눉We paid for our dinner in the dining room in cash every day, and the waiter said we did not need a receipt (we asked for one), although they always asked us for our room number. I was worried that I would be charged for the meals again when I checked out. Sure enough, that is what happened. When we went to check out, we saw that we had been given credit for payment of some of the meals but not all of them. They showed me owing about $100 US (288 Riais)! However, the check out person was very nice, and polite, and believed our story and did not make us pay. He stamped the bill as paid. I still have not received my credit card statement so I am still a bit nervous as to whether I will be charged. I would recommend getting a written receipt if you are not charging the meal to your room but paying in cash.
눇The room was very nice and clean. We had a separate living room. The maid cleaned the room and made the bed every day. The breakfast buffet food was really good, although we got sort of tired of the same thing every morning for over a week! The supper buffet was also good. The location is terrific, right next to the river beach. There is a nice zoo outside the hotel. There is a free shuttle to the mall. Taxis are parked right outside the hotel for transportation to the city and to the airport, and were clean, safe, and reliable. The tourist shop inside the hotel was a great place to book your daily excursions. Don't book your excursions before you get to Manaus--it is easy to book them right there on the spot. The staff in the tourist shop were polite, the prices were fair and inexpensive, and the tour guides and transportation (buses and boats) were superb. Avoid the lone tour guide unaffiliated with a tour office who approaches you and wants to take you on a private tour to the same places that the tour groups are going. The prices are much more, and they approach people when they first get to Manaus who don't know any better. I almost fell for this. The difference in one quote for a day trip was 1200 Riais for two versus about 700 Riais for two with the tour group.