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Bavaria Sport Hotel

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Hotel Renascença

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Most recent booking for this hotel was yesterday at 19:20

Score from 365 reviews Excellent 8.7/10

Newest reviews for Sossego do Major

  • Martin
      Brazil
    June 3, 2014

    Breakfast was quite complete, it had all items a complete breakfast requires even though they could extend the time a bit more because it is suppose to go from 8am until 10am but if you arrive at 9:45 most food is gone and at this time most things are not restocked. Location was good and easy to find.

    The staff in general was a bit rude, specially the bold guy at he reception. As soon as we arrived I found out that they charged me the full amount on my credit card which before I made the booking it only said they needed it to make the booking but at the hotel they would give us other payment options. When I asked the bold guy he said is like this for all hotels in the booking.com website even though I have booked through this website many times without having to pay in advance, once I said this he treated us like we were stupid and didnt know what we were talking about. He was very impolite. Also when we wente to the pool area that has a sauna and a spa, we thought that the water inside the pool and the temperature inside the spa was a bit cold, at some point this same bold guy came in and we asked if he could raise the temperature a bit, and he said in a very rude way that it was at the pool and sauna were at the highest temperature and couldnt do anything about it, in a very offensively manner. Do not recommend this hotel the place is not very well taken care off it almost seems like is falling apart, there isnt any cable, the rooms are either very hot or very cold, there isnt a middle term, and the wireless internet is unbelievable slow.

    5.4

  • Leonardo
      Brazil
    November 20, 2013

    - The location - The manager

    5.8

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