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Americana Waterpark Resort & Spa
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7.6
Top
Based on
65
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Elhamri
Family with young children
saint hyacinthe,
Canada
June 10, 2009
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location,waetrparck.hotel staff service a bad smell in the room |
7 |
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Rose
Family with older children
Scarborough, Ontario,
Canada
May 21, 2009
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My family and I enjoyed staying in the Family suite at the Americana. The rooms were clean and comfortable. |
9.5 |
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Michelle
Family with young children
hamilton,
Canada
May 20, 2009
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WaterPark Oh yes there was, the beds where not comfortable, the fridge in our room had a bad smell, there was kids at 6:30am running in the halls yelling, I have two kids and sure would not do that at that time of morning,Over all I don't think I would stay again. |
3.5 |
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Courtney
Family with young children
Howell,
United States of America
April 16, 2009
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Our room was great. It was big, super clean, there was a microwave and a frig, which with little ones is great. The restaurant was not too overpriced - at least for breakfast and the waterpark was fun. |
8.5 |
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Anonymous
Family with young children
Canada
April 15, 2009
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We liked everything about this hotel. We liked it so much that we are already planning a second trip later in the summer! The staff was very friendly and helpful, The waterpark was alot of fun and the hotel was very clean. |
10 |
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Ramin
Family with young children
richmondhill,
Canada
April 8, 2009
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your water park was very amasing It would be better if the breakfast was included in price |
6.5 |
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Karen
Family with older children
St Catharines,
Canada
March 24, 2009
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The staff and the stay were smooth no hitches no waiting good service clean good sized room everything on site restaurant etc. didn't have to leave hotel for anything kids loved it I wished that they had something in place for birthdays. When we have been to other hotels when they found out it was our son's birthday they surprised him with balloons and cookies and milk and gave us an upgrade for free. Here, I told them we were celebrating our son's birthday and they just said "that's nice" Some acknowledgement would have made our son's stay extra special! |
10 |
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Joel
Family with older children
toronto,
Canada
March 4, 2009
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i do because, the hotel staff are very nice, cleanliness is almost perfect, the comfort is excelent. the check in is too late, and check out is too early. It is 24 hours the stay. |
9 |
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Matthew
Family with young children
franklin,
United States of America
March 4, 2009
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We like using the waterpark and the spa. Excellent place to stay with your kids. Didn't like that there wasn't a continental breakfast offered. |
8.5 |
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Anonymous
Family with young children
Canada
October 2, 2008
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Room was very nice, it was large with a partial sitting area with a 2nd TV. There was not enough parking during busy times. When we arrived there was a wedding reception taking place in the hotel, and we could not find a parking spot. |
6 |
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Francoise
Young couple
East-york,
Canada
September 30, 2008
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there was something in the matress that made our skin rush |
5.5 |
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Navid
Family with young children
amsterdam,
United Kingdom
September 9, 2008
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Waterpark was good and clean |
7 |
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Maria
Family with young children
BRAMPTON,
Canada
September 4, 2008
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My family and I enjoyed our overnight stay at the Hotel because of the indoor water park, outdoor playground equipped with barbecue stand and extra loungin chairs for sunbathing. It is really geared towards family fun! The one thing I don't like about the hotel is the undisclosed deposit fee charged upon checking-in. I don't find some of the hotel staff very friendly. |
6.5 |
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Carla
Family with young children
HAMILTON,
Canada
August 31, 2008
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The water park We were a family of six , and they only supplied 2 bath towels in the room |
7 |
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Anonymous
Family with young children
Canada
August 24, 2008
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Water park was perfect for the age of my children (10-2) Are going to be returning to park/hotel |
9.5 |
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Anonymous
Family with older children
Canada
August 24, 2008
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We enjoyed our stay at Americana and especially enjoyed using the waterpark. |
8 |
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Sam
Family with young children
Petersburg,
Canada
August 7, 2008
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The rooms were very spacious and clean |
9 |
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Anonymous
Family with young children
United States of America
August 3, 2008
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It was a perfect place to stay when travelling with children. Just that the staff are not too friendly or else it would be perfect. |
7 |
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Anonymous
Family with young children
United States of America
July 25, 2008
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The Water Park was great for the younger kids. Housekeeping was very quick to bring extra towels and shampoo! The hotel is not convenient to the Falls and tourist areas. The restaurant was over priced and had very slow service. They tried to make up for it with free dessert and were friendly. The room could use some remodeling for the price we paid. The a/c needed to be repaired during our stay. The pull out sofa bed mattress was worn out and very uncomfortable. |
7 |
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Sarah
Family with older children
Alden,
United States of America
July 24, 2008
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Extreme level of service by all staff, all sincerely friendly Rooms needed some updating, mattresses very sunken in. |
7.5 |
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Margalie
Family with young children
Hyde Park,
United States of America
July 22, 2008
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Excellence service, and mostly the waterpark for the kids. they had fun. The bed linens were not clean, motly the Comforter. |
7.5 |
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Osama
Family with young children
Toronto,
Canada
July 13, 2008
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The waterpark for my kids poor in-room aminities |
6 |
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Maher
Family with young children
saint laurent,
Canada
July 2, 2008
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Yeah it was good, but when i reserved the room there was 2 beds in a room and when i went to hotel there were only one bed and a sofa becomes a bed but it wasn't confortable but it was ok . |
7 |
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Anonymous
Family with young children
United States of America
June 24, 2008
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the hotel staff was very friendly and helpful , the waterpark was well staffed snack bar prices were a bit high |
9.5 |
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Marc
Family with young children
Pont-Rouge, Qc,
Canada
June 4, 2009
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L'Hotel offre un parc aquatique intéressant pour les enfants de moins de 10 ans. L'Hotel aurait avantage à augmenter les heures d'ouverture de son parc aquatique. Le fait que l'hotel ferme son parc aquatique à 20h00 réduit nos possibilités d'utilisation lorsque nous visitons d'autres attractions touristiques durant le jour. |
8.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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