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Serhs Natal Grand Hotel
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When would you like to stay at the Serhs Natal Grand Hotel?| Room type | Max | Rate |
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| Superior Double Room - Sea View |
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Show prices |
| Junior Suite - Sea View |
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Show prices |
| Junior Suite Triple - Sea View |
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Show prices |
| Senior Suite - Sea Front |
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Show prices |
| Senior Triple Suite - Sea Front |
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Show prices |
General
Restaurant, Bar, 24-Hour Front Desk, Newspapers, Garden, Terrace, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Safety Deposit Box, Luggage Storage, Shops in Hotel, Gay Friendly, Airconditioning, Designated Smoking Area.
Activities
Sauna, Fitness Centre, Games Room, Spa & Wellness Centre, Massage, Table Tennis, Jacuzzi, Indoor Swimming Pool, Outdoor Swimming Pool.
Services
Room Service, Meeting/Banquet Facilities, Airport Shuttle, Business Centre, Babysitting/Child Services, Laundry, Dry Cleaning, Barber/Beauty Shop, Breakfast in the Room, Ironing Service, Bridal Suite, Currency Exchange, Souvenirs/Gift Shop, Packed Lunches, Car Rental, Fax/Photocopying.
Internet
Wired internet is available in the hotel rooms and costs BRL 28.00 per 24 hours.
Wireless internet is available in public areas and costs BRL 28.00 per 24 hours.
Guest Parking
Free private parking is possible on site.
Hotel Policies
Check-in
From 14:00 hours
Check-out
Until 12:00 hours
Cancellation
If cancelled up to 7 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
All children under 2 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All children from 2 to 12 years are charged BRL 100.00 per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Any extra bedding is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets
Pets are not allowed.
Accepted credit cards
American Express, Visa, Diners Club, Maestro, Other
The hotel reserves the right to pre-authorise credit cards prior to arrival.
For events and conferences we offer 10 flexible halls equipped with audiovisual equipment.
We also provide a children’s club, a large play area on the beach, an indoor games area and a workshop with materials and furniture designed especially for children.
All suites are suitable for either 2 adults and 2 children or 3 adults and no children.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
Serhs Natal Grand Hotel.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
38
reviews
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Show scores of: |
Individual guest reviews for Serhs Natal Grand Hotel
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Marcio
Young couple
Buenos Aires,
Argentina
December 11, 2009
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The swimming pool and the breakfest are wonderful, Prices and variety in the restaurants are not that good. |
8.5 |
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Christopher
Family with older children
Cascais,
Portugal
November 4, 2009
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The proximity to the seaside and the large pool complex are the highlights of this hotel. Breakfeast has many different options. |
7.5 |
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Scott
Young couple
London,
United Kingdom
May 27, 2009
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making love to my brazilian girlfriend no nothing |
9.5 |
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Todd
Family with older children
CEDARBURG,
United States of America
April 6, 2009
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Everything. The hotel is wonderful, beautiful location, great food, amazing pools ... my family enjoyed everything. We definitely reccomend it. No air conditioning in the fitness room. |
10 |
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Anonymous
Young couple
United Kingdom
January 4, 2009
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Great beach front location. Swimming pool and jacuzzi. Some members of staff were not very friendly, specially during breakfast. The quality of the coffee served during breakfast was not up to the standards of a 5-star hotel. |
8 |
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Anonymous
Family with young children
Brazil
December 2, 2009
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Gostei principalmente da area de lazer e da localização do hotel;o café da manhã é muito bom. |
8.5 |
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Joao
Young couple
Recife,
Brazil
November 20, 2009
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Localização estratégica, vista deslumbrante para o mar da varanda do quarto, piscina muito limpa e com várias opções para cada pessoa, desde o bar até a recantos mais tranquilos até com hidromassagem. Infelizmente para um hotel que pretende oferecer ao hóspede um vínculo com a cidade e apresentar além dos atrativos dele próprio as belezas e atributos da cidade, de fato isto não acontece. Em nenhum momento fomos contactados para participar de quaisquer evento, seja no hotel, seja na cidade, e os poucos passeios turísticos a que tivemos acesso, eu e minha esposa tivemos que fazer um esforço de investigação com direito a interrogatório. Isso é lamentável e estressante. |
