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Alameda Santos, 2233, Sao Paulo, CEP 01419-002, Brazil – Show map
Excellent location – rated 9.5/10! (score from 276 reviews)
Rated by guests after their stay at Renaissance São Paulo Hotel.
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276 verified reviews
They speak your language!
Renaissance São Paulo Hotel's staff speaks: Portuguese, Spanish, English
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Outdoor Pool (all year), Sun Deck
Fitness Center, Spa, Hot Tub, Evening Entertainment
Food & Drink
Bar, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar
WiFi is available in public areas and charges apply.
Private parking is available on site (reservation is not needed) and charges apply.
Vending Machine (drinks), Vending Machine (snacks), Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, ATM on site, Concierge Service, Shared Lounge/TV Area, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
Portuguese, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 11 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 4 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 276 reviews
Value for money
Show reviews from:
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La Residence is in the heart of Jardins, São Paulo´s most upscale neighbourhood, 2 blocks from Paulista Avenue.
Score from 607 reviews Good
quality hotel with excellent staff. interesting lobby bar, good gym spacious room with very comfortable bed and excellent shower
many places to chill. Spa was great
blackout and no water on Jan 1- happened apparently to the entire block. Scary with no electricity and water, toilet, you name it. Was fixed in a day. Restaurant not too great - slow and few people
Realmente um hotel com equipe e acomodações 5 estrelas. O quarto e o banheiro é bastante espaçoso e limpo. O lobby do hotel bem aprazível e descontraído./ In fact, is a hotel with a friendly staff and 5 star accommodation. The room and the bathroom is very spacious and clean. The lobby is pleasant and relaxed.
A área da piscina é pequena para o porte do hotel. Os chuveiros da sauna e do vestiário apresentaram um problema de sair somente água quente, mas depois resolvido./ The pool area is small for the size of the hotel. The sauna and locker room showers had a problem one of these days, only leaving hot water, but then fixed.
Excellent hotel with great service clean and very friendly staff! Nice pool! Def would stay here again
They had a water problem on one of the days but the staff helped us with an alternative solution which did not inconvenience us that much
If you are looking for a place and can spent the money, this is the place. Excellent breakfast.
Although booking.com says free wifi, this is certainly not the case, but what the heck if you are spending this amount on the room the exrta cost dont matter anymore. In any case, the lobby has free wifi.
Very expensive and can only be down to location as accommodation is very basic, nothing special. The coffee maker in my room had the electric wires exposed and seriously could blow any second.
Otel crewwas polite, helpful, everytime smile . Breakfast super. Especially shopping area very close .
Cafe downstairs was nice with some healthy options. Lobby bar is nice. Spa team were very friendly and helpful. I was able to use the facilities to change after I'd checked out of my room.
Room service wasn't very good. I took breakfast twice and dinner once and was not impressed. Check-in was inefficient and took thirty minutes, as I had to go downstairs to the bureau d'echange to change USD to Real. I'd expect an American chain hotel to be able to accept USD. Very inconvenient, especially for business travelers. Water was never replenished in my room, so I had to go and buy from the cafe. Housekeeping could have changed sheets more frequently. Would have expected some more in-room amenities
we could sleep very well, no noise from outside. Breakfast was very good
Comfort of the rooms and politeness/attentiveness of the staff. Room was refurbished and wonderfully relaxing.
Room was a little noisy because of the major construction work being carried out opposite. Did not request a connecting door and the noise of the television from the next door room(s) was clearly audible.
the hotel is amazing and people that work there are so adorable
Location - best Gym Club breakfast
Very Noisy - rooms urgently need sound insulation - kept awake by noise from other rooms - flushing toilets/tv/slamming doors/etc! Rooms are tired - need refurbishing especially as booking was for a club room which should be better!
The hotel crew was always very polite and friendly.
The breakfast wasn't that good. I wish it were more food/drinks...
Everything was fine. The hotel is nice!
Very nice hotel, well decorated rooms
I stayed for two nights and there was a a lot of noise in the street. The noise isolation of the rooms is poor.
They are so nice specialy it was our honey moon and they upgraded us with club house and gave complimentery champaine
All was perfect
Very good and friendly staff
i like the lobby an dthe bar of the hotel
the room is quite small, and the facilities are juts so so .
Facilities and location
Even though we confirmed our reservation by phone, upon check-in desk attedant did not find our reservation! House keeper did not clean the room until 6pm!
Nice, big, comfortable lobby. Wide view of the city.
More like a business hotel. We stayed in a suite which was really large, and the furniture was comfortable but the closets were not very well designed. It was difficult to store clothing.
The hotel is great!! We did not enjoy the pool area
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