Americas Best Value Chalet Inn    

Very clean hotel. Rooms were big. Heart shaped tub was very relaxing. Lots of children in Hotel, but no noise.

Leaving.

Location

Close to the falls.

The location is great

Had to pay for parking no list in booking .com

The room was nice and clean. Situated in a quiet area but still within walking distance to the main tourist area. Very value for money.

Limited channels available on TV but I find this a minor issue.

All the attractions and sight-seeing were in walking distance and the hotel atmosphere was extremely welcoming.

The indoor pool was a bit cold and a hot tub in the pool area would be a nice addition.

the location the price

everything was really good as usual for this hotel

It was so close to everything we wanted to see. The decor was dated but clean. The fireplace was a nice touch. The jacuzzi was large enough for two. We will stay here again.

I like the clean rooms, indoor pool and most of all the price

Continental Breakfast was incomplete, no cereal or cold milk.

Room was decent for the cheap price

Man at desk! He was horrible!very rude. Told us we got the room dirt cheap so we had no right to complain. Breakfast was stale muffins and Cold coffe. No cream. Misrepresented on the website and his brochure. 8 blocks to falls not 2, which would be ok in the summer but it wad cold in march. Disappointing.

The location was central to everything, and the room was very clean. For the money we spent on the room it was ok, but the website makes it look so much more appealing than the actual hotel itself. Don't go with expectations. The old saying is you get what you pay for....so we got what we paid for.

There was no heat in the hallways going to our room or going to the pool. The pool itself was (heated) but only slightly. There is no way you could use their "heated" pool without getting sick. The picture on the website of what our room would look like was false advertising. The room was very clean but extremely small, and we booked the room with a king size bed, and jacuzzi tub. We got a queen size bed with a bath tub with jets. I would not reccomend this if you are looking for a romantic stay, however if you are looking for somewhere to sleep then the price, and location are fairly good.

The rooms were very clean and the hotel was in the perfect location. A walk to Clifton Hill and the Falls was lovely.

The TV was older and didn't have many channels.

The staff was extremely helpful and nice. Internet is included in the price and there is a nice indoor pool. The bathroom was very clean, the room was OK. You can control the temperature in the room. If you are not planning on staying indoors all day long, it's the best value for that price. Also, it's very close to Clifton Hill.

Breakfast. It's included in the price but I'd prefer they either provide something more edible or take it out. It's coffee and orange juice totally undrinkable and some pastry which is OK if you are really hungry.

The place was very nice people were very nice. Room was GREAT, it was nice to just sit in thr hot tub with the gas fireplace going and just relaxing. The fact that it is so close to everything was great.

There was two things we did not like: 1) there is no control for the heat it is either too hot or to cool. there should be some kind of temperture control. Also the beds were ok but a little hard.

Location

Continental Breakfast- poor selection,stale products

TV's need to be up dated

Close proximity to Niagra Falls.

The owner/manager was interested in only money. The hotel was very plain---worn- out towels, muffin and coffee only for the meager breakfast. Manager stood watch over people having a muffin and seemed to "count" what was taken. The property was old and out-dated, and it was definitely a "no frills" motel.

The hotel was clean, compfortable and less then 5min walk to Casino Niagara

We were unaware for the $8 parking fee, which increased the price 10%, not impressed about that.

close to city transpotation.good value.

very limited morning meal(but it was part of the deal)muffins and coffee..some juice

Very Friendly staff, well located leaving the car at the hotel was a plus, close to attractions and restaurants. Nice clean room.

Same as most reviews... Having to pay for parking...

Good value for the dollar... Close to Casino and downtown.

Neighborhood was a little run down.

It was quiet and the staff was friendly

The satellite wasn't working very well. The continental breakfast was sadly lacking. Other ones we have been to had boiled eggs, toast peanut butter and jam and cookies.

The location and rooms are comfortable. Gods value, everything you need. Would likely come back.

Cleaning staff woke us up abruptly and opened our room door before check out time.

It was well located, very clean and the guy at the desk very friendly. I recommend it and I will stay again.

The breakfast, was a bunch of muffins. It would be better and cheaper to serve toast and butter. People arriving at 2:00 A.M. speaking and laughing very loud when passing by the rooms.

It had an eleavator.

We paid $8 for a parking place. That's a new one for me, but I've never been in Canada before.