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Show map Sheraton Rio Hotel & Resort

Customers who viewed Sheraton Rio Hotel & Resort also viewed:

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Most recent booking for this hotel was today at 14:57

Score from 2005 reviews Good 7.8/10

Royal Tulip Rio de Janeiro

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Most recent booking for this hotel was today at 13:15

Score from 331 reviews Very good 8.1/10

Golden Tulip Regente

hotel The 4-star Golden Tulip Regente Hotel is in a great location across from Copacabana Beach and is near Ipanema and Leblon beaches. It features a restaurant overlooking the sea.

Most recent booking for this hotel was today at 14:58

Score from 621 reviews Good 7.9/10

Pestana Rio Atlantica

hotel On Copacabana's stunning beachfront, Pestana Rio Atlantica offers modern, luxurious suites and various leisure and gourmet options.

Most recent booking for this hotel was today at 10:47

Score from 487 reviews Good 7.8/10

Newest reviews for Sheraton Rio Hotel & Resort

  • Gordon
      South Africa
    August 13, 2014

    The view was good and the pool area was really nice. The hotel is situated away from the thick of the action but close enough to get to in 5 minutes taxi ride or 15 minute walk.

    The hamburgers at the restaurant at the pool tasted and smelt terrible. We bought 3 hamburgers and neither my kids or myself ate them. My youngest had pasta which was also not nice at all, we had to go out to get something to eat.

    7.1

  • Stan
      United States of America
    July 9, 2014

    staff

    dated decor and distance from copa cabana. price was high due to world cup.

    7.1

  • Rosanna
      South Africa
    June 16, 2014

    Not much.

    Staff incompetent. Rooms not ready on time. Staff never available.

    4.6

  • Tony
      United Arab Emirates
    June 10, 2014

    Lovely relaxing resort away from the noise but walking distance to lovely beaches Lovely to have sliding doors open and listen to the waves at night

    Nothing we did not like

    10

  • Maria
      Brazil
    June 10, 2014

    They gave US an earlier checkin and late checkout. They ready trided to correct troubles. Really fast.

    Its near the chantytown, the air conditioner is very cold. Impossible to change. And the price is expansive. A coffee about US 3,87.

    7.9

  • Anonymous
      New Zealand
    May 25, 2014

    Nice hotel, helpful and friendly staff.

    It's closer to the favela than Leblon so we ended up having to take more taxis than we would have preferred. We liked everything else about the hotel though.

    7.9

  • Jose
      United States of America
    May 13, 2014

    The location of the property is great! Private beach is another plus..

    If you don't buy the pricey breakfast buffet, they won't serve you anything else unless you order room service? What happen to people that just want a coffee with toast or a simple fruit plate?

    7.9

  • James
      United Kingdom
    April 24, 2014

    Location is excellent - private beach and huge pool area - but you can walk into Leblon for great shops, restaurants and public beaches

    Hotel is being refurbished for the World Cup. The bedrooms are great but the public areas were not finished when we visited. There was a lack of a nice indoor bar and coffee area

    9.2

  • Anne
      United Kingdom
    April 23, 2014

    Staff are very friendly and helpful. Location is private but close enough to walk into Leblon and Ipenema. Refurbished rooms are very comfortable

    Hotel is being refurbished for the World Cup and some of the public areas were not open which meant we tended to go back to our room to relax.

    8.8

  • Stéphane
      Luxembourg
    April 20, 2014

    Private Beach

    The Hotel is under reconstruction, and even on WE you hear the sledgehammer!!! TO be avoided

    4.6

  • Esmeralda
      Angola
    April 14, 2014

    The pool and restaurantes

    7.9

  • Marvin
      United States of America
    January 30, 2014

    Under construction and noisy!!

    4.4

  • Rafael
      Uruguay
    January 29, 2014

    Its a calm place where to go with family. If you get rooms that are new over floors 11 they are nice. The pool is good, the staff in the pool, the restaurants.