6.5 |
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Timothy
Mature couple
RECIFE,
Brazil
November 19, 2009
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Os passeios (City Tour, Dunas de Genipabu) A comida no restaurante Tapira, que nao foi boa. |
7 |
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Carlos
Mature couple
Jeddah,
Saudi Arabia
October 29, 2009
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Localização. Arquitectura. Café da manhã carece de melhorar qualidade do serviço (sistemática falta de pratos (!); fraca qualidade dos sucos e do café). |
6.5 |
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Lilian
Mature couple
Jundiai,
Brazil
October 22, 2009
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Achei o atendimento muito bom, desde hospedagem até a refeição.Todas as reservas que eu pedia , faziam com a maior boa vontade. |
10 |
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Anonymous
Young couple
Brazil
October 15, 2009
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Um absurdo em um hotel considerado 5 estrelas ter que pagar pelo uso da internet |
7.5 |
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Arnaldo
Mature couple
Sâo Paulo,
Brazil
September 1, 2009
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Quartos excelentes com vista para o mar e piscina externa também com vista para o mar. |
8.5 |
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Silvia
Mature couple
São Paulo,
Brazil
August 25, 2009
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Você fica a VONTADE...NInGUEM enchendo o saco! O serviço de atendimento de garcon na piscina e a limpeza do quarto e principalmente a quantidade de formigas que transitavam no quarto..desde a geladeira até o lixo do banheiro...a camareira nem se incomodava em passar algum produto para minimizar a qtidade!!! |
4.5 |
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Liliana
Mature couple
Capital Federal,
Argentina
August 2, 2009
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Tiene muy buena vista y habitaciones confortables . El entorno de las piscinas me pareció hermoso. Buena propuesta gastronómica a la hora del desayuno. No experimenté otras comidas. Muy ruidoso el area de restaurantes. El servicio no es acorde con la categoría. Por ejemplo tuvimos que reclamar a las 20 hs. aprox. la limpieza de la habitación porque volvimos de paseo y no lo habían hecho a pesar de haber dejado el cartel correspondiente en la puerta. Nadie supo explicarnos el motivo. |
7 |
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Romualdo
With friends
Palmas,
Brazil
July 13, 2009
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Serviço dos restaurantes |
7.5 |
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Mauricio
Mature couple
Rio de Janeiro - RJ,
Brazil
June 20, 2009
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Ótimas instalações. Pessoal muito atencioso. Lazer em Natal. |
10 |
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Marisa
Mature couple
sao paulo,
Brazil
May 27, 2009
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gostei da localização, do tratamento que os funcionários dão aos hóspedes, embora em Natal isto é uma constante. Quanto ao serviço de refeiçôes, o bar da piscina, não o q fica dentro da piscina, deveria servir refeições rápidas para as pessoas q não querem deixar o recinto da piscina e para se comer, a pessoa tem q ir ao bar da praia. |
9.5 |
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Sidney
Family with young children
rio de janeiro,
Brazil
May 8, 2009
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aqueçer as hidros da piscina |
10 |
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Ana
Mature couple
Recife,
Brazil
April 21, 2009
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Conforto, animação, praia, facilidade de transporte, piano bar, teatro, piscinas, café da manhã, pizzaria, higiene. |
9.5 |
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Carlos
Mature couple
Buenos Aires,
Argentina
April 15, 2009
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Las piletatas en todas sus varientes. El SPA y los grandes espacios. La ubicación sobre la playa. Sus comodidades Los bares no tienen el surtido de bebeidas que le corresponde a un hotel 5 estrellas |
9 |
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Fabio
Family with older children
Natal,
Brazil
April 15, 2009
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o parque aquatico |
7.5 |
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Anonymous
Young couple
Argentina
April 14, 2009
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Me gustaron mucho sus instalaciones y que esta pegado al Mar. no, todo Impecable. |
10 |
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Mauricio
Young couple
recife,
Brazil
January 27, 2009
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Quarto, serviços de piscina, cafe da manha |
10 |
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Gladys
With friends
buenos aires,
Argentina
December 17, 2008
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las piletas y las instalaciones en gral. el servicio de restaurand en las cenas |
10 |
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José
Mature couple
Recife - PE,
Brazil
December 10, 2008
|
A localização e a arquitetura do hotel. |
8.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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