained to the hotel staff? Customer service very pedantic, little concerned about solving problems. Internet slow and intermittent. Air conditioning is not split. Very noisy. The processes of check in and chek are a tragedy. Set aside an hour for each. The hotel is outdated, in need of a makeover. I highly recommend that you find another hotel.

Very good hotel!!! Specially for the price paid...

Only bad point was room cleanness.

Location suited me very well.

The breakfast wasn't so bad!

The check-in took 2 hours..... When you're coming straight form the Airport and from Dubai, 2h is very very very long........

breakfast in the restaurant was good

room was not very clean many items broken or falling of the wall very noisy air conditioning very difficult to work

Location and staff

Poor isolation of windows and AC. Even 19th floor was noisy

Great service, nice suite and friendly staff

The room is a bit noisy. (It is located in front of the airport and an avenue)

Very close to the airport. Room was incredibly clean and comfortable.

Price was excellent, breakfast and above all, location, sao paulo view also.

The bathroom needed some repairs in toiled. Thought also I would find toothbrushes available

Bad location : away from main shopping centers in Sao Paulo, business center and leisure areas. Non-experienced personnel (English was not an option). Food was not up to the level.

Localização e conforto.

Perto do aeroporto Preço

Atendimento Obras durante a estadia Tive que mudar de quarto 2 vezes

Localização.

Quarto sujo. Banheiro com vazamento no teto do banheiro, fiquei no apto 505, entre os dias 02 a 04-abr-2013. TV péssima. Pouca opção de frigobar. Péssimo banho, pouca água e oscilando entre muito quente e gelada.

Quase tudo é bom, o atendimento, as instalações, só o buffet do jantar que não tinha muita variação de um dia para o outro.

Proximidade do aeroporto

Obras na avenida que separa o hotel do aeroporto dificultando o acesso à passarela próxima.

tem uma obra de metro em frente e o barulho é infernal.

ja conhecemos alguns hoteis da rede e sempre que pudemos ficamos neles... meu filho de 4 anos adorou o apartamento tb

eu fiquei gripado com a poluição da capital he he he he he nada de negativo com relação ao hotel. obrigado