We went in early may, off season then, and booked what is called the "chalet". This is a very large room in a concrete building with 8 beds, white walls, two fans and a bathroom. It adds nothing to a standard room a part for the many beds. Furnishing is quite poor, all beds are different, all bed liners are different, towels don't match, etc.
The staff was particularly bad managed. There appeared to be no guidance at all and they were all doing their own duties with no coordination.
If you ask for a pool towel to the pool guy he will point you towards the person to enquire to, but if she is not to be found there is no more help you will get from him (let alone the towels).
Went to reception to check out and had to browse around for over 20min to find someone; had no luck in the end and had to leave and come back later.
Overall we had a positive experience but would recommend:
1) Book the cabanas which looked really nice, or if you book the standard rooms or chalet, be prepared to a rather basic accommodation.
2) If going off season it might be a little bit slower and staff can be too relaxed. If this doesn't bother you it is a nice place to go.
The banana bank lodge is located just 5 minutes off the western highway and along the Belize River.
They have horses roaming free in the area and other animals in cages which can be sometimes noisy but all add up to the character of the place.
The swimming pool is clean and the garden areas well maintained.
You can hire a pedal boat or canoe for free which is also fascinating.
The dinner was "home style" but definitely of good quality. Several different dishes, lots of variety, good desserts, all very good. One of the dinners we have enjoyed the most in our trip.