Hotel Arts    

Location for my meetings was super. Fitness facility was very good.

I would not consider it at $295/night hotel. Adjoining restaurant is over priced as well.

The great thing was that every time I called, the stuff was brought to us immediately. They brought us more towels and a full length mirror to use outside the bathroom. It was still dark but at least we could get ready. Front desk staff was incredible.

There were only 2 things that made our stay a bit uncomfortable. It was a problem that there was not a mirror outside the bathroom vanity so that one of the other girls couldn't get ready if someone else was in the bathroom. The other is that the lighting in the room was too low. It was too dark in the room especially when we were trying to get ready. Opening the curtain definitely helped. Just a couple other things...one day the cleaning staff took our soap and didn't replace it. And, when we first got there, there were only 2 bath towels and no hand towels.

the hotel was close to down town where my business needed to be done .

when i search the booking .com it showed the room availible at or around $134.00 per night. when i checked out it was $206.00 a night. .

Food, room design and layout.

Internet was not free when even the worst places I've stayed in offer it at no charge. By the time you check out, each day has an extra 14 dollars of charges due to tourism levies and taxes not mentioned upon initial booking.

location for this trip

sterile, noisy

Dark rooms and hallways no soapdish in the bath radio/alarm did not work tv volume control did not work

That the elevators could only be used after inserting your key

Hair In the bed Vent in the shower

The bed in the room was very comfortable. The view with Balcony access was great. The Valet were awesome and were very quick when needing my Car.

The pillows in the King Luxury suite are far too small for the size of the bed. Would have been nice to have complimentary bottles of water in the room. The shower pressure needs to be increased and the water temperature was not consistent. I also did not agree with taking $100 security deposit per night. I could see $100 security deposit for your stay but per night was a bit excessive.

Very clean and comfortable

Not knowing how the elevator worked, was a little embarrassing.

The rooms were very nice and beds were comfortable. I liked the bathroom products.

It was very noisy on the street below, not a great location. I did not like that I was charged to park.

Easy online booking. Great last minute pricing. Very comfortable bed and linens.

No shower gel, just bar soap. Enormous mirror next to bed.

Staff was awesome and made the first night of us being married awesome.

close to the stadium

restaurant a little expensive

I the staff were very friendly and seem generally happy to be working and interested in your comfort.

When we arrived in our floor on Friday night there was a room service tray outside a room waiting for pick-up, that same tray stayed out in the hall for the duration of our stay. As well late Saturday night there was a group of guest who thought is was ok to party in the hall disrupting the sleep and peace of the other guest and this went on for 2+ hours with no actions by the security to stop it, even though other guest had informed them of this.

Lovely bed & bedding, soaps,proximity to theatre,shopping, easy parking,

Your seafood bouillabaisse was too fishy....the mussels tasted old,disappointing .the flatbread was fabulous,wines nice

very nice

location

Not very clean. No light in room. Halls-around elevators dirty (gravel) in morning. Shower head hurt due to hard water clogging heads. Restaurant-lobster bisque not sweet as expcected, bitter after taste. Bread was too exotic. Restaurant is place to try new things, not get food you know you would like.

Comfortable Beds , Quiet rooms

poor lighting in Rooms , only bedside and desklamp + entry light. Difficult to pack clothes, pick clothes. Need hooks in bathroom for towels and clothes

No complaints from out of town guests.

The bed, the bed, the bed. The decor is quite beautiful as well.

Although the staff was very helpful, we never did get the wine glasses we asked for.

Well designed hotel! I love the bathroom.

No FREE wifi and No FREE parking.

Beds are really comfortable.

Rooms and corridors are really dark. Staff will offer you extra lamps if you ask but otherwise the rooms are lit only by a couple of small lamps. The decor is black which makes the rooms very gloomy. Dark furniture is in need of refurbishment too.

it is close to Una pizza

the over charge for parking and internet with an extra of 35 per day; and the thing I hated the most was the shower head!!! OMG I didnt want tot shower

The facility is in very condition and the stuff is helpful

Rate are too high for the return, specially for an hotel off downtown

The location was perfect. the staff were awesome, The hotel was inviting and has a fun friendly atmosphere.