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Newest reviews for Comfort Inn Toronto City Centre

  • Nneka
    September 9, 2014

    The beds were very comfortable and sleep-able. The area is perfect. A short walk from restaurants, Eaton Center and other amenities. Area gets quiet so there isn't a hustle and bustle. 24 hour RABBA across the street.

    The coffee maker looks like it had never been cleaned. They don't clean the shower floor very well at all. The breakfast was not worth paying for AT ALL. The fridge is NOT cold & you can't adjust it at all. No closet space. Most rooms face a wall.


  • Benjamin
    September 2, 2014

    The staff was very friendly, helpful, gave us recommendations. They saw and acknowledged our "special request". They made us feel welcome. The shower and room in general we very spacious.

    The elevator seems on it's last legs. Take the stairs. We were on the top floor (4th) and it wasn't that bad. The room only had a shower (no tub) and my wife wanted to take a bath but couldn't.


  • Anonymous
      United Kingdom
    August 30, 2014

    Free wifi Room cleanliness Room facilities Large bathroom

    Breakfast room far too small


  • Anonymous
    August 24, 2014

    Very bad breakfast in and small, stinky and sticky room.


  • Anonymous
    August 21, 2014

    Good bed. Large room. Samantha at reception very helpful- loaned me tape to wrap art I bought.

    No remote control for the TV in room 111. Dark basement room with small window. Carpet wet next to mini fridge. Condensation?


  • Top
    August 19, 2014

    towels were dirty; impossible to have breakfast because of the queue and nothing left; room supposed to be at the 1st floor was in the cave instead and the smell was not good.


  • Cynthia
      United States of America
    August 12, 2014

    Location, room was clean and good size, breakfast was surprisingly wonderful. Staff was very accommodating.

    Window on floor level was broken in ally way side of our room but staff was quick to address it.The elevator is VERY SLOW so the staff carried our bags up so we didn't have to wait .We were on the first level so not a problem for us.


  • Markus
    July 30, 2014

    The substance of the hotel is ok, but...

    ... management lacks professionalism, e.g. towels were changed, but the beds weren't made. The breakfast was nicely refilled, but tables were never cleaned, nor the overflowing garbage can emptied.


  • Catherine
      United States of America
    July 14, 2014


    * Sleeping room was small. * Breakfast area was TINY, and very messy (garbage was full and spilling onto the floor). Could not find a seat to sit down. There were probably less than 20 seats in the entire room which measured about 12x12ft or maybe smaller. You could not even walk past the tables without banging into people. Also was in the basement, and no windows. * Would not book at this hotel again.


  • Jim
      United Kingdom
    July 11, 2014

    The central location and general area. The comfortable if somewhat crowded bedroom.

    The staff were unwelcoming and uncommunicative, seeming more interested in the desk PC, iphones and their own conversations, than they were in their guests. My wife and I thought this to be pretty rude. The breakfast area is far too small and resembled a Rugby scrum in the morning. I believe a group wide inter- personal skills course would benefit both staff and guests. Until this problem is resolved I would not recommend this hotel to anyone.


  • Anonymous
    July 6, 2014

    Very clean, very friendly desk staff, great bed, modernly appointed room. Very nice.

    Elevator is very small and very slow. But its fine.


  • Patrick
    July 6, 2014

    The hotel room was clean

    The room was so small you could hardly turn around in it. Very disappointed in the size and no tub in the bathroom. Checked out early.


  • Ryan
      United States of America
    July 1, 2014

    The location is great. It is a close walking distance to shopping and restaurants.

    They "ran out of towels" and one of the four days they didn't clean the room at all.


  • Anonymous
    June 28, 2014

    Like decor and cleanliness and quiet. Bannister in staircase was lovely. I was very comfortable

    Breakfast could last longer so I don't have to get up so early Hallways a bit dingy, but I think construction was the reason. Street numbering confusing


  • Anonymous
    June 12, 2014

    Staff was very helpful. Room was ok.

    Eggs served for breakfast were dry. Hall way and common areas were dirty. Guests were noisy.


  • Alec
      United Kingdom
    June 10, 2014

    Great location, Meme on reception was great!

    The endless supply of coffee on reception kept me awake :)


  • Ahmad
    June 8, 2014

    Clean and tidy

    Very slow elevator Noisy A/C No free parking Breakfast until 9 only instead 11 Full room fair for late checkout beyond 3 pm!!


  • Anonymous
      United States of America
    June 3, 2014

    Very good location. Good quality/price ratio

    The breakfast room is too small, just 4-5 tables.


  • Beryl
    June 2, 2014

    Cheap, you get what you pay for!

    Location not that close to eating areas except for cheap and fast foods.more than 15 minute walk to downtown. Hotel is in need if maintenance badly,doors don't close unless slammed, tatty towels. In an adjoining room which on second night we woke at 2.45 am to loud guests next door who proceeded to talk loudly and watch TV till around 4 a.m. Could not wait to leave.


  • Anonymous
      United States of America
    June 1, 2014

    It's location is good. Staff so friendly. Clean and nice as it seems that it was lately renovated. Breakfast was good for Inns in this level.

    No parking. Elevator is very slow. Very small breakfast area.


  • Anonymous
    May 29, 2014

    Nothing good, extremely bad experience

    We found hair in the bed, dirty towels, dust, dirty furniture. Extremely bad experience, absolutely not recommended. They show you some pictures on the web site but the reality is completely different.


  • Jason
    May 23, 2014

    no parking was the downside of it


  • Gerald
    May 8, 2014

    Mini fridge, microwave, LCD TV in room

    Distance from subway


  • Oanh
    May 7, 2014

    The location was good. The room was small but the arrangement was ok.

    We reserved queen room with two double/queen beds for two nights. At time of check-in, they gave us a room with single King bed. We complained and they said they have the queen room with two beds for only one night. We told them we will take that room and will move to another hotel the next day. The next morning, my husband came down and asked if we can stay for another night at the same room; they said ok. This is bad and I don't know why they did that.


  • Anonymous
    May 3, 2014

    Location great. Great breakfast. Small breakfast room but could eat in lobby.

    room was a bit cool.


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