Tropical Manaus    

Es un hotel agradable y con buenas instalaciones buen desayuno

Mucha demora en la limpieza de las habitaciones internet no esta incluido

Tiene espacios muy amplios y servicios comodos.

La ubicacion, precio, calidad, confort, buffet, seguridad,atencion,servicios varios. Saludos cordiales

Debe confirmar el Hotel la reserva efectuada por medios externos, para asegurar que se efectuo Saludos cordiales

La seguridad del recinto y la buena atención del personal.

Poco personal que hable español

Su localización y el servicio y confort

Le convendría renovar algunas zonas, aunque tiene "caché" que hace que se pueda perdonar alguna falta de mantenimiento

Personal muy amable. Confort y amplitud de la habitación, restaurantes, piscina, zoológico, proximidad al río Negro y a la Marina Davi. Desayuno muy variado y completo. Actividades de animación.

Está lejos de la ciudad, hay que coger un taxi para ir y volver. Podría tener un transporte propio.

Excelente atencion,todos los empleados son muy amables. Todo el personal siempre atento a nuestras necesidades., muchas gracias y bendiciones a todas las familias de los empleados del Manaus, Atte. Sra Ada y familia !

Que se hayan acabado mis vacaciones !

Después de haber cambiado 4 veces de habitación porque no era lo que habiamos reservado, nos enviaron a una suite y la cama extra era un sommier completo de humedad y todo roto!!! El restaurant muy básico, de un 3 strellas

Location, surroundings

Checkin procedure & difficulty in accepting and acknowledging a Booking.com reservation

The range of food offered at breakfast, size of room (but outdated) and the latge swimming pool area.

In yourt room description as per your website you said the room I booked came with a balcony. This is not correct, The rooms only come with a juliette bacony - french doors that open....no balcony. AND....my room came without this as none was available so i paid for something that was not provided. The main restaurant for dinner is twice the price as the retaurant at Park Suites - a mere 100 meters away.

Spacious

Showing its age. Rediculous in this age to charge for internet access and use of the room safe. Pool not very clean. No shops to buy odd food items. Taxis expensive

Easy access to the daily tours.

The service is horrible. The staff is not prepared to help you specially at the restaurants in the property. The place smells mold - I have to change my room 3 times until I found a room that did not smells. They have a mini Zoo with a big cat in a very small cage and the central air from the hotel is next to the cat's cage with a horrendous noise driving the cat insane.

Location.

Hotel is old, outdated, staff is slow and horrible. Got sick and they have a nurse in the premises and she was supposed to see me. After two hours I called and she had left earlier an no one informed me. They sent me then to a local clinic who would not take even a credit card just cash. Food in the hotel is also awful. Never to return in my life. Bathrooms were done in the 70's and never upgraded and I paid for s superior room.

Just two pillows!

Rooms large and clean - daily service Most staff were friendly and some spoke English Facilities - pool, bars, restaurants good Complimentary breakfast was excellent

Proximity to the Rio Nigro River

It was over all relaxing

It was not overly expensive.

The website said they had shuttle service to the airport, which they did not. You had to take a taxi, which was not cheap.

If you are going to Amazon, this Hotel is a perfect place to stay. We got a good deal, so decided to stay here. The breakfast was awesome. There is a small zoo within the hotel. The pool looked terrific though we didn't have enough time to use it as we stayed here just for a night. Its little far away from the city and in the nicest part of the town.

The young gentleman and young lady at the front desk. Did more then they could just to help me!

Convenient as pick up point for a Amazon tour

Location, old world charm but in a poor state of repair for the price charged.

Long waiting for the answer on my written questions via Email.

We liked the staff and rooms very much.

It was a little expensive to go back and forth to the city.

The setting of the hotel is excellent and the facilities are good.

Self contained resort. Swimming pool was beautiful and a great attraction in a tropical environmnet. Main dining room was beautiful and the nightly buffet good.

Remote location from the center of Manaus city. The city bus takes about 40 min. To reach the city center. I saw no hotels of comparable quality or comfort in Manaus. There was a conference when we were there and the dining room was closed one night. The nightly buffet was vastly downsized and moved to the coffee shop and only slightly reduced in price. I felt the hotel valued the conference business more than those guests who were independent travelers. As a result we ate at the adjacent Park Suites Hotel. Note to photographers: There is a wonderful bar on the 16th floor of the Park Suites with a killer sunset view.

The location is fantastic, the hotel shows the history of the Amazon on its decor and architecture.

Hotel needs some repairs. Prices are too high for water and should have a la carte menu rather than buffet ony in main restaurants to cater for vegetarians better. Staff were bickering in breakfast room on most mornings.