    Big part of the hotel lobby, pool installations, lobby bars are under construction. If you are given a room in the floors 5,6,7,8 and 9 refuse it they are old, uncomfortable and noisy cause reform. really is a shame for a Sheraton to have rooms like the one i stayed 917.

    5.4

  • Annika
      Sweden
    January 14, 2014

    Stayed here in jan for 2 days and we were very satisfied with everything about the hotel. Very nice rooms and helpful personal.

    The hotel lays just across a shantytown, so you should not walk outside the hotel area because of criminality. But you can easy take a cab and it does not cost much.

    9.2

  • Anonymous
      United Kingdom
    January 4, 2014

    the newly renovated room was very nice

    the hotel is in the middle of major renovation and most of the facilities and restaurants are not open

    4.2

  • Anonymous
      Israel
    December 27, 2013

    The staff is very friendly and service is almost always very fast

    Sweeming Pool was not clean at al times Room air condition made lots of noise and lost water inside the room during night Food at the hotel is so expensive !!! At the price of 400 usd per night you should get free internet and not pay for it 12 usd a day Spa massage is expensive and not professional at all Tv channel is basic, and not as you expect from 5 stars hotel

    5.4

  • Patrick
      South Africa
    December 19, 2013

    location--views--pool area

    quality of rooms that have not yet been renovated--lack of excursion pamplets etc for tourists--inabilty of hotel to assist with reputable excursions---poor quality of staff being able to communicate in english

    7.9

  • Leonid
      Russia
    December 10, 2013

    Own beach Great view Helpfull concierge service

    Upcharges (the price which is shown is always added up by 10-15%)

    8.8

  • Stefano
      United Kingdom
    December 4, 2013

    I was charged extra $R 50.00 per person for breakfast. I was not told this at the time of booking and believe this is unprofessional for such a chain of hotels. I was told that I had free WiFi in the room but was charged $R 26.00 per person per day. They denied it was free when I received the bill when checking out. Failing to inform potential guests of these hidden costs, and I'm sure there are more, are wholly unacceptable !

    7.1

  • Daniel
      Brazil
    November 29, 2013

    location facilities breakfast

    9.2

  • Anonymous
      Kazakhstan
    November 19, 2013

    The pools were great. The staff were excellent with entertaining our young daughter. The quality of the food was above expectations - especially in the restaurant "Casao". We had a realy good relaxing break.

    A staff member was disrespectful to my wife on one occasion while getting towels at the pool which tainted things.

    7.9

  • Anonymous
      Saudi Arabia
    November 8, 2013

    -BY the beach. -excellent sea view. -excellent near the pool two resturants. -Near the other three famous beaches coopacapana, lebaon and ipanama. -Freindly and helpfull staff. -Avialable two ATM machines.

    -The hotel is very old, that's include room and looby furnture. -No GYM, i didn't see one. -No slippers or shoe cleaning cloth are avialable in the room. - few type of foods avialable to be order for room. - tiny(small) bar and in uncomfortable location. - On going constructions at the looby level and near the pool.

    5.4

  • Anonymous
      Germany
    September 20, 2013

    Location

    renovation work disturb a lot

    7.1

  • Hernan
      Brazil
    July 16, 2013

    Pool, Kids club is a plus and the staff is very nice and playful with the children, the view and the beach.

    The staff at the buffet restaurant in the pool area is not friendly at all. First night there, we weren't seated even though there were 2 tables available. We were told we needed to wait 15 minutes and when finally were seated the waiter was really nasty to us, neither our plates or glasses were cleaned up from the table. The manager Lucia was not helpful either, we ended up taking away the 10% service charge because we felt nobody deserved it. We reported the incident to the hotel manager.

    7.1

  • Daniel
      Brazil
    July 12, 2013

    The hotel is great, facilities and the pool area are fantastic. The beach is excelent. It's a great option to have all you need at hand.

    The dinner could provide more options, incluing more sophisticated menu.

    8.8

